I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... See more
Company replied
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... See more
Company replied
Called this company twice now for information and technical assistance, and spoke to Mike in sales both times, and I’m guessing this was a coincidence, but what a guy. Great knowledge and very helpfu... See more
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Company details
Written by the company
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Contact info
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
- 0203 326 0900
- info@electromarket.co.uk
- www.electromarket.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very very bad!
Very very bad!! AVOID AT ALL COSTS! I had an upcoming party on Saturday so I ordered the speakers on Monday because IT STATES on their website NEXT DAY DELIVERY. Well that wasn’t the case. False advertisement and lies. Now I know it can be the couriers fault also and it’s out of their control. So I called customer service and the guy told me he would cancel that order and re order new speakers so they hopefully get there on time. And instead of next day GUARANTEED DELIVERY AS THEY STATE he only used the simple delivery method so I never got them. False advertising on website. Wouldn’t use again AVOID
March 24, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Good Morning,
I am sorry to hear about the experience you have had and that we were unable to get the order to you on time.
All of our orders are for a next day delivery, but this can never be guaranteed, due to stock or courier issues that might occur.
I am sorry that this seems to have happened twice for you and your order.
We do also advise of potential delays that could occur on the website.
Thank you for your feedback so we can make sure improvements are made moving forward.
Kind Regards
Reply from ElectroMarket.co.uk
Hi Mark,
Thank you for 5* review about the great price and quick delivery.
Kind Regards
Excellent service
Excellent service, product exactly as described and delivered earlier than advertised, so that was a great service.
March 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Scott,
Really pleased to hear about the excellent service you have had.
Thank you for your 5* Review.
Kind Regards
Excellent service as usual
March 10, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Nigel,
Pleased to hear about the excellent service you have always had with us.
Thank you for your review.
Kind Regards
Item was delivered ‘next day’ which was…
Item was delivered ‘next day’ which was good if unexpected.
March 1, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Ian,
Thank you for your 5* Review.
Kind Regards
Dean
Excellent customer service
I wanted specific stereo system and spoke to Mike,he was very knowledgeable and very happy to hear me out. I ordered what I wanted and the equipment was delivered the next day.I highly recommend this company.
March 5, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Good Morning,
Really pleased to hear about the excellent service you have had from Mike.
Thank you for your review and recommendation.
Kind Regards
Great speakers
Great speakers! Decent bass - love listening to my music through them.
March 5, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Michael,
Thank you for your 5* review and how great the spekears are.
Kind Regards
Ordering online is simple
Ordering online is simple & Evri delivered the next day to Scotland
February 22, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Ronnie.,
Pleased to hear how simple you have found the ordering process.
Thank you for your review.
Kind Regards
4th DELIVERY OF BROKEN CRACKED SPEAKERS
I appreciate this might be partly a delivery company issue and the manufacturer that packs the equipment, but company also has to take responsibility.
I ordered £1000 worth of equipment, that half of it arrived broken. They were quick to send a replacement, but still had speakers broken, box was damaged and poorly packaged, probably thrown around in the warehouse or depot . 2nd delivery arrived, worse, than the first delivery.
Third delivery took a few days to arrive after complaining again, and rejecting a measly £40 partial refund, then a £70 partial refund. No thank you, I've just spent £1000, I want undamaged equipment.
Now still awaiting a 4th attempted delivery, despite requesting a full refund, which they have failed to come back to me on. nearly 3 weeks to sort a delivery, which is supposedly next day delivery!!!!
February 10, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Paul, apologies again for the issues experienced with the delivery of your order. We will always try to rectify any issues as quickly and efficiently as possible. In the unfortunate event of damage in transit, some customers are happy to take a partial refund if the damage is only cosmetic and the product is working as expected. This saves any further inconvenience if both parties are happy to resolve the issue in that way. That is why this was offered as an option. You were provided with all options available. It is highly unfortunate and frustrating for everyone involved that the following replacement deliveries suffered a similar problem. And for that, we sincerely apologise. I can see that the damaged part of the order has been fully refunded. If you do need any further explanation or assistance, please feel free to come to us directly.
All our best
Bluetooth Dab radio CD player
When I wanted help with an item I wanted to buy, the staff were extremely helpful and patient. They emailed me step by step tips.
I would recommend ElectroMarket. My item arrived on time good value and looks fantastic.
February 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Hazel,
Pleased to hear about the experience you have had with us, how helpful the team were and the good value you have found with your order.
Thank you for your review.
Kind Regards
Not as described.
Item arrived was not as described missing the rechargeable battery which was the main reason for ordering this one.
February 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi James,
I am sorry to hear that part of the the order was missing.
If you can contact us directly we will be happy to arrange a replacement for you.
Kind Regards
Top Company.
Very helpfull indeed.Very polite and always replied to emails very quickly.
February 6, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Pleased to hear how helpful the service has been for you.
Kind Regards
Recommended by friend plus delivery so…
Recommended by friend plus delivery so quick
February 12, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Thank you for your 5* Review.
Kind Regards
Then and now.
From the age of 17 to 25 I played a Rickenbacker 4001 bass guitar. After 50, years the old band has decided to get back together to see if we still had what it takes. I’m 66 years old now and I can’t reach across three frets on my Ricky so I needed a guitar with a shorter neck so I can reach across the frets. After a lot of searching I came across the whole kit that you were advertising at a very good price so I bought it and I must say that my hands are fingers fit it perfectly and playing it through a TC electronic 250 watt amp it sounds amazing. I’m more than happy with my purchase. Excellent service well done.
February 5, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Nigel,
Really pleased to hear about the excellent service you have had and how happy you are with your new guitar.
Thank you for your review.
Kind Regards
Very good product at a reasonable price…
Very good product at a reasonable price and 1st class delivery
February 3, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Stephen,
Pleasesd to hear how happy you are with the product and price.
Kind Regards
Good product
Good product, delivered quickly and excellent pre and post sale experience
February 2, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Rob,
Pleased to hear about the excellent experience you have had.
Thank you for your review.
Kind Regards
Very good customer service
Very good customer service had a fault with an amplifier that I purchased, it was replaced the next day great service and good priced products
February 4, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Graeme,
Really pleased to hear about the good service you have had.
Thank you for your review.
Kind Regards
First Class in Quality & Setvice
Great quality product at a very reasonable price.
Easy choice option on the web site and payment options too. A very rapid delivery service made it even better.
January 28, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Thank you for your 5* review about the experience you have had and the good quality and value you have found with us.
Kind Regards
Great customer service
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the courier, but they hadn’t delivered it. Russ said that he would order another one and use a different courier. The next day at 0700hrs the item was delivered by a different courier. Amazing correspondence with Electromarket who bent over backwards to sort out the issue, which was the courier. Many thanks from the school and children. 10/10
January 29, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Andrew,
Very pleased to hear about the great service you have had with the issue being resolved quickly for you.
Thank you for your review.
Kind Regards
Very happy with my order
Very happy with my order, even when I made a mistake in the order they emailed me to sort it then sent it out extremely fast .the item i got was good quality . I highly recommend this company.
January 14, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Michael,
Pleased to hear about the experience you have had and how good you have found the quality of the product.
Kind Regards
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