I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... See more
Company replied
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... See more
Company replied
Called this company twice now for information and technical assistance, and spoke to Mike in sales both times, and I’m guessing this was a coincidence, but what a guy. Great knowledge and very helpfu... See more
Company replied
Company details
Written by the company
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Contact info
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
- 0203 326 0900
- info@electromarket.co.uk
- www.electromarket.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ElectroMarket.co.uk
Hi David,
Pleased to hear about the great service and top value you have found with us.
Thank you for your review.
Kind Regards
Very good customer service
Very good customer service. Fast delivery much appreciated.
January 21, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Raymond,
Pleased to hear about the very good service you have had.
Kind Regards
It's my first time using this company
It's my first time using this company, I wanted something sturdy and something that looked cool to hold my vinyl records and to be honest, electromarket delivered exactly what I wanted.
January 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi John,
Thank you for your 5* Review and that you have found what you were looking for.
Kind Regards
All went well except next day delivery…
All went well except next day delivery was not achieved it was 48 hours although it was with the delivery company in time for next day delivery. I did not reduce my 5 stars as delivery was outside of their control.
January 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Martin,
Very pleased to hear about the experience you have had.
Thank you for your review.
Kind Regards
Accessible website and ordering system
Accessible website and ordering system. Very prompt delivery. The portable system is excellent and easy to use.
January 12, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Very pleased to hear about the experience you have had.
Thank you for your 5* Review.
Kind Regards
Snow machine
My husband loves snow so purchased a snow machine for part of his birthday/retirement gift
Haven’t had a chance to use it yet but look forward to doing so
Excellent service and very speedy delivery
Thank you 😊
PS I have no idea why my reviews appear under my son’s name 🤦🏻♀️
January 11, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Adam,
Really pleased to hear about the excellent service you have had.
Kind Regards
Very impressed
I was very impressed with the customer service offered by this company. A level of service way above and beyond expectations. I will not hesitate to buy from this company again because of the positive experience I’ve had. Customer service is very high on my agenda and Electromarket have totally nailed it.
January 17, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Sue,
Thank you for your 5* Review about the experience you have had with us.
Kind Regards
No quibble resolution of issues
No quibble resolution of issues! Excellent customer service.
January 16, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Hi Gary,
Thank you for your 5* review and the excellent service you have had.
Kind Regards
Amazing Service
Very quick delivery, Amazing product and arrived in perfect condition. Highly recommend A++++++
January 13, 2026
Unprompted review
Reply from ElectroMarket.co.uk
Thanks so much for your very kind review, we love to hear it!
Late Christmas present
So I placed my order in December . 3 weeks before Christmas as a Christmas gift. It arrived within 3 days. Delivery was spot . Absolutly love this item great sound for a great price ( also bluetooth comes in handy) . If i could give 6 stars I would.
December 6, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi MIck,
Thank you for your 5* review about the experience you have had.
Kind Regards
Benson record player
Good product for reasonable price. Fast delivery also
December 31, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Kris,
Thank you for your 5* review about the product and price.
Kind Regards
Could not be more impressed with this…
Could not be more impressed with this company. Ordered at 6pm Saturday and product arrived the next day. Record player was great quality and amazing value for money. Couldn’t recommend more
December 20, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Thank you so much for taking the time to leave your review, we're glad that the item arrived so quickly and that you're so happy with it!
Team Electromarket
Small issue instantly resolved online…
Small issue instantly resolved online will buy again for sure
December 29, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Roy,
Thank you for your 5* Review
Kind Regards
Brilliant company and first class…
Brilliant company and first class customer service.
There was an issue with one of my products and it was replaced immediately.
I would highly recommend ElectroMarket and will definitely be returning in the future.
Thank you for a great service.
December 23, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Mark,
Thank you for your 5* review
Kind Regards
Fantastic service from ElectroMarket…
Fantastic service from ElectroMarket again! From quick responses on best wireless microphone to purchase, to top class recommendations & quick delivery. Special shout out to Paul for his great service! 👍
December 15, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Deboarah,
Thank you for your 5* review
Kind Regards
Came good in the end!
Initially was told that the order was oversold and that a refund was available, but I decided to wait until new stock had arrived. I was told that a partial delivery was available ASAP, so I agreed, but was surprised when shortly after the whole delivery arrived! Cannot fault the service.
December 22, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Richard,
Thank you for your 5* review.
Kind Regards
Brilliant Service!
Brilliant service. Great product, great communication and super fast delivery. Highly recommended!
December 18, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi David,
Thank you for your 5* review about the brilliant servicve and great product you have found with us.
Kind Regards
Don't waste your time or money
Our speaker has broken for the second time . There expecting me to pay to get it sent to them . They haven't been very helpful on the phone . When it got fixed the first time round they send me someone else's damaged one first . Not a very good company with a couldn't care less attitude
December 22, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Paul,
Thank you for taking the time to leave a review, we're sorry to hear there's an issue with the product you purchased.
I can't find any message threads or orders under your name currently, but if you still need assistance with this issue please reach out to our customer service department.
Team Electromarket
Elecktromarket
Very easy to navigate website. A prompt, safe and Very efficient service.
December 22, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi David,
Thank you for your5* Review.
Kind Regards
Super fast delivery
Web site was very easy to use and place my order which arrived inside 24 hours, very impressed! It’s a present so haven’t used the player but quality looks good and I would definitely use this company again
December 12, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Lynn,
Really pleased to hear about the overall experience you have had and the good quality you have found with the product.
Kind Regards
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