I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more
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Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
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I bought a beamz f-1600 from this company for £429, the hazer has been nothing but a money pit. first test it would blast once and freeze after that. at this point contacted support where they asked me to send it back costing me £78 pounds due to weight .it was quickly sent back being told it had been tested and working. first test it did the same thing, after reaching out to support they suggested changing parts. this cost me £26.98 and £65 pound to have them fitted. all this didn't work I paid an independent electronics engineering £70 to check the machine where he found multiple dry joints and one board wasn't working at all. back to support who's last email was February showing the prices of the boards and then telling me they were out of stock. since then radio silence.
TLDR: machine cost me nearly £700 for a non function machine, I would not recommend buying from them they have never offered to replace the machine or take responsibility for the costs incurred

Reply from ElectroMarket.co.uk
Excellent company and product . Purchased a FENTON FT10LED MK2 PORTABLE SPEAKER WITH HANDHELD & HEADSET MICS great quality although not tested mic yet !! Easy ordering and supersonic delivery .

Reply from ElectroMarket.co.uk
Came with great service fast dispatch and delivery in good condition and with great item wired up the fenton av to my fentonnspeakers and jamo 265anf jamo galeforce snd jsmo subwoofer and eltax on surround sounds amazing sound good has what a good car setup would so thanks

Reply from ElectroMarket.co.uk
Had what I wanted at a good price and quick delivery. All good

Reply from ElectroMarket.co.uk
EM-S3236738
placed an order for a record deck for a family member
on the 29th sept was given next day delivery.
ordering process was trouble free, everything was fine until it was handed over to the courier (YODEL), they emailed me to confirm they had collected my parcel at 01.28 on the 30th sept and said it was at there central hub, and thats where it stayed.
I phoned electromarket thursday morning 2nd oct and have to say the guy i spoke to was very apologetic and was going to sort it out, but i had already made the decision to cancel the order, which he accepted and they gave me a full refund within 2 working days.
the reason for writing this is im a great believer in using companys instead of amazon, but what lets them down is couriers
unless these companys get to grips with there couriers more and more people will turn away from them and use amazon, which turns out to be more expensive.
I have given a 3 rating because my interaction with electromarket i could not fault.
guys i hope you can sort your courier out.

Reply from ElectroMarket.co.uk
Bought a Vonyx speaker not cheap what never been outside never get any water ,the grill get rust ,contacted the customer service and firstly they declined any responsibility than they offer me £12 and send me a link from Amazon to buy can of spray to repaint the grill what I thought was a joke,finally they said as a special favor they go send me grill to be replaced by my self.
Terrible after sales service.

Reply from ElectroMarket.co.uk
Best web seller on the Net. Over last 10 years bought sound and smoke equipment from Electro Market and always have had an excellent service. Everything I've purchased has been great even the discounted B grade stock. This year having problems so only spent a bit on B grade speakers which came the next day and are top quality. So this may be my last Halloween event but I can definitely say thank you to all the staff who have advised me over the years, the fast delivery and great products. Only one product failed but I received a replacement the next day. 1000's of my local community kids have enjoyed Halloween over 10 years thanks to the Tech used. Perfect customer service. So 5 out of 5 great site, thank you E M!

Reply from ElectroMarket.co.uk
Excellent service regarding the order and delivery, and also from the tech support team.

Reply from ElectroMarket.co.uk
Very helpful when I needed more information to resolve a problem I had because of the old equipment I was trying to attach their new equipment to. They found what I needed to resolve the problem and sent details so I could order the correct item. Would definitely use again and recommend.

Reply from ElectroMarket.co.uk

Reply from ElectroMarket.co.uk

Reply from ElectroMarket.co.uk
Easy to order online updates on delivery time

Reply from ElectroMarket.co.uk
Don’t think about it just do it. Fantastic Sevice well happy thanks guys.

Reply from ElectroMarket.co.uk
Absolutely amazing customer service %100 recommend after service brilliant

Reply from ElectroMarket.co.uk
Excellent service. One of the two speakers I ordered was faulty but response was quick and could not have been more helpful.
Did have a problem with the couriers they were using, but, again ElectroMarket were excellent in responding to that.

Reply from ElectroMarket.co.uk
Very pleased with my new guitar & Amp, I don`t know how you do it for the price ! Great Quality you couldn`t ask for better, i will not hesitate to go to ElectroMart for future buys..............Many Thanks
Plus Delivery was so FAST !

Reply from ElectroMarket.co.uk
Amazing customer service, very polite and professional.
Package was delivered ultra fast and was well boxed.
Very happy with item, well worth the money.

Reply from ElectroMarket.co.uk
Great product selection and pricing. Timely delivery.

Reply from ElectroMarket.co.uk
This company is extremely fast at delivering and great communication. Faster than Prime!! Ordered on the 22nd of august in the afternoon. Delivered the next day in the late morning!!!

Reply from ElectroMarket.co.uk
Outstanding service! The team were incredibly helpful and went above and beyond. I had an issue with a product I purchased, and they resolved it quickly and efficiently. Highly recommended!

Reply from ElectroMarket.co.uk
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