I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... See more
Company replied
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... See more
Company replied
Called this company twice now for information and technical assistance, and spoke to Mike in sales both times, and I’m guessing this was a coincidence, but what a guy. Great knowledge and very helpfu... See more
Company replied
Company details
Written by the company
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Contact info
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
- 0203 326 0900
- info@electromarket.co.uk
- www.electromarket.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Totally recommend
Used them before and knew the items would be exactly what we required
June 22, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Martin,
Thank you for your 5* review and recommendation.
Regards
I have used Electromarket for two years…
I have used Electromarket for two years now and I have been seriously impressed by their products,efficiency and customer service
Its so satisfying to find a company that knows their products and is so helpful when I have needed advice
A big thank you to all the team
June 24, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Ricky,
Thank you for your 5* review and the experience you have always had throughout the years.
Kind Regards
seriously good service
I ordered a DJ booth at 5:55pm, and received it the following day at 2:00pm! Now that's seriously impressive. And at a good price.
All good 👍🏼👍🏼
June 27, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Thank you for your 5* review about the overall experience you have had.
Kind Regards
Excellent company excellent product
Brilliant little karaoke machine-Excellent company excellent product
June 25, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Lauren,
Thank you for your 5* review about the product and the service you have experienced with us.
Kind Regards
Excellent all round
Excellent all round service great products that's value for money
June 16, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Lee,
Thank you for your 5* review about the service and value for money you have found with us.
Kind Regards
Very quick delivery and great customer…
Very quick delivery and great customer service. The DAB radio I received seemed to have some faults, so a quick e mail to ElectroMarket got an immediate response offering return with a full refund or a doorstep exchange for like for like radio. Doorstep exchange was selected and less than 48 hours lapsed for UPS to swap units
June 18, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Nick,
Thank you for your 5* review about the experience you have had with us.
Kind Regards
delivery/Condition of Goods
Delivery Goods arrived in good condition. no issues as yet with goods
June 12, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Angella,
Thank you for your 5* Review.
Kind Regards
Reply from ElectroMarket.co.uk
Hi Andrew,
Please to hear about the experience you have had.
Thank you for your 5* review.
Kind Regards
Speaker is great nice and loud does the…
Speaker is great nice and loud does the job great, fast delivery
June 7, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi John,
Thank you for your 5* review about the speaker.
Kind Regards
Bought a DAB stereo
Bought a DAB stereo. Reason I bought this one was because of the super quick delivery that was advertised. Said it'd be DPD next day. In reality, it's yodel and it won't be here for another day or two.
Can't stand false advertising!
June 7, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Kim,
I am sorry to hear there was a delay with your order.
As much as we offer next day delivery, this can never be 100% guaranteed as sometimes things can go wrong with the courier.
Apologies for any inconvenience this may have caused.
Kind Regards
Next day means next day
Next day means next day
Was not sure if it would arrive on time but it did!
May 24, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Thank you for your 5* review.
Kind Regards
Russel from customer service was really…
Russel from customer service was really helpful… the price aswell is worth it will definitely recommend
June 6, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi,
Thank you for your 5* review about the experience you have had with Russell and the good price with your order.
Kind Regards
Fast, efficient and easy
Fast, easy and efficient. I was kept fully informed from point of order to delivery. Great service, thank you
May 28, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Mario,
Thank you for your 5* Review about the great service you have had.
Kind Regards
Great and very interesting radios
Great and very interesting to have radios with internet and DAB combined in one unit device. It would be very smart if the ( audizio Livorno radio adapter ) has BT connectivity with the speakers . . .but still 5 ⭐️
June 3, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Thank you for your 5 star review of the Livorno, we're happy to hear you find the product so interesting!
Arrived really quickly
Arrived really quickly. Perfect for our needs, thoroughly recommend
May 31, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Thank you for the lovely review, we really appreciate it!
Prompt service.
May 24, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Thanks for the 5 star review!
Quick dispatch of goods
May 19, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Liane,
Thank you for your 5* review.
Kind Regards
Great value with quick delivery
May 23, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Chris,
Thank you for your 5* review about the great value and quick delivery time you have found with us.
Kind Regards
Experience was great
Experience was great, shipping and delivery was fast
May 24, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Hi Nancy,
Pleased to hear about the great experience you have had.
Kind Regards
Dean
i purchased a mixer and it was faulty i…
i purchased a mixer and it was faulty i spoke with the company and asked if i could upgrade so i paid the upgrade £80 and they were happy to do so. i was told that the new item would be arriving the next day via UPS. a time slot was given (by UPS) of 9.30am to 11 30am it is now 1900 hrs and i have received a message that it will hopefully be deliver tomorrow but no time slot having wasted a full day.
i spoke to the customer service (Electromarket) who was very unhelpful and just said that he could not do anything about,it. no offer of trying to contact UPS via phone just sorry i cant do anything.
while i understand that they are using a courier service they pick the company to act as an agent for them, really poor customer service and i wont be using them again i will be going back to my usual supplier Gear4Music ltd who have never failed me in resolving any issue.
May 28, 2025
Unprompted review
Reply from ElectroMarket.co.uk
Good afternoon, we apologise for any issue relating to the courier issues you experienced, we have been trying to review the circumstances with the courier but have not had any luck confirming the issues that delayed your delivery.
While we always strive to provide the best customer service possible, there are times when we are limited in the support we can offer especially when it comes to couriers, we can only try to request updates on when deliveries will happen but cannot guarantee when this will take place.
If the service you received from one of our agents was less than what you were expecting we sincerely apologise and will look into this further internally.
Apologies again for any inconvenience this may have caused you.
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