Would like to say thank you to lady that helped me sort my vape out but was broke(brought from somewhere else) so helped pick another including free juices wish I'd gone here first time. Will definite... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in on Wednesday afternoon to be served by a lovely chap he had his hair tied back with a night mare before christmas hoodie on.completely helpful , great customer service and cheerful .been in... See more
Company claims "Friendly, passionate staff who can help you find the perfect vape for your needs and vaping accessories as well as flavours, liquids and strengths." Complete lie. The staff couldn'... See more
Fantastic vape shop in Chemsley Wood,Birmingham. Well stocked with everything you need clearly on sale with everything orderly and neatly arranged. If you need anything that isn’t in stock, th... See more
Company details
Written by the company
Retail suppliers of Electronic Cigarettes and E-Liquids
Contact info
156, Barr Street, B19 3AD, Birmingham, United Kingdom
- 01215155940
- headofficemist@gmail.com
- www.electromist.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cancelled order
Ordered coils, I had to ring up to be told they wasn’t in stock but would be this afternoon. They then rang back 2 mins later to say my order was cancelled as they wouldn’t be getting any stock
Excellent company!
Won’t go anywhere else for my vape juice! Excellent website and reliable delivery.
Need yo bring back bundle discounts sgain
Would have given 5 stars if they still offered discounts off bundle orders like they used to. It is not a good value for money as it used to be when these were available each month
Right product great price.
Some websites are questionable when selling some products cheap but thankfully I found Electromist which had the product I needed at a good price and the delivery was satisfyingly very fast.
Thank you
Delivered on time easy to order pleased…
Delivered on time easy to order pleased with product
Just brilliant with items and postage…
Just brilliant with items and postage didn't have to wait long for my order to arrive thanks
Haven't received items yet so how can l…
Haven't received items yet so how can l rate you.
Ordered vape liquids about 2 weeks ago…
Ordered vape liquids about 2 weeks ago (£20+ worth) tracking said it’d been delivered but it hadn’t . Checked with neighbours and they haven’t got it. Been in touch with head office twice and they have still not resolved it.
I have been an electromist customer for many years and had multiple products delivered to this address without issue.
Ordered on Friday 27th delivered on…
Ordered on Friday 27th delivered on Monday 30th. Nothing to complain about with that sort of service.
Ordered over phone
Ordered over phone, arrived in 2 days, have been using electromist for a number of years with no problems.
ElectroMist Chemsley Wood,Birmingham.
Fantastic vape shop in Chemsley Wood,Birmingham.
Well stocked with everything you need clearly on sale with everything orderly and neatly arranged.
If you need anything that isn’t in stock, the girls will do their best to get you what you need.
Particularly love the Pear Drops and sweet shop favourites.
Lovely flavours and really takes you back in time.
Great juices that are a clean and effortless vape, giving you the hit you need.
Shame the Blonde lady left the shop a while ago now.
The current staff are nice enough, but she gave the extra personal touches to your requirements and had a fantastic and hilarious sense of humour.
Keep up the good work Electro Mist👏🏻👏🏻👏🏻👌🏻👍🏻
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








