Electromist.co.uk Reviews 

332
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Would like to say thank you to lady that helped me sort my vape out but was broke(brought from somewhere else) so helped pick another including free juices wish I'd gone here first time. Will definite... See more

Rated 5 out of 5 stars

Popped in on Wednesday afternoon to be served by a lovely chap he had his hair tied back with a night mare before christmas hoodie on.completely helpful , great customer service and cheerful .been in... See more

Rated 1 out of 5 stars

Company claims "Friendly, passionate staff who can help you find the perfect vape for your needs and vaping accessories as well as flavours, liquids and strengths." Complete lie. The staff couldn'... See more

Rated 5 out of 5 stars

Fantastic vape shop in Chemsley Wood,Birmingham. Well stocked with everything you need clearly on sale with everything orderly and neatly arranged. If you need anything that isn’t in stock, th... See more

Company details

  1. Electronic Cigarette Store

Written by the company

Retail suppliers of Electronic Cigarettes and E-Liquids


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

332 reviews

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4.4

All reviews

(332)

21 reviews in the last 12 months

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Rated 3 out of 5 stars

Customer service is disappointing

On this occasion sufficient packaging was used and product arrived quickly and secure, but my order previous to this was very poor, the packaging used was not sufficient, battered and obviously a re used envelope that was over filled arrived damaged and part of my order missing. Emailed picture of how it arrived etc twice! and received no reply no apology no replacement. Customer service is disappointing :-(

May 20, 2024
Rated 3 out of 5 stars

Merry hill branch Jack was very helpful…

Merry hill branch Jack was very helpful but is it goes for two young girls one with big eyelashes was very rude and seemed to not want to be there and the other young girl I would say is 18 but looks a bit younger was Abit flirty with some of the male customers and another young lad that had green hair has no clue needed pods for a vape he said he did not know and sold me juice that was not what I asked for as I like full flavour so I asked Jack and he helped me with the right info and advised me to try elfliq and it’s was very nice Jack is the only reason for me to visit there

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Always a good service

Always a good service, been buying off them for a long time, I've never had any issues with them, they sent me the wrong coils once and I contacted them and they sent me the correct ones straight away. I always buy the fluid in bulk because they do really good deals the more you buy, I save a fortune buying from them.

February 8, 2024
Rated 5 out of 5 stars

Popped in on Wednesday afternoon to be…

Popped in on Wednesday afternoon to be served by a lovely chap he had his hair tied back with a night mare before christmas hoodie on.completely helpful , great customer service and cheerful .been in before but never had this customer service until this day. Will be returning again .

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Jack the man!

Jack in the Merry Hill branch is a legend! Went in for some juices , recommended some new liquids that were perfect! Took the time to get us exactly what we needed and all the other customers in the queue before us , he took his time and the wait was worth it! Definitely recommend going in if you see him on shift

February 4, 2024
Unprompted review

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