I received the software quickly, and it was an excellent price. The installation, however, wasn't that smooth. The product key didn't work as I expected, but had to call the phone number provided and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product key worked, but the office version downloaded form the link provided for downloading the actual product could not be installed due to an error, so I had to get it directly from Microsoft.... See more
This used to be a solid choice for windows serial keys. But now it is getting worse and worse. I usally buy two or more keys, and at least one or more are not working now with every purchase. Custo... See more
I have purchased many keys from this site over several years. Never had any issues. I finally had what seemed like a problematic key. I contacted customer support and they were quick to respond with f... See more
Company details
Written by the company
ElectronicFirst.com has proudly served consumers for nearly two decades, amassing over 50,000 reviews from satisfied customers. As an online retailer of digital products, we specialize in Xbox, PlayStation, Nintendo, PC games, software retail keys, and much more. Our mission is to provide the lowest prices and deliver the best possible customer service. We operate 24/7, 365 days a year, with dedicated customer support available at all times to assist you. Choose ElectronicFirst.com for unbeatable deals and round-the-clock service.
Contact info
3.8
Great
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Emily was great and got my issue…
Emily was great and got my issue resolved right away. Thank you so much.
July 25, 2026
Unprompted review
Key works great on Steam
July 23, 2026
Unprompted review
Scam
Purchased a Windows 11 Pro key from this marketplace. The key was already used on another machine, so I was completely scammed out of my money. It was under $10, but still... Be very careful with this website.
July 25, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Ryker, and thank you for your review.
Our support team has reached out via email. We look forward to getting this sorted for you.
Kind regards,
EF Support
Scam
After paying they demand your passport to process the order.
I consider this scam. It's neither needed, nor done by any other business.
July 25, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Marko, and thank you for your review.
Our verification process is in place as a fraud prevention measure to protect our customers from unauthorised transactions. All documents submitted are handled securely and are never used for any other purpose. If you'd prefer not to complete verification, a full refund is available at any time upon request.
Kind regards,
EF Support
win 11 pro installed first go
win 11 pro installed first go. office 2024 was a little different but after really quick response from their online assistant it was also sorted in 5 mins. thanks
July 25, 2026
Unprompted review
Easy to order & quick delivery,will use…
Easy to order & quick delivery,will use again
July 22, 2026
Unprompted review
Fast and sound delivery
I got my batteries delivered very fast and well packaged (not environmental unfriendly, snug and safe).
July 14, 2026
Unprompted review
Service is great!
Service is great!! Customer services replies right away and I got my purchase within minutes!!
July 24, 2026
Unprompted review
Sudden id verification
Disappointing. Very predatory behaviour they mask as “protecting consumers from fraudulent activity.” I ordered a game key and the money was taken from my account. But before I received my key, they sent an email after taking my money, asking for id verification before I got my product. This is not how a trustworthy company acts, I will never give my id to a shady company who holds my money hostage.
July 24, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Bardiya, and thank you for your review.
Our verification process is in place as a fraud prevention measure to protect our customers from unauthorised transactions. All documents submitted are handled securely and are never used for any other purpose. If you'd prefer not to complete verification, a full refund is available at any time upon request.
Kind regards,
EF Support
Product worked as advertised
Easy to navigate, their site.
Product worked as advertised, with helpful instructions
July 21, 2026
Unprompted review
I was very skeptical as to whether this…
I was very skeptical as to whether this software was legit considering the price but I decided to give it a chance anyway. I was very surprised (and happy) that the software was exactly as it was supposed to be. I did have a bit of confusion when it came to the download and install but I finally figured it out. I would highly recommend.
July 20, 2026
Unprompted review
I always get the software I need very…
I always get the software I need very quickly for a great price! Never have a problem with activation.
July 21, 2026
Unprompted review
It's a lottery if your purchase work or not...
This used to be a solid choice for windows serial keys. But now it is getting worse and worse. I usally buy two or more keys, and at least one or more are not working now with every purchase.
Customer service are also a drag, to the point that i just don't bother with complaining anymore, and just buy a key somewhere else.
Last three times I have bought something here, it's been faulty.
Price is great, but when 50% of your purchase don't work you pay twice as much as you should, wich is not great.
July 14, 2026
Unprompted review
Emma in chat support was amazing
Emma in chat support was absolutely amazing! Helped me fix new game for Steam that was not working loading, launching. It took over an hour but she stuck with me until it finally worked because of her amazing support!
July 22, 2026
Unprompted review
Easy Transaction
Easy Transaction
Fast Delivery
Perfect Installation & Activation
July 20, 2026
Unprompted review
Its just another scam site
Its just another scam site, roll the dice and you may or may not get your product. Either way it will not be instant.
July 22, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Kade, and thank you for your review.
We can confirm your refund has now been issued. We appreciate your feedback and are continuously working to improve our delivery times and overall experience.
Kind regards,
EF Support
Fast service
Fast service. Great product, will definitely use again in the future.
July 19, 2026
Unprompted review
Price and product.
July 17, 2026
Unprompted review
Ordered a Win11 Pro key
Ordered a Win11 Pro key. Got it right away, and it works.
Thanks.
July 18, 2026
Unprompted review
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