Laters well, smells lovely. The reason for four stars is because the bottle is thin and could possibly split.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Items arrived promptly and in secure packaging. However was disappointed that the cream is no longer available in a tube as the cream in the box doesn’t fit neatly in the plastic bag to go through sec... See more
lovely smell and soothing
Ordered Cell Active Moisturiser x2 which arrived in good time. I have used this product, mornings, in combination with the Purity Facial Oil at night, and would have happily continued to do so to the... See more
Company details
Written by the company
We are Elemental Herbology, a natural skincare and body care brand that aims to provide ultimate skin nutrition. We do this by combining the most innovative ingredient technology with natural botanicals to transform your skin and improve your wellbeing.
Contact info
1 Lyric Square, W6 0NB, London, United Kingdom
- headoffice@elementalherbology.com
- www.elementalherbology.com
4.4
Excellent
269 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loyal customer
As a returning customer, I am never let down by Elemental Herbology, not only are the products on offer in their range superb quality but I have never experienced issues with my orders, always quick delivery and kept updated at every stage.
March 29, 2026
Unsatisfactory delivery.
The parcel was opened one end and the contents dishevelled. The parcel was not delivered to my front door but left in the downstairs lobby of my apartment block. The maintenance man brought the parcel to my door. Disappointing.
March 26, 2026
Good shampoo
March 26, 2026
Speedy response to email enquiry and…
Speedy response to email enquiry and good delivery time.
March 1, 2026
The item I ordered wasn’t in the…
The item I ordered wasn’t in the shipment received only free samples and I have not received a single response to any of my communications, very disappointing.
February 26, 2026
Abysmal customer service
I received a parcel containing only free samples and not my order. I have tried emailing and contact through Facebook but have only received radio silence in return.
March 2, 2026
Unprompted review
My bathroom turned into a botanical sanctuary
I finally found the perfect balance between "natural" and "effective."
This duo smells so incredible that I find myself taking deep breaths just to soak it in.
Unlike other organic brands that can leave hair feeling stiff, this set makes my hair feel unbelievably smooth and tangle-free. It’s become my favorite part of the day.
• Scent: 10/10 (Pure, natural bliss)
• Texture: Silky and effortless
• Verdict: My new holy grail!
January 25, 2026
lovely smell and soothing
January 28, 2026
Amazing smell
Amazing smell, unfortunately my partner is allergic to it.
I will continue using it
January 27, 2026
They sent the wrong item
They sent the wrong item. Quick delivery oh yes but as yet not replied to my email requesting advice.
December 29, 2025
Good product
Laters well, smells lovely. The reason for four stars is because the bottle is thin and could possibly split.
November 26, 2025
Brilliant effective product
This was a repeat buy because it’s such an effective product. Easy to put on, and well absorbed, with nice subtle aroma. Effect lasts for hours: gentle warming & muscle relaxation-great for my knots.
October 30, 2025
Items arrived promptly and in secure…
Items arrived promptly and in secure packaging. However was disappointed that the cream is no longer available in a tube as the cream in the box doesn’t fit neatly in the plastic bag to go through security at the airport
October 31, 2025
I like the product Neroli and Bergamot…
I like the product Neroli and Bergamot Shampoo and I am happy I found a way to ordering and receiving it in Bulgaria.
October 31, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.