Elena Claire Reviews 

1,051
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dre... See more

Rated 2 out of 5 stars

Excellent service and rapid delivery. The shoes purchased were soft and comfortable initially. However, they gave very little support as far as the footbed was concerned and after barely two hours we... See more

Company replied

Rated 5 out of 5 stars

Just bought my 5th pair of Elena Claire shoes - this time the black soft slip-on trainer (I already have this design in navy). I've said it in a previous review but it does bear repeating - these are... See more

Company replied

Rated 5 out of 5 stars

Had to get two more pairs after wearing my first Elena Claire shoes right through! Most comfortable shoes I've had in years. Many compliments and people interested in them. Pleased with fast delivery... See more

Company details

  1. Shoe Store

Written by the company

Women's Shoes


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(1,051)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Woven fabric soes

The shoes that I ordered were as described and fitted well. The only minor issue was that I received the email saying that the shoes had been despatched after I had received them!

August 14, 2022
Rated 5 out of 5 stars

Recommendation

I have recently received my third pair of these Mary Jane's. I would recommend them to everyone, very very soft and comfortable with lightweight sponge sole's.
The last pair l purchased were a gift for my daughter who was amazed how comfortable they are even when new!

August 14, 2022
Rated 5 out of 5 stars

Light and comfortable

Ordered soft shoes and was kept informed of order progress. Arrived well packaged and exactly as described. Light, comfortable shoes and loved them- especially after a full day exploring Edinburgh. Love the fact it is possible to wash the insoles to keep them fresh.

August 10, 2022
Rated 5 out of 5 stars

Buy one pair you will want more.

Great little comfy shoes had several pairs never fail to please..last and last ..I have arthritis and all the shoes in this range are comfortable for me …great beach shoe to.
Service is always good to quick postage lots of updates , wrapped beautifully which is always a pleasure to receive.
Lots of bank holiday offers bogof mainly so that’s great
Can’t recommend enough.

August 2, 2022
Rated 4 out of 5 stars

Blue Mary Janes…

Bought the Mary Janes as I had bought similar from my local garden centre and they were perfect. Although yours were the same price they were not quite as good quality and are a bit tight in fit. What a pity you don't do a 7.5 as you do half sizes in all other sizes. They were a a much brighter blue than shown on the website and I would have preferred the duller colour. I have worn them twice and they are tight but I would be unable to wear them all day.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Mary Jane shoes

I bought a pair of Mary Jane shoes for myself. They are so comfortable and light. I then bought another pair ina different colour for my granddaughter who loves them. The service and delivery are excellent and would highly recommend Elena Claire.

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Love these shoes

Love these shoes, this is the 3rd pair I have bought. They are so light and comfy it doesn't feel like you are wearing anything on your feet. Would highly recommend

July 21, 2022

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