Our fridge failed and Michel came on the same day, sadly it wasn't fixable on site, but the repaired unit was returned before we expected it to be, and before a party we were hosting so all was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So glad I found this company online. Have been having problems with our Winemaster PC15 cellar conditioner and was on the verge of shelling out for a new one. Michel came out, diagnosed the issue an... See more
I reached out through the website and received a follow-up call the following day, allowing me to schedule an appointment at my convenience. Everything was handled digitally. Pricing and fees were com... See more
Brilliant company. Mickel came out last year to fix my old but still working Norcool corner fridge. The best part about their service is the reminder emails to clean or change filters - I would not... See more
Company details
- Air Conditioning Repair Service
- Electrical Engineer
- Electrical Installation Service
- Electrician
- Refrigerator Repair Service
- Wine Cellar
Written by the company
The leading engineering service firm dedicated to meeting the specific requirements of Winemaster, Friax, Wine Guardian, Norcool Fridge, and Corner Fridge Company. We supply, install, and repair all wine conditioning equipment, and specialised refrigeration for flower fridges, and wine rooms. We create a single point of contact for every client, working together to ensure that every part of the installation meets all relevant technical & safety standards and codes of practice. In the realm of bespoke engineering services, Elextric Ltd has carved out a niche as a top-tier firm, committed to delivering customised solutions for diverse refrigeration needs. Our unwavering dedication to excellence has made us a reliable partner for renowned brands like Winemaster and Norcool Fridge. Our services encompass supplying, installing, and repairing wine conditioning equipment, ensuring that your valuable collection is kept in pristine condition. Our expertise extends beyond just wine conditioning. We also cater to specialised refrigeration for flower fridges and wine rooms. Each project we undertake is a testament to our commitment to precision and reliability. Whether you have a personal collection or a commercial requirement, we understand the critical role that accurate temperature and humidity control play in maintaining quality. Elextric Ltd offers a holistic approach, considering every detail to ensure your refrigeration systems function optimally. We recognise that the delicate nature of flowers necessitates precise control to maintain their freshness, while the integrity and flavour of wine are best preserved under specific conditions. Our tailored solutions address these needs meticulously, ensuring that florists and wine enthusiasts alike can rely on our expertise. Our team of skilled professionals brings extensive experience and knowledge to every project. This enables us to handle a broad spectrum of requirements with ease. Whether you need a new installation, routine maintenance, or emergency repairs, Elextric Ltd is equipped to manage all aspects of your refrigeration needs efficiently. By choosing Elextric Ltd, you are opting for a partner that values your investment as much as you do. Our proactive approach means that we not only address current needs but also anticipate future requirements, ensuring your systems remain effective and compliant with evolving industry standards. This forward-thinking mindset is what sets us apart in the competitive landscape of engineering services.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 020 3286 8525
- info@elextric.co.uk
- www.elextric.co.uk
4.9
Excellent
243 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful & reliable
June 26, 2025
Unprompted review
He knows his stuff and is reliable
Ok so
1: Michel turned up when he said
2: Was very knowledgable about my Norcool system
3: Kept within budget
4: Stayed to see if all the fixes had worked
5: I would be happy to use him again
August 4, 2025
Unprompted review
Miguel is an excellent person to deal…
Miguel is an excellent person to deal with. He is knowledgeable, polite, committed and communicates well. Provides an excellent service, I have no hesitation in recommending him.
June 30, 2025
Unprompted review
Michel gets 5 stars!
Michel is brilliant, friendly, personable and trustworthy. I’ve kept this a 5* review because of Michel, without him it would have been 4 stars because it has been very expensive to keep our corner fridge going.
February 1, 2025
Unprompted review
Michel at Elextric is totally honest
Michel at Elextric is totally honest, amazingly reliable, communicated when he said and a first class engineer.
I have never had such a conscientious engineer do a job for me like Michel in over 40 years. He is brilliant and his costs are so reasonable.
June 19, 2025
Unprompted review
A company you can trust
Michel, of Elextric Ltd was just great through the whole process of repairing my Corner Fridge.
It is now working better than it ever has done and the reminders that are sent through every 90 days to clean the filter and then the reminder to change the filter once a year, is just great.
A top class service ……. Many many thanks.
June 13, 2025
Norcool Corner Fridge
If you have a Norcool Corner Fridge causing you problems then Michel is your man. Expert, enthusiastic knowledge with a well designed rebuild now the original parts are no longer available.
Came to collect and check the installation, then returned to refit after a thorough refurb and testing process.
Highly recommended!
February 4, 2025
Unprompted review
Outstanding client service from Elextric
Absolutely brilliant service from Elextric - trustworthy, punctual and totally professional in approach and manner. Perhaps the best service i have encountered in several decades.
wishing Elextric all the very best for the future and I will always use this company any and every time i require the very best service.
April 21, 2025
Michel did a wonderful job
Michel did a wonderful job - and gave me some great advice too.
April 21, 2025
Very professional
Michel is a great cooling engineer who really cares about his products and their performance
March 28, 2025
Super knowledgeable
Super knowledgeable. Literally went the extra mile. Well priced. Perfect experience.
March 26, 2025
Great reminder system to replace…
Great reminder system to replace filters.
Replacements always arrive on time .
February 24, 2025
Responsive, friendly service by Mickel
I have a very old corner fridge which wasn’t cooling, after speaking to the Corner Fridge Company and not liking their call out charge, I found Mickel online. He was responsive and came out yesterday - a Saturday - to fix my fridge - I have been waiting for 3 weeks for the Corner Fridge Company to give me a date and I had to chase them twice.
He was extremely helpful, did an excellent job and also replaced my door seal which was looking really manky!
Would highly recommend and will be staying with Mickel going forward.
We talked filters, which I am rubbish at remembering to change/clean them and he told me about his 90 day reminder email! This is going to be a god send for me.
Thanks for giving up your Saturday 😊
November 9, 2024
Unprompted review
Really appreciate their reminders of…
Really appreciate their reminders of when to clean the filter and when to replace it. So useful.
September 4, 2024
Efficient and very friendly service…
Efficient and very friendly service from Michel.
The PC15 wine cooler unit is working now better than when new.
July 10, 2024
Unprompted review
Excellent company
Michel is the epitome of professionalism, his expertise, incredibly helpful manner and service levels are second to none.
Unreservedly recommend Michel.
July 23, 2024
WINEMASTER C25 wine store chiller
Supply of Winemaster C25 wine store chiller.
Michel has proved to be a unique find. He has provided expert and flexible advice on the replacement of my 23 year old, C10 unit. The C25 unit supplied was delivered personally by Michel and he was able to explain, in detail, the installation and ventilation requirements of the C25 while on site.
I fully recommend EleXtric Ltd for the supply of wine store chiller equipment.
July 1, 2024
Unprompted review
Michael's a true professional
Michael's a true professional. I've used him twice and he is extremely thorough. Would not use anyone else at the moment!
January 18, 2024
Unprompted review
Excellent fix
Michael is very professional at his work. He was able to sort a time to see us quickly and fix our fridge on that day. He offers good advice to make sure your fridge lasts and I receive reminders when our filter needs replacing. I can also purchase new filters through his company. One stop shop and great service.
May 30, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.