Elextric Ltd Reviews 

243
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and exceptionally efficient service, noting that highly knowledgeable engineers arrive quickly to diagnose and completely resolve complex cooling issues. Many people warmly note the outstanding staff attitude, describing daily interactions as exceptionally friendly, highly professional, and entirely focused on customer satisfaction. Though some units could not be repaired immediately on location, consumers truly appreciated the swift off-site refurbishment and transparent communication. Reviewers are also particularly impressed by the thorough attention to detail, with dedicated engineers taking extra time to ensure older systems operate flawlessly.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the quick response times and efficient repairs.... See more

Staff

Customers report appreciation for the staff, highlighting their amazing knowledge and efficiency. Reviewers... See more

Product

Users describe positive experiences with product repairs, noting that their equipment works better than ever.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our fridge failed and Michel came on the same day, sadly it wasn't fixable on site, but the repaired unit was returned before we expected it to be, and before a party we were hosting so all was... See more

Rated 5 out of 5 stars

So glad I found this company online. Have been having problems with our Winemaster PC15 cellar conditioner and was on the verge of shelling out for a new one. Michel came out, diagnosed the issue an... See more

Rated 5 out of 5 stars

I reached out through the website and received a follow-up call the following day, allowing me to schedule an appointment at my convenience. Everything was handled digitally. Pricing and fees were com... See more

Rated 5 out of 5 stars

Brilliant company. Mickel came out last year to fix my old but still working Norcool corner fridge. The best part about their service is the reminder emails to clean or change filters - I would not... See more


Company details

  1. Air Conditioning Repair Service
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Electrician
  5. Refrigerator Repair Service
  6. Wine Cellar

Written by the company

The leading engineering service firm dedicated to meeting the specific requirements of Winemaster, Friax, Wine Guardian, Norcool Fridge, and Corner Fridge Company. We supply, install, and repair all wine conditioning equipment, and specialised refrigeration for flower fridges, and wine rooms. We create a single point of contact for every client, working together to ensure that every part of the installation meets all relevant technical & safety standards and codes of practice. In the realm of bespoke engineering services, Elextric Ltd has carved out a niche as a top-tier firm, committed to delivering customised solutions for diverse refrigeration needs. Our unwavering dedication to excellence has made us a reliable partner for renowned brands like Winemaster and Norcool Fridge. Our services encompass supplying, installing, and repairing wine conditioning equipment, ensuring that your valuable collection is kept in pristine condition. Our expertise extends beyond just wine conditioning. We also cater to specialised refrigeration for flower fridges and wine rooms. Each project we undertake is a testament to our commitment to precision and reliability. Whether you have a personal collection or a commercial requirement, we understand the critical role that accurate temperature and humidity control play in maintaining quality. Elextric Ltd offers a holistic approach, considering every detail to ensure your refrigeration systems function optimally. We recognise that the delicate nature of flowers necessitates precise control to maintain their freshness, while the integrity and flavour of wine are best preserved under specific conditions. Our tailored solutions address these needs meticulously, ensuring that florists and wine enthusiasts alike can rely on our expertise. Our team of skilled professionals brings extensive experience and knowledge to every project. This enables us to handle a broad spectrum of requirements with ease. Whether you need a new installation, routine maintenance, or emergency repairs, Elextric Ltd is equipped to manage all aspects of your refrigeration needs efficiently. By choosing Elextric Ltd, you are opting for a partner that values your investment as much as you do. Our proactive approach means that we not only address current needs but also anticipate future requirements, ensuring your systems remain effective and compliant with evolving industry standards. This forward-thinking mindset is what sets us apart in the competitive landscape of engineering services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(243)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

Delivered exactly when they said they would. The employee who made the delivery provided very useful information about the product and installation.

May 1, 2024
Rated 5 out of 5 stars

Expert, friendly service

Michel was professional, communicative and expert in his work. In the end, the job was a quick and easy fix - but Michel showed me how I could correct a similar issue myself next time.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

GOOD SERICE AND PLEASANT PERSONNEL

WE RECEIVED EXCELLENT SERVICE AND INFORMATION ABOUT OPERATION OF OUR UNIT
RECTIFYING LACK OF PREVIOUS SUPORT AND INPUT
WE WOULD HEARTILY RECOMMEND THE PERSONNEL FOR PLEASANT NAD EFFICIENT SERVICE

MNAY THANKS

Tony Crook

August 8, 2023
Rated 5 out of 5 stars

This was a professional response to a…

This was a professional response to a request for help with a cooling fan. Utterly professional with only a long repair delay - even though well explained Damn him! - giving me concern.
I recognise quality across the board so far and thus am prepared to go to "top marks" which I rarely do as everyone is human.
I feel confident he will, in time, do a very good job.

July 11, 2023
Rated 5 out of 5 stars

Michel is fantastic

Michel is fantastic - knows his stuff and very practical and amazing customer service - we were exceptionally impressed

June 20, 2023
Rated 5 out of 5 stars

Very good

Michel came when he said he would, got to the heart of the problem promptly and was helpful and friendly. Also fair on the price given the job. I would recommend him.

June 21, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look