Elfin Market Reviews 

458
TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I have be client of Elfin Market since 5 years and will carry on. Just have praising about this finance compagnie never had a problem to put in or out the money I invest. I did tell all my f... See more

Company replied

Rated 1 out of 5 stars

What a shambles this company is. When they state a figure to repay your balance, it is never actually correct! Just closed my account. They have fleeced me of additional interest since I opened my acc... See more

Company replied

Rated 5 out of 5 stars

Best card for travel I have been using Elfin Market for a few months now. I love the Elfin Card, especially when it comes to travelling. Unlimited cash withdrawals and no foreign exchange fees. Tha... See more

Rated 5 out of 5 stars

This popped up on my FB feed today. I applied not really expecting to be approved my credit isnt the best tbh and was given 2k, yes the interest is slightly higher however i expect this as a low credi... See more

Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Investment Company
  4. Non-Bank Financial Service

Written by the company

Whether it's flexible credit at a low rate or Investing in an IFISA. Elfin Market's P2P platform makes life much easier with flexibility and no hidden fees.


Contact info

3.4

Average

TrustScore 3.5 out of 5

458 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(458)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No frills credit card/Best in it's class

No frills credit card, for cash withdrawals/bank transfer(fees free) and spending abroad... I make bold to say, it's the best in it's class !!!!
Elfin's app is also very clean and easy to understand... Well done Elfin Market !!!!

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent services from elfin

I recently opened elfin account. I must admit their services are absolutely amazing and professional. Whole process was completed online within minutes. Far better than any usual credit provider I must admit. I received my elfin card today and the whole presentation of card was done highly professionally Well done guys

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Elfin Market

I was searching for alternative credit line provider and found Elfin
I'm happy to use them ,very helpful ,and easy to use app.
5 stars without doubt!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Acdc northern Ireland

Lovely service I found eflin very handy and helpful especially in these very hard times can't wait til my interest gets a bit lower but you will not beat the at the minute if you pay on time they no doubt interest will fall shortly but at the minute I cannot fault there service. 10 outa 10 from me eflin..

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

Don't bother applying

Saw the advert so applied after reading trust pilot reviews 1 in particular say his credit was poor but got offered a card with a £2000 limit. My credit score is not brilliant but its not too bad either as I've been working hard over the last 2 years to build it and is now much better than it used to be but I still got refused as I don't meet their lending criteria

August 3, 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Keith, thank you for your feedback. We’re so sorry that we couldn’t help you right now. We take into account a number of factors when accepting borrowers onto our platform, including but not limited to, your full credit history. Only a soft search was performed so it won't affect your credit score. Kind regards.

Rated 1 out of 5 stars

it doesn’t worth.....

It’s not a credit card because you are not cover with the section 75, that means if something goes wrong you are responsible, it is merely a debit card with the difference that you have to pay the interest on top of it....I opened and closed the account after 1 day, it is not worth, and customer service is not good too...if you are searching for a credit card to be used abroad and in the meantime being covered and without fees...look around there are some...what is the deal with this card?

July 26, 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Max, we are sorry to hear that you have not had the experience that we aim to give our members.
It is important to be aware that the Elfin Card is provided as an additional way for borrowers to make withdrawals from their Elfin Credit account. We make it clear on our website and during the sign-up process that the Elfin Card is a Prepaid Mastercard and is not a credit card, meaning section 75 protections only apply in limited circumstances.
The only fee we charge is your interest fee, which makes the Elfin Card cheap to use abroad and at home. You can of course, withdraw the money directly to your bank account instead if you wish, for no extra fee. We have responded to your email, but we are happy to answer any further questions you might have.

Rated 5 out of 5 stars

Best card for travel

Best card for travel

I have been using Elfin Market for a few months now. I love the Elfin Card, especially when it comes to travelling. Unlimited cash withdrawals and no foreign exchange fees. That's just awesome. Even more flexible than Revolut who limits ATM withdrawals. As a frequent traveller, I am very happy with the service provided, and interest has always been very reasonable. I have recommended to many people around me and would definitely recommend to anyone who travels a lot! Thanks Elfin.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

This popped up on my FB feed today

This popped up on my FB feed today. I applied not really expecting to be approved my credit isnt the best tbh and was given 2k, yes the interest is slightly higher however i expect this as a low credit scoring person. It meant i could clear some High interest loans off and consolidate into 1 manageable payment also now leaving me with funds for the month and not struggling to make or find the money to pay. So far so good. hopefully with additional payments made by APR Score will come down over time but thank you.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

I found Elfin market on the net applied…

I found Elfin market on the net applied and got a great offer instant transfer to my bank and I cannot praise this company enough definitely worth more than 5 stars and the whole system is perfect no hidden fees and clear repayment plan and what this loan has done for me is beyond words no need for my other credit cards now Thank you

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

Account system bizarre

I will try to attach screenshots. Cleared my whole balance , £71.00 direct debit is still be charged. With a schedule showing a further £8.00 approx due in August.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing platform

Amazing platform! Got a great APR, card is great but the app is actually the best part of this service. You can make instant transfers to your bank account. I actually do this on my Monzo account and then use my Monzo card as I don't like having multiple cards with me. Thank you Elfin!

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with Elfin Market

Elfin market have now resolved my issue I’m so happy and grateful for the swift and quick actions , good customer service.
Very welcoming and polite

June 24, 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Emmanuel, thank you for your message. We have also received the email you sent on Friday and our team is currently investigating this situation. For privacy reasons, we will discuss this via email and we will of course remove any marks on your credit file once we can confirm that you were victim of fraud. Our compliance team will be in touch on Monday to get the process going, please bear with us. Please accept our sincere apologies for any inconvenience and stress caused, and be assured that this will be resolved promptly to your satisfaction. Kind regards

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