I have be client of Elfin Market since 5 years and will carry on. Just have praising about this finance compagnie never had a problem to put in or out the money I invest. I did tell all my f... See more
Company replied
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See what reviewers are saying
What a shambles this company is. When they state a figure to repay your balance, it is never actually correct! Just closed my account. They have fleeced me of additional interest since I opened my acc... See more
Company replied
I have been lending for about 5 years now, steady return around 10% per year, over this time. The app is neat and the Customer service has been spotless.
Hi A fraudulent application of some sort was opened in my name and email following a hacking attempt on Sunday 24/8/25 which has now been reported to authorities and my card blocked wit... See more
Company replied
Company details
Written by the company
Whether it's flexible credit at a low rate or Investing in an IFISA. Elfin Market's P2P platform makes life much easier with flexibility and no hidden fees.
Contact info
Regus, 25 North Row, W1K 6DJ, London, United Kingdom
- contactus@elfinmarket.com
- www.elfinmarket.com
3.4
Average
458 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good
Very good platform. Simple to use and good rates. App is beautiful and whole process is easy.
November 16, 2024
Unprompted review
The best lending platform
The best lending platform. Good rates and quick support team. Will recommend!
November 14, 2024
Unprompted review
ELFIN EXCELLENCEELFIN HAS HELPED ME THROUGH SOME RECENT…
ELFIN HAS HELPED ME THROUGH SOME RECENT DIFFICULTIES THE PROCESS IS SIMPLE SUPPORTIVE AND AFFORDABLE.
I WOULD RECOMMEND TO ANYONE WHO REQUIRES FINANCIAL SUPPORT .
THE ELFIN APP IS REALLY SIMPLE AND QUICK TO NEGOTIATE.
November 8, 2024
Unprompted review
Great credit card different from the…
Great credit card different from the other one and mire much utile
July 1, 2024
Unprompted review
Don't trust them - Poor customer service
Don't trust them.
I made three payment to my account and 2 of them are settled and one with the large amount is not credited, Barclays has confirmed that money has received by recipient bank and elfin market is not credited to my amount.
They will take your money from bank account when we do repayment and will not process the payment then they will continue to charge your account,
I am writing several emails to credit the same but no response. Their customer service is pathetic and no phone call service. Email response is very poor and no one care about in case of any issue.
I am not sure how FCA authorised to operate their business.
Stay away at any cost.
September 10, 2024
Unprompted review
Reply from Elfin Market
Dear Rimpa, thank you for your feedback, this is important to us. We are sorry that you waited for a response from our support team. We responded to your original email on the same day, letting you know that we were looking it your query. When we later requested information to investigate the issue further, this helped us to resolve your query and this was all within 3 working days. We recognise how stressful waiting for a large payment to clear can be and unfortunately your payment was held up by our anti-fraud system through our bank, which can happen from time to time. We have now processed your payment and confirmed this via email to you. Please let us know if you need anything else. Kind regards.
Shocking service been chasing them for…
Shocking service been chasing them for days to resolve an issue i have unable to contact them on a phone number only by email poor service stay away from this crap firm they should be paying me compensation for the rubbish service
September 12, 2024
Unprompted review
Reply from Elfin Market
Dear Jay, thank you for bringing this to our attention and giving us the opportunity to fix it. We are so sorry that you were waiting. We are happy to say that we have resolved your query and responded to you via email and social media message. Let us know if you need anything else. Kind regards.
I am Very Happy with this i got £1500
I am Very Happy with this i got £1500 . If you can repay with their condition then it is very helpful...
September 6, 2024
Unprompted review
Elfin credit is great
Elfin credit is great. Unlike credit cards, a bank loan, or a pay day loan, you can borrow the money and transfer it into your bank account in seconds, for last minute borrowing needs, as your credit has already been agreed. Paying it back is just as hassle free, all via the elfin app and your mobile banking app. I highly recommend.
September 6, 2024
Unprompted review
Very easy and simple to use
Very easy and simple to use, they approved a certain credit for me which was great and the monthly payments are good as well, very manageable. They are a good lender.
September 6, 2024
Unprompted review
No response and no support
Used app and connected it to my bank it said "we are just running a few checks, this should take less than a minute" 27 hours later and it's still saying that. I emailed them and no reply... Not at all fast and no responses from them.
September 1, 2024
Unprompted review
Reply from Elfin Market
Dear Nathan, we are so sorry to hear that you have had difficulty and we want to thank you for bringing this to our attention.
It seems that you were unable to go through our Open Banking check, to verify affordability, as your bank account is not supported by our Open Banking provider. Please accept our sincere apologies for the inconvenience this caused. We can confirm that we responded to your email on the same day that you got in touch.
We want to thank you for your interest in Elfin Market and let us know if you have any other questions.
Kind regards.
Faservice good value for money safe and…
Faservice good value for money safe and effective
August 22, 2024
Unprompted review
Elfin is a great way to temporarily…
Elfin is a great way to temporarily borrow money. Instant transfer to my bank account when needed. Easy to repay too.
August 21, 2024
Unprompted review
fantastic & flexible credit
really good & flexible credit. Simple application process, easy to withdraw to your bank account and to repay from your banking app. Rate is a bit high but still lower than my usual credit card. very easy no stress process
August 9, 2024
Unprompted review
Its a great app to use for needs
August 9, 2024
Unprompted review
I’ve been using Elfin Market for…
I’ve been using Elfin Market for several months now, and overall, I’m quite satisfied with the service. The platform is user-friendly, and the application process for the Elfin Card was smooth and straightforward. I especially appreciate the transparent fee structure and the flexibility it offers for managing my finances.
August 2, 2024
Unprompted review
Best card by a mile
Best card by a mile, everything is just easy and makes way more sense that a traditional credit card
August 2, 2024
Unprompted review
It is good but no atm card
July 19, 2024
Unprompted review
The best
Best platform for flexible credit. Simple application process, easy to withdraw to your bank account and to repay from your banking app. Rate is a bit high but still lower than my usual credit card. Wish they had Apple Pay, that would make it perfect!
July 12, 2024
Unprompted review
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