I have be client of Elfin Market since 5 years and will carry on. Just have praising about this finance compagnie never had a problem to put in or out the money I invest. I did tell all my f... See more
Company replied
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See what reviewers are saying
What a shambles this company is. When they state a figure to repay your balance, it is never actually correct! Just closed my account. They have fleeced me of additional interest since I opened my acc... See more
Company replied
I have been lending for about 5 years now, steady return around 10% per year, over this time. The app is neat and the Customer service has been spotless.
Hi A fraudulent application of some sort was opened in my name and email following a hacking attempt on Sunday 24/8/25 which has now been reported to authorities and my card blocked wit... See more
Company replied
Company details
Written by the company
Whether it's flexible credit at a low rate or Investing in an IFISA. Elfin Market's P2P platform makes life much easier with flexibility and no hidden fees.
Contact info
Regus, 25 North Row, W1K 6DJ, London, United Kingdom
- contactus@elfinmarket.com
- www.elfinmarket.com
3.4
Average
458 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have no reason not to give a 5 star…
I have no reason not to give a 5 star rating this site is very good and helpful thanks again 5 stars
July 5, 2024
Unprompted review
You hardly gets hold of these people.
You hardly gets hold of these people.
When they take a direct debit off your account, you have to remind them to update the payment.
When they eventually update it , you do notice it is only half of the payment you made that reflects on your account.
Before your next payment, that half that was in your account must have gotten down drastically.
I won’t advise any sane person to use this platform.
It is a proper ripoff, and the government should get involved
July 1, 2024
Unprompted review
Reply from Elfin Market
Dear Ugonna, thank you for your review, your feedback is very important to us. You contacted us on 2 July regarding your Direct Debit and we responded on the same day via email and Facebook to give you a breakdown of the payment. We also attached a statement of your Account for further information. As mentioned in our emails, we also tried to contact you by telephone to help explain your query but we were unsuccessful. We trust that our correspondence has therefore resolved your query, but if not, don't hesitate to let us know and we will be happy to give you a call. Kind regards.
Elfin market is best financial platform…
Elfin market is best financial platform I ever used and it’s very helpful for daily expenses and more so I mostly use this for my transactions
Thanks elfin market
May 11, 2024
Unprompted review
An anchor
A well-deserved 5-star simply because I do not know how I would have managed without Elfin Market. lifesaver.
June 21, 2024
Unprompted review
Top notch
Top notch! Easy to use, easy to approve, super efficient. I definitely recommend :)
June 18, 2024
Unprompted review
I have had no reason not to give a 5…
I have had no reason not to give a 5 star rating , it was easy from start to finish setting my account up . Never had cause to be in touch with customer service about anything . Excellent thank you
June 14, 2024
Unprompted review
Great service and app
Great service and app. I recommend👍👍👍👍👍5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
November 1, 2023
Unprompted review
Excellent organisation would love to…
Excellent organisation would love to recommend them to everyone,great delivery
June 7, 2024
Unprompted review
Excellent organisation - would thoroughly recommend!
I have been dealing with Elfin Market for the last 4 years. Frankly excellent!
June 5, 2024
Unprompted review
Elfin Market made the whole process…
Elfin Market made the whole process seamless and very customer centric
May 31, 2024
Unprompted review
Better than and credit card and I can't…
Better than and credit card and I can't fault this company they are always there for me when I need to borrow from my credit limit and the funds are always in my bank account within seconds.
May 24, 2024
Unprompted review
it's the value of money we you need the…
it's the value of money when you need the most and Elfinf Market is always there we you need their help.
May 16, 2024
Unprompted review
It’s a very good service of elfin
It’s a very good service of elfin . !
Even I can say better then credit card
Elfin market giving you instant funds in your bank account this is the way I like elfin market.
I preferred to all use this once after used you will forget credit card 🤣
May 18, 2024
Unprompted review
I enjoy their service there are no…
I enjoy their service there are no hidden fees. I like the fact that you can easily manage the way you want to pay at anytime.
Thank you
May 17, 2024
Unprompted review
Great company with great customer…
Great company with great customer service. Application process was very quick and easy and I was offered a credit limit of £2000 despite my not so perfect credit history. The app is intuitive and easy to use and you can easily see your balance and future payments without any hidden costs. The concept of having a cross between a credit card and loan is a great idea and works for me perfectly.
May 13, 2024
Unprompted review
Rubbish company
Rubbish company, not worth the time or effort. HONEST and GENUINE applicant here, and REFUSED on ILLEGAL grounds. I am NOT a "money launderer" as per what CAPITAL ONE put on the CIFAS marker, I AM AN HONEST HARD WORKING INDIVIDUAL OF THE UK. I WILL PURSUE LEGAL ACTION AGAINST THIS SO CALLED "Company". THIS IS A ONE STAR REVIEW. NOT rated as "excellent" on trustpilot.
May 11, 2024
Unprompted review
Elfin market is such a great company to…
Elfin market is such a great company to help money to who needs.. My experience with elfin market is excellent
August 20, 2023
Unprompted review
corrupt law breakers
i have had an account with them for a long time. I wanted to close my account. I followed all their steps to do so on theur website. I hsve been trying to close my account for 2 weeks, sent them 10 emails & they ignore my requests & wont close my account which is in credit.
corrupt law breakers. DO NOT TRUST THEM
May 9, 2024
Unprompted review
Reply from Elfin Market
Dear Mr Jaradd, thank you for your feedback here. We are so sorry that you were waiting on a response from us. We want to reassure you that waiting to close an account does not incur any charges or fees whilst your request is being processed. We note that you first reached out on 30 April that is, 6 working days ago, to ask for your account closure. As the account was not fully settled then, we have investigated further and following our recent email exchanges, we have closed your account today. We have also sent you an email to confirm this. Let us know if you have any further questions.
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