I have be client of Elfin Market since 5 years and will carry on. Just have praising about this finance compagnie never had a problem to put in or out the money I invest. I did tell all my f... See more
Company replied
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See what reviewers are saying
What a shambles this company is. When they state a figure to repay your balance, it is never actually correct! Just closed my account. They have fleeced me of additional interest since I opened my acc... See more
Company replied
I have been lending for about 5 years now, steady return around 10% per year, over this time. The app is neat and the Customer service has been spotless.
Hi A fraudulent application of some sort was opened in my name and email following a hacking attempt on Sunday 24/8/25 which has now been reported to authorities and my card blocked wit... See more
Company replied
Company details
Written by the company
Whether it's flexible credit at a low rate or Investing in an IFISA. Elfin Market's P2P platform makes life much easier with flexibility and no hidden fees.
Contact info
Regus, 25 North Row, W1K 6DJ, London, United Kingdom
- contactus@elfinmarket.com
- www.elfinmarket.com
3.4
Average
458 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No hidden fees, instant withdrawal!
Very straightforward, no hidden fees, instant withdrawal. Very happy customer!
May 3, 2024
Unprompted review
Wow these people are very helpful and…
Wow these people are very helpful and accommodating I had no reason to fault them and highly recommend them
May 3, 2024
Unprompted review
I enjoy their service there are no…
I enjoy their service there are no hidden fees. I like the fact that you can easily manage the way you want to pay at anytime.
May 3, 2024
Unprompted review
Great app !!!!!
May 3, 2024
Unprompted review
Great company and app
Great company and app, very simple to use and and very handy, great customer service
May 3, 2024
Unprompted review
One of the best 👍
December 15, 2023
Unprompted review
Really helpful and happy with the app
Really helpful and happy with the app
May 1, 2024
Unprompted review
Brilliant app
Brilliant app. Easy to navigate. Highly recommend. Clear info what you owe etc. No suprises.
April 30, 2024
Unprompted review
...true story
...true story! I draw 1000gbp from Elfin Market; i give back in 48h and i paid 0.77pence! I draw 200gbp from Halifax credit card... i give back in 48h and i paid 10gbp. NO COMMENT!
WALTER CIMINO.
April 19, 2024
Unprompted review
Conservative on credit limit increase and APR has gone double!
I have been a loyal customer of Elfin for the past two years and have consistently made all of my payments on time. Despite this, I am disappointed to learn that my annual percentage rate (APR) has increased from 7% to 14%. I would like to request a credit limit increase, as I have not missed a single payment in the past two years.
October 3, 2023
Unprompted review
Reply from Elfin Market
Dear Ahsan,
Thank you for your email. We understand you are disappointed with the interest being increased on your account and we sincerely apologise for any inconvenience caused. However, please note that the new rate we are offering you is what the platform has been offering to new borrowers with a similar credit profile for the past 10 months. It is also significantly cheaper than the average credit card APRs in the UK, despite the increase.
As stated in the email we sent you on the topic, you can opt out of the rate increase by emailing us, and then pay off your remaining balance at your current interest rate. You can also request a credit limit increase in your app if you go to the 'More' tab which is at the bottom of the main screen. Eligibility will also depend on your financial circumstances at the time of the request.
Don't hesitate if you need further assistance.
Kind regards
Easy application process for someone…
Easy application process for someone with no credit history. A lot cheaper than all other credit cards
April 3, 2024
Unprompted review
It has been great to be Elfin Market…
It has been great to be Elfin Market credit user. The app and process is easy to use and manage. Concise details of balance and payments on app and website.
Easy application process and great affordable ARP according to your credit score. I am looking forward to keep using the credit and lowering interest rate with my regular payments.
April 25, 2024
Unprompted review
Poor customer service
Sent the team a query about being overcharged and it took 4 months for them to get back to me! This is so poor, and leaves a lot to be desired when in distress.
April 23, 2024
Unprompted review
Reply from Elfin Market
Dear Jack, thank you for this recent review, we value your feedback to help us improve. Please note you emailed us on 18 January regarding this query and we replied on 22 January (1 working day later). We apologise that you waited for a response to your review, but your query was resolved via email within 2 working days. Don't hesitate if you have any further questions.
Need higher lending amount.
April 23, 2024
Unprompted review
Reply from Elfin Market
Dear Jason, thank you for reaching out and expressing your concern about the credit increase you are trying to obtain. We are sorry that on this occasion we have been unable to increase your credit limit at this time.
When we refresh our checks, it is based on various factors specific to your credit profile and personal circumstances. Factors such as credit history, payment behaviour, and individual financial situations contribute to the decision. You are welcome to request a review again in 6 months, via your Elfin app. Let us know if you have any other questions. Kind regards
Love this ‘Line of Credit’ product
Signing up with Elfin was a breeze. App works seemlesy. I love this product and the concept behind it… needed several hundred pounds 2 days before payday and with a credit card, the money transfer would have been 5%… with Elfin I paid, 54pence + the £700.00 that I had borrowed…
April 23, 2024
Unprompted review
This is a lot cheaper good deal for bad…
This is a lot cheaper good deal for bad creditors, Your payment is shown immediately and when you withdraw from your account it is also in your straight away in your account.
April 23, 2024
Unprompted review
Elfin Market is on point.I have been looking for where to get credit card that enable you withdraw physical cash easily and not so much interest.
A friend introduced Elfin Market to me at the time I needed it.Thank you friend thank you Elfin
April 23, 2024
Unprompted review
Prefer using Elfin than credit card
Prefer using Elfin than credit card as rate is much lower. Very handy when a little extra cash is needed to cover bills
April 1, 2024
Unprompted review
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