Been getting Elfi videos for a few years now and it's one of my favourite Christmas traditions! Every year the video is more beautiful and magical than the last. This year my daughter found out the tr... See more
Company replied
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Review summary
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Reviews shaping this summary
Absolutely magical.i wasn't too sure how the video would turn out, but it was brilliantly done and so much fun for the kids to see x they're faces when they first saw their pictures and when Santa tal... See more
Company replied
I used Elfi last year for my granddaughter who was 2 then and she loved the video, so I thought is she’s 3 I would do it again this year. Obviously, she hasn’t seen it yet but I am more than happy wit... See more
Company replied
Such a magical addition to Christmas. Our personalised video from Santa was a great success and had a good few points of personalisation along with photos which really enhanced the magic. Some of the... See more
Company replied
Company details
Information provided by various external sources
Bring joy to your loved ones with a free personalised message from Santa Claus.
Contact info
House A, 1st floor, Edisonstraße 63, Berlin, 12459, Berlin, Germany
- mail@elfisanta.uk
- www.elfisanta.uk
4.7
Excellent
722 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Reply from Elfi
Thanks for your feedback Marzanna.
Thank you so much for video
Thank you so much for video! I can really recommend 👌!
December 10, 2024
Unprompted review
Reply from Elfi
Thanks Agnes!
The video is amazing
The video is amazing! I can't wait for the grandchildren to see it. Pretty easy to add photos & comments and Santa's voice makes it all sounds very natural. Fantastic.
December 10, 2024
Unprompted review
Reply from Elfi
Thank you!
Such a wonderful gift
Such a wonderful and funny gift for a child. My son loved it and he was very happy that he was on a nice list. It’s a must have at least once for your children to make beautiful memories forever.
December 6, 2024
Unprompted review
Reply from Elfi
Thanks Izabela!
Reply from Elfi
Thanks for the feedback.
Delighted!
We are delighted with the video message and can't wait until our little ones gets to see his message from Santa :-)
December 6, 2024
Unprompted review
Reply from Elfi
Thanks Michael.
100% recommend
We were absolutely amazed. Didn’t expect it to be so realistic & believable. Was so pleased with it, would definitely recommend!
December 3, 2024
Unprompted review
Reply from Elfi
Thank you.
Great video that my child loved and the…
Great video that my child loved and the turnaround time was within the prescribed 24hrs - would recommend to others based on my experience.
December 3, 2024
Unprompted review
Reply from Elfi
Thanks Garry.
Ordered this video on their Black…
Ordered this video on their Black Friday sale and after uploading all the details and photos it said I would have the video within 24 hours but it was emailed later that night.
The video was nearly 10 minutes long and so well made that not only was I impressed but my son loved it.
I’d definitely recommend this for any kids.
November 30, 2024
Unprompted review
Reply from Elfi
Thanks Raymond.
I loved this service
I loved this service. Fast and high quality.
The video is 10 min long, a nice story, realistic Santa. I loved that the video is like a story and loved the length of it. The fact that you could send some photos and could upload your home photo and Santa is using it to get direction at the end. Good price also
December 8, 2024
Unprompted review
Reply from Elfi
Thank you so much Loredana!
Loved it,my kids loved it.So worth the…
Loved it,my kids loved it.So worth the money.It was so magical seeing their faces.
December 8, 2024
Unprompted review
Reply from Elfi
Thank you!
Video sent is not compatible with…
Video sent is not compatible with phone, no where on website does it state I need certain software or phone etc. Video is jumbled up and the messages I selected are wrong. Emailed customer service who complelty ignored my issues with wrong selections. Very disappointed, feel I have been scammed. Would like a new Video or my money back please.
November 30, 2024
Unprompted review
Reply from Elfi
Dear Client, the video is compatible with all phones, you don't need any software or particular phone etc. You can even watch online, if you can't download it on your phone. Video is complete and the messages chosen can be changed by yourself going on you account on our website. We reply to all the emails, check in the spam section of your email. If you need assistance or a refund you can contact us by email to: mail@elfisanta.uk .
Lovely video!
Lovely video with really nice personal details. Can’t wait to show my children!
December 7, 2024
Unprompted review
Reply from Elfi
Thanks Jenny!
Reply from Elfi
Thanks Justyna!
Beautiful video can’t wait to show my…
Beautiful video can’t wait to show my little folks.
December 7, 2024
Unprompted review
Reply from Elfi
Thanks Katarzyna!
Worth every penny
This is unreal!! Showed this to both my kids and they loved it. My youngest asks to watch it every night and gets really excited for Christmas. She claps along it's interactive. Great video and the price I would have paid double or triple knowing how good it was.
December 2, 2024
Unprompted review
Reply from Elfi
Thank you so much for your kind words Carl!
Absolutely fantastic !!
Absolutely fantastic !!! The video was great my kids loved it and have played it 5 times already, highly recommended and I’ll be buying every year .
December 6, 2024
Unprompted review
Reply from Elfi
Thanks Honey!
Highly recommended!
Highly recommended!! Vary good quality of the video
December 5, 2024
Unprompted review
Reply from Elfi
Thanks for the feedback Kiamile.
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