Very good response time when you email asking questions theyve always beeen realy supportive and want you to do well. Ive never had so much support before from the teachers all the advice ive had has... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Elizabeth Sands Beauty School is renowned as the UK's leading, award-winning beauty school, offering a wide range of online courses covering various beauty disciplines. The school prides itself on high-quality education, backed by prestigious awards such as Beauty School of the Year and Business Woman of the Year. Courses are fully accredited, ensuring a valuable learning experience. The school provides excellent support, allowing students to learn at their own pace from home.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent brand ! very lovely experience with these guys help with anything would definitely recommend!!

Reply from Elizabeth Sands Beauty School
Really good experience, easy to follow and feedback came back very fast. Will be using Elizabeth Sands School.

Reply from Elizabeth Sands Beauty School
I’m an Irish student currently studying with Elizabeth Sands Beauty School and I couldn’t be happier with my experience so far. The courses are really well-structured and easy to understand, I have already passed two and I’ve already learned so much in a short time. The support from the team is excellent, and they always make sure you feel confident in what you’re learning. I truly appreciate the professionalism and care they put into their training. I’m looking forward to continuing my journey with them and completing more courses in the future.

Reply from Elizabeth Sands Beauty School
I recently took Elizabeth Sands' online hybrid lash extension course, and I must say, it exceeded my expectations! Initially, I was a bit skeptical about taking an online course, but I’m so glad I went for it. The course is incredibly informative, packed with valuable insights and techniques that I hadn't encountered before.
The content is well-structured, making it easy to follow along and absorb the material. I learned so much and feel much more confident in my skills now.
Additionally, the customer service is outstanding. They were very helpful and provided quick responses to any questions I had throughout the course. Overall, I highly recommend this course to anyone looking to enhance their lash extension skills!

Reply from Elizabeth Sands Beauty School
3 in 1 offer!!
The course variety is amazing and covers all the grounds you would need in order to get started and be a beauty entrepreneur!
If you have any questions, Elizabeth Sands Beauty team is so nice and quick with their responses.
I would recommend this anyone who is looking for courses to learn!

Reply from Elizabeth Sands Beauty School
I’ve booked a course with Elizabeth Sands as I am trying to start my own business and build something for myself. The customer service team have been very helpful in providing quick and efficient guidance and information, as well as going out of their way to accommodate for me. The courses are very informative and set you up for the best chance at starting a business. Thank you for giving me that start I need!

Reply from Elizabeth Sands Beauty School
Course content is very detailed and easily explained for a complete beginner. I have purchased gel polish, efile, BIAB and nail art courses. Fantastic to add to my other beauty treatments I offer.

Reply from Elizabeth Sands Beauty School
I have completed two courses with Elizabeth Sands and now currently getting ready to start my 3rd. Im so excited to start my new journey in beauty. Elizabeth Sands are honestly the best…
Elizabeth Sands is honestly the best! I’ve bought a bunch of beauty courses before from other schools, but these are the only ones that really worked for me. I struggle with anxiety and ADHD, so focusing on long, drawn-out courses with unnecessary information is almost impossible. Elizabeth Sands’ courses are simple, clear, and easy to follow, with short videos that make learning so much easier. The fact that I can go back anytime with lifetime access is amazing. The support is also brilliant – all my questions were answered really quickly. I’d especially recommend these courses for anyone who is neurodivergent or struggles with focus, because the structure makes learning manageable and actually enjoyable.

Reply from Elizabeth Sands Beauty School
I ordered on the 3 for 1 bundles so start my beauty journey and so far I only have anything positive to say! I have lots of courses on eyebrows, lashes and facials. I have started the facial course, the theory is informative and easy to complete and the videos are quick but effective and give you all the information you need to do the practical. All you need to do is put it into practise!
Also, by accident I was supposed to order 3 bundles, lashes bundle, eyebrow bundles and facial bundles, but by mistake I ordered just the facial on its own and not the bundle. I informed ES of my mistake and they were very helpful and sorted this out for me.
I also needed help just to understand how to get around the portal, I called ES and they helped me out instantly, no waiting, and they made it easy for me to understand.
Thank you ES!

Reply from Elizabeth Sands Beauty School
Elizabeth Sands are an amazing beauty school. I sat a hard wax course as a refresher and got to work with my waxing business gaining new clients from my knowledge. I've since seen their amazing 3 for 1 offer and I couldn't resist. They could see I was pondering with my bundles in my basket and checked in on me. They settled any hesitations I had and ensured that I could have my course bundle built/tailored to the way I need it because I already had courses from previous purchases that were in new bundles I was interested in. So they added some as substitution to any classed as a duplication. Good value for money. So whatever you're after, they're there to help. As the saying goes "If you don't ask you don't get!" So ask and you shall receive! Get those qualifications and get making that money! Amazing products. Amazing qualifications! Amazing service! Thank you Elizabeth Sands Beauty School!

Reply from Elizabeth Sands Beauty School
I have really enjoyed my new venture into the beauty industry with the help from Elizabeth sands I was a bit sceptical at first but I failed on one course and had to retake it but I can’t wait to get on with the nail tech course now and I would love to do more
3for 2 on courses makes it so easy to do multiple classes.
I pay through Clearpay as well so I can spread the cost with no interest

Reply from Elizabeth Sands Beauty School
I’ve done a lot of courses with Elizabeth Sands Beauty School. All courses I’ve done are so very well explained and so easy to learn. I’ve done nail courses, waxing, lashes, brows hair extensions.
Would highly recommend Elizabeth Sands Beauty School

Reply from Elizabeth Sands Beauty School
I have ordered a bunch of courses from here. They are financially accessible, easy to follow and when you contact them the answer is prompt. The feedback is great if you are unable to pass anything to help you for your next time and certificates are sent quickly. Recommended. Definitely

Reply from Elizabeth Sands Beauty School
I have completed all of my nail training with this school. I purchased the gel bundle . The videos are easy to follow and tutors are so helpful, nothing is too much trouble and they make sure you are competent through each stage of training. I’m happy to say im qualified and already have bookings, I highly recommend

Reply from Elizabeth Sands Beauty School
I booked a number of courses and needed to contact the customer service team a couple of time's they were very helpful. Elizabeth answer a query as well. Would highly recommend this training school once I have passed the courses I have book I will be looking at the other one I can do.

Reply from Elizabeth Sands Beauty School
The company assist people who’s re looking for a new career. The prompt and quick delivery of the products are amazing. I’d contact the school through Facebook for a quick and affective response with anything you may need

Reply from Elizabeth Sands Beauty School
The best curse training, very helpful. Jm a mama and for my is hard going and following the curse personally, but Elisabeth sands beauty school they make this posible with her online course. The ather thing important is so cheap. you in ather training we needs to pay a lot of money and doesn’t learn nothing. ike so happy and i think in the future i go to do ather training with Elisabeth .Amazing people and very good teachers

Reply from Elizabeth Sands Beauty School
This course has changed my life and opened me up to so many opportunities, I haven't had to ask for help as such but have had questions and they are really quick and helpful with theire replies.
Ive recommended this course to a few people now. I cannot thank them enough.

Reply from Elizabeth Sands Beauty School
I purchased the Ultimate Gel Nail Bundle and other beauty courses from Elizabeth Sands Beauty School. I want to make it clear: I have not even started the practical course, because after reviewing the manuals and training videos I realised the material is so poor and unprofessional that I wouldn’t dare put this company’s accreditation on my salon wall.
Here are the issues I found before even beginning:
🔹 Outsourced Kits, Not Disclosed
The “Elizabeth Sands” kit I received clearly came from Pro Impressions UK Ltd. On their website, the same items are sold directly under their brand. At no point on the course page was this explained. Tutors also referred to these as if they were “our” products, which gave a misleading impression that they were in-house.
🔹 Errors & Poor Quality in Manuals
The manuals are full of contradictions, mistakes, and filler content. Examples include:
• Incorrect anatomy (e.g. calling the eponychium the cuticle).
• Contradictory contraindications and patch test advice.
• Copy-pasted filler content from random online sources (About.com, Bing).
• Many manuals are extremely short, badly formatted, and missing full application or removal processes.
🔹 Shockingly Poor Video Lessons
The training videos are unfit for purpose:
• Some are less than one minute long, with entire courses totalling around 15 minutes of content.
• Filming is unprofessional, with shadows, shaky camera angles, and distracting background noise (including dogs in the background).
• Demonstrations are incomplete — e.g. applying gel to a single pinky nail instead of a full set.
• Incorrect curing times and rushed, sloppy techniques shown.
🔹 Customer Service
When I raised concerns, I was met with dismissive responses that blamed me rather than addressing the issues. No proper resolution has been offered.
🔹 Accreditation Concerns
I cannot understand how courses with so many errors, unsafe practices, and such poor delivery could have been approved by accreditation bodies. It makes me question the credibility of the entire provider.
⚠️ Final Verdict:
This training is not of satisfactory quality, not fit for purpose, and not as described under consumer law. I would not risk my reputation by displaying their certificate in my salon or by using this training as the foundation for professional treatments.
It is also very suspicious that an “award-winning” company with hundreds of students has virtually no negative reviews online, despite my own experience being so poor. A genuine training provider should have a mix of feedback, not just near-perfect scores that don’t match the reality of the course material.
👉 I strongly recommend looking elsewhere for proper, safe, and professional beauty training.
. I am currently awaiting a refund, even though the company’s terms state “no refunds on online courses.” These terms are misleading because under the Consumer Rights Act 2015, digital content must still be:
• of satisfactory quality
• fit for purpose
• as described
Their blanket “no refund” policy is in breach of my statutory rights.
Not to mention, when I first left my review, suddenly a wave of positive reviews appeared soon after. Is that just coincidence, or a way to push the ratings up? Either way, it adds to my concern that the overall picture online is not balanced or genuine.
Update on Review
My complaint was handled and resolved within a few days, which I do appreciate, and I was issued a full refund. However, the errors and issues I highlighted in my complaint were not acknowledged or addressed. I was also asked to reconsider my review, but what I wrote remains an honest account of my experience with Elizabeth Sands.
Since then, I have enrolled in another nail course and the difference in both quality and professionalism has been remarkable. The training materials and videos are of a much higher standard, and the customer service has been excellent in comparison.
While the follow-up customer service from Elizabeth Sands was better than my initial experience and I am thankful for the refund, I would still not recommend training with this company.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.