Elliotts Reviews 

347
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Fantastic experience from start to finish So quick and easy to hire a van Great customer service Staff are so nice helpful and friendly Definitely will be using Elliot’s from now on 😊

Rated 1 out of 5 stars

Van was an absoulte mess. Faults on dash, horn randomly sounds during driving and when using rear step bumper fell off injuring a staff member. No explanation or apology and still got charged full... See more

Rated 5 out of 5 stars

Excellent service, fast, efficient and friendly. Deposit taken given back as soon as I returned. Will be using again. Yameen was friendly and went the extra mile to ensure we had the right size vehicl... See more

Company replied

Rated 5 out of 5 stars

Great staff professional , informative, approachable and made sure we knew all the t and Cs. Would use these before any others in Manchester. Competive prices no hidden fees and does what it says on t... See more

Company details

  1. Car Leasing Service
  2. Recreational Vehicle Rental Agency
  3. Van Rental Agency

Information provided by various external sources

https://t.co/LSNNIvg9pb 01612416800


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

347 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(347)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Van Hiring Company in Central Manchester

My partner and I rented a transit van for the first time to move into our new home together as using movers was just beyond our budget. The staff at Elliotts were absolutely brilliant. On top of being very professional, they were the nicest and the most helpful. Price was really good. The vehicle was exactly what we needed and worked like a charm. The location of Elliotts’ offices is easy to find and very conveniently located just outside a large retail park. All in all, we couldn’t be happier with the service provided and would recommend Elliotts to everyone!

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Used these guys for the first time…

Used these guys for the first time today for a medium sized van to pick up some outdoor sofas. I had an issue on the day as my Dad had to go into hospital and these guys were brilliant allowing my son at no extra charge to take the van as I couldn’t. I saw them
On the web reviews we’re positive and no messing about straight away a great price for the hire. In a world of capitalism and often poor service with operators not able to make decisions these guys were brilliant. Absolute pleasure to deal with very professional and efficient, super courteous and nothing too much trouble. As the need arises I will use you guys again and I cannot recommended enough. 5 star value and brilliant friendly customer service from operators who are delegated to make decision not been driven and hide behind rules and regulations.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We had to arrange a hire car for my Chairman at very short notice, contacted Elliotts and they were so accommodating, very helpful and great value.

If we ever need a hire car again ... there would be no hesitation in using Elliotts.

Thank you :-)

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage - rude, disinterested and a terrible experience - much better companies in the local area.

May 10, 2023
Unprompted review
Elliotts logo

Reply from Elliotts

Hi Kevin, please can you advise when you contacted the office or when you hired a vehicle so that we can look into this and see what went wrong? Kind regards

Rated 5 out of 5 stars

Sound people!

Dealt with 3 clown companies before these guys and Elliots were mint. I will definitely use them again for a bed removal in a few weeks.

Very reasonable, honest and upfront. The VAT is included which is good, other companies don't include it to make it sound cheaper but elliots are just honest and upfront. Can grumble!

Thanks and see you again soon!

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Expired MOT, No Insurance and poor condition

The vehicle was in very poor condition. Upon checking with the DVSA it was also discovered that the vehicle did not have a valid MOT or insurance. WR19 UFX Mercedes Vito. MOT expired 11/04/23. Period of hire 22/04/43 - 30/04/23. When this was brought to attention of the owner he became very rude and abusive. I have since found numerous other reviews from people with similar experiences. Before taking a vehicle from this company check the MOT and insurance status. This can easily be done online and is free.

April 22, 2023
Unprompted review

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