Elliotts Reviews 

347
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Fantastic experience from start to finish So quick and easy to hire a van Great customer service Staff are so nice helpful and friendly Definitely will be using Elliot’s from now on 😊

Rated 1 out of 5 stars

Van was an absoulte mess. Faults on dash, horn randomly sounds during driving and when using rear step bumper fell off injuring a staff member. No explanation or apology and still got charged full... See more

Rated 5 out of 5 stars

Excellent service, fast, efficient and friendly. Deposit taken given back as soon as I returned. Will be using again. Yameen was friendly and went the extra mile to ensure we had the right size vehicl... See more

Company replied

Rated 5 out of 5 stars

Great staff professional , informative, approachable and made sure we knew all the t and Cs. Would use these before any others in Manchester. Competive prices no hidden fees and does what it says on t... See more

Company details

  1. Car Leasing Service
  2. Recreational Vehicle Rental Agency
  3. Van Rental Agency

Information provided by various external sources

https://t.co/LSNNIvg9pb 01612416800


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

347 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(347)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and also trust worthy…

Excellent service and also trust worthy at the cheetham hill branch. First time i have used them and they were very helpful. Dariane served me and talked me all the details and what was expected of me. It was clear and easy. Deposit was refunded and smiles all around. They should remember me as the water analyst haha

June 16, 2022
Unprompted review
Rated 4 out of 5 stars

Very good staff but not so good cars

The staff - Dariane is one of the best I've met, very good manner, very professional and polite along the process. The guy who hand over the to me is very considerate and helpful.
However, the car is in very bad shape, the engine is running good but the large van I got is really not how a 2019 van should be. Many scratches and dents on the body. Luckily they have all those on a detailed record system which wont be counted on me.
After all, it's still a very good rental experience.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great service...

Great service...
After a mix-up with dates ( my fault ) Dariane could not be more helpful... calmed me down at a very stressful time and rescheduled the hiring for me..
Would highly recommend Elliott van hire ....and their amazing staff.. especially Dariane...

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Great customer service and very helpful. They take care of returning customers really well. I will definitely recommend

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

Really easy process

Really easy process. The staff on the phone in the office were efficient and helpful. Great communication from the driver delivering and picking up the Van. The Van itself was a really nice drive, with helpful extras like reversing cameras, it was also surprisingly fuel efficient for a large vehicle.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Hired a Mercedes VITO 6 Seater

Hired a Mercedes VITO 6 Seater. Car was as described and fitted my needs.

Picked it up on a Friday Morning but as I was flying early on Monday Morning, had to return it when the Office was shut on Sunday. Zaf organised for a colleague, Jack, to come in and collect it from me.

Jack was particularly friendly and even gave me a lift back in to Manchester City Centre after I returned the Car.

Pricing was competitive and deposit returned in full.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Five stars!

Great service and always able to help. They take care of returning customers really well. I wouldn't go anywhere else!

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Being with Elliotts over 3 years and…

Being with Cheetham hill Elliotts over 3 years and trying other places being fusy etc i can say that this is The best place to rent car/van, whenever I call they always have vans available within 1h,not only friendly but reliable and fast service offering lowest prices around. Every single person working there is appreciated by me for the hard work to providing the high standard of services. You will notice that everyone working there doing the work with satisfaction and smile on the face creating peaceful atmosphere which means that they are directed by the right person. I have expirance a few unexpected issues with the van while rental time and all were solved with the feeling that the customer is most important. Whatever business you do, you would like to enjoy and with professional support from Elliotts you can expect and experience this!
Thank you guys for being super star to your customers!

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Zaf was extremely helpful throughout the experience. Lauren was also very quick upon processing on collection. Amazing service.

April 11, 2022
Unprompted review

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