Elsons offered the best price with the confidence of collecting in store if wanted. I purchased on a Friday for delivery mid-following week but item arrived next-day, Saturday for no extra cost and at... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service and communication. Purchase of new wheeled tool bag. They had stock of all size options when others didn’t. Priced at the genuine price, not inflated as other suppliers were due to... See more
Company replied
I wanted to purchase a new jigsaw, I have taken a liking to Festool equipment. For various reasons I prefer a cordless machine (pat testing regulations at some sites) So I contacted a supplier lo... See more
Company replied
Amazing customer service and support, fantastic price and speedy delivery. Will know doubt be using Elsons Tools again. Ordered my package, it came well within the time frame. Unfortunately th... See more
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Company details
Written by the company
We are friendly, helpful and knowledgeable team looking to offer our customers the very best in customer service. We offer great prices and free next day delivery on the majority of our product range. When online ordering, things can, on occasion, not go to plan, we are always on hand to assist and resolve any issues as quickly as possible. We have power tool and building material experts on hand to answer your questions relating to the products we sell.
Our promise to you
Written by the company
- We're committed to our customers!
- As well as offering great prices, huge stock range and fast delivery, we also pride ourselves on offering our excellent customer service
Contact info
Unit 1 Brick Knoll Park, AL1 5UG, St Albans, United Kingdom
- 01727790750
- online@elsons.co.uk
- www.elsons.co.uk
4.8
Excellent
531 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Recommended for Makita
Recommended. Great price on genuine Makita batteries and rapid delivery.
April 27, 2026
Reply from Elsons Tools
Thank you for the wonderful review
Great price poor delivery
Great price, worst next day delivery ever took 3 working days
April 27, 2026
Reply from Elsons Tools
Thank you for the review. Apologies for the delay you experienced with the delivery company.
Can recommend a better delivery…
Can recommend a better delivery service, didn’t mind the 2 working days, but that will be the next step in my opinion
April 13, 2026
Reply from Elsons Tools
Thank you for the review. Your feedback has been noted.
Always a great experience buying from…
Always a great experience buying from Elsons quick delivery,great product range and all the latest machines my go to everytime
April 27, 2026
Reply from Elsons Tools
Thank you for the 5 stars
Reply from Elsons Tools
Thank you for the amazing review
Product quality spot on!!
Initially order had not been completed and phone call was answered politey and found it very helpful.
Product of high quality at good price,delivered on stated delivery date and tracked at each step of the way.
April 24, 2026
Reply from Elsons Tools
Thank you for the great feedback.
Good price and customer service
Good price and customer service, the only thing that I would say bad is the choice of delivery firm, as they delivered but just put it inside my garden gate and said it had been sign for! Which I hadn’t.🤨
April 13, 2026
Reply from Elsons Tools
Thank you for the good review. Apologies, the delivery company should have only left your. parcel safe if you advised them to do so.
Reply from Elsons Tools
Thank you for the 5 stars
Reply from Elsons Tools
Thank you for the great review
Reply from Elsons Tools
Thank you for the amazing review
Reply from Elsons Tools
Thank you for the great review
Really nice staff
Really nice staff, great products and postage times and prices. All in all 100% happy.
April 13, 2026
Reply from Elsons Tools
Thank you for the positive feedback and the 5 stars
Great range
Really comprehensive of tools and accessories all at very competitive prices. Delivery was spot on also.
April 22, 2026
Reply from Elsons Tools
Thank you for the fantastic review
Reply from Elsons Tools
Thank you for the great review
Reply from Elsons Tools
Thank you for the 5 star review
Very impressed
Very impressed. Well priced, quick delivery at a good price and carefully packaged. Highly recommend.
April 22, 2026
Reply from Elsons Tools
Thank you for the 5 stars
Reply from Elsons Tools
Thank you for the fantastic feedback
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