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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness and responsiveness. Many people appreciate the efficient communication and quick response times, making their overall experience smooth and supportive. However, some customers expressed dissatisfaction with the product, specifically noting issues with medication effectiveness and frequent pharmacy changes. These changes occasionally led to delays in receiving medication and, in some cases, a perceived reduction in the product's efficacy.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its... See more

Service

People report positive experiences with service, highlighting the excellent consultants and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its amazing quality and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy onboarding. No hidden fees. No membership fees. Meds delivered on time for the first few months. Now they have switched to a different pharmacy this will be the 3rd switch since starting som... See more

Rated 4 out of 5 stars

I joined emerge March 2025 and have been mostly happy with my experience. I received my medication one week after joining and lost 13lbs in 4 weeks! Then came the delay with the pharmacy’s changing an... See more

Rated 5 out of 5 stars

I am coming up on a year with Emerge and am hoping to be at the 120lb down mark when I do. I have ridden the roller coaster of 4 pharmacy switches now due to policy shifts and fortunately have made i... See more

Rated 5 out of 5 stars

Starting with Emerge has been a really positive experience. The sign-up process was quick and easy, and the emails made it super simple to know what to do next. I’ve been on the medication for about... See more


Company details

  1. Weight Loss Service

Written by the company

Doctor prescribed. FDA regulated pharmacies. Care, Compassion and Community.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best Service & Price Experience

I started with Emerge Wellness after a recommendation.
- They didn’t charge monthly fees on top of the posted price.
- Customer service patiently answered all my questions before I paid.
- They provided next day delivery service based on my preferences, all while keeping me updated of order progress.
- They didn’t keep me locked into a subscription plan.
- They didn’t pre-charge me for 3,6,12 mos plans.
- They communicated about my next delivery 2 weeks before reorder.
Highly recommend this company! Best service in a very long time!!!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Emerge is truly wonderful

Emerge is truly wonderful! They always reply quickly and are great at giving me the advice and information that I need. This has been life changing for me. It has been a magnificent experience all around and I would recommend them 1000X over.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer support!

Amazing customer support!! I’ve lost 30 lbs doing it my way with a low and slow approach and they’ve been perfectly accommodating!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great place

It was the best thing I did. They helped me lose weight and they’re very nice when you ask the question they answer you right away and they are helping me through my weight loss journey great place to begin a diet and great people.

April 6, 2026
Unprompted review
Rated 3 out of 5 stars

I havent tried emerge yet I like the…

I havent tried emerge yet I like the fact I have two compounding phamarcys I can choose from strive or alchemist pharmacy the prices for the doses is s lil high I just wish 🤞 emerge could go down on the prices some and offer bulk orders 3 month 6 month supplys if u add everything up monthly you spending alot but over all from what I seen nothing but good things about emerge the compounding phamarcys do offer bulk orders what im looking for crossing my fingers it will happen will save lots of money 💰

January 31, 2026
Unprompted review
Emergeweight logo

Reply from Emergeweight

Thank you for taking the time to share your perspective. For clarity, we would like to note that this review was submitted without the reviewer having been a patient or having received care from our team. We are always happy to answer questions and would welcome the opportunity to support you whenever you are ready.

Rated 5 out of 5 stars

Emerge saved my sanity

Emerge saved my sanity. I didn’t recognize the person I saw anymore, was miserable and so tired of fighting my weight. Emerge is more than weight loss, they are a community of compassionate, caring and inspirational people that care about your journey to a new healthy lifestyle. They are available 24/7 for you and genuinely care about your wellbeing. Take that first hard step and join us on our journey, you won’t be sorry and all of us will be there for you!!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

BEST SUPPORT

The support from the day I signed up to now has been amazing. I can text to have questions answered by the Dr, use the Facebook support page for support or questions and they do webinars that help with the journey. I am so thankful for the Emerge Team!

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

MEDICINE DOES NOT WORK SO BEWARE

I am writing this review because we all are out here trying to find the best options. DO NOT CHOOSE EMERGE. There are better places out there. My experience with Emerge is as follow. The medicine does not work (it's like it's a placebo). I expressed concern and decided not to reorder, they sent out another order anyway and charged me. They medicine was never received at my door. This company is dishonest-they are concerned about money only and most important. THE MEDICINE DOESNT WORK. Please think again when ordering and do your homework.

January 12, 2026
Unprompted review
Emergeweight logo

Reply from Emergeweight

Hi Crystal,

We are sorry your experience did not meet your expectations and appreciate the opportunity to clarify.

GLP-1 medications can affect individuals differently. While many patients respond to the initial loading dose, some require additional time and proper titration for the medication to reach full effectiveness. Early results vary.

All orders are processed with patient consent and according to the selected treatment plan. If a shipment is delayed or marked delivered but not received, our team works directly with the pharmacy and carrier to resolve the issue.

Emerge is a medically supervised program focused on education, transparency, and long-term care. Our support team is always here for our patients and encourages anyone with concerns to reach out so we can help.

Rated 5 out of 5 stars

My experience with Emerge has been…

My experience with Emerge has been excellent. The onboarding was fast and easy, and I immediately noticed how thoughtfully everything is packaged — the ice packs double as plant food, which is such a thoughtful, environmentally friendly touch. My plants are thriving, and it’s nice to see a company make choices that benefit both the customer and the planet.

Pricing is entirely transparent, with no hidden fees, communication is clear, and delivery has been consistently very fast. I really appreciate the personalized dosing. I haven’t needed to contact support yet, but it’s reassuring knowing it’s there if I ever do.

Even when they switched pharmacies, I didn’t experience any delays or slowdowns. I’ve lost the weight, kept it off, and now I’m successfully microdosing. While I do wish there were options below $359/month, the reliability and results have made the experience worthwhile.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Emerge truly is the best!

I have been with Emerge for well over a year now. They truly are the best! Their communication is always great. I have had no issues at all. I always get my script on time and I also like the pharmacy that they are using for my script. I will continue to stay with Emerge as long as I can. I have recommended family and friends that have had the same experience as me.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

In one year

In one year, I have reached my weightloss goals. Emerge brought care, support, timeliness, and affordability, which helped me reach my goals. I would recommend this company and the products to anyone wanting to feel better and get healthier.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Prices are extemely high

Prices are extemely high. There are way better prices from other providers. They make you think you are getting a good price until you compare other providers.

August 6, 2025
Unprompted review
Emergeweight logo

Reply from Emergeweight

Thank you for taking the time to share your feedback. We always welcome the opportunity to clarify who we are and what we stand for.

At Emerge, our priority is to deliver exceptional patient care. We constantly monitor the industry to ensure our patients receive the highest level of support at the most competitive and fair prices. Unlike many providers, our approach goes far beyond medication. We believe in lasting care, compassion, and community, which is why every patient receives access to educational resources, wellness support, and ongoing guidance, all included in our transparent pricing.

We do not charge membership fees or add hidden costs. What you see is truly what you get.

If you have any specific concerns or if you believe there may be a misunderstanding, we would be happy to connect directly and assist you. Our team is always here to help.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. I’ve had an amazing experience with Emerge. I’m so very happy with every aspect… quick shipping, fair prices, great customer support. I have no food noise and my inflammation is down. I feel AMAZING!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

This is such an amazing company

This is such an amazing company! It’s such a positive community, there are no hidden fees, and have amazing customer support. Medication is delivered promptly and every question I send is answered with care. This company has been life changing to me and I am so lucky to have found them.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so happy I found emerge!

I’m so happy I found emerge!! I was giving up on myself and a friend recommended emerge to me and at first I was skeptical, but I’m 5 weeks in and it has been the best decision I have made! I’m 15lb down and have lost a lot on my waist line. The support is amazing and the prize unbeatable!! Thankyou emerge !!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

So much support and encouragement

Simple yet thorough intake process. This company has left me feeling confident in their services , supported as well as seen and heard. They offer so much helpful information as well as a community for learning and support. They have weekly virtual meeting to share experiences and tips/suggestions on the many topics that come up for those just starting their journey and those that have been around for awhile. Definitely recommend!!!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I signed up with Emerge after a friend recommended it. I was having a hard time with my weight after menopause and Emerge has been so helpful! I recommend it to everyone because the customer service is wonderful and I absolutely love the product.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional provider!

I opted to try Emerge after using a different and more costly provider. Several positive recommendations were read which was an encouragement to try. Emerge has lived up to my expectations! Med delivery is quick and efficient. Communication is excellent. I don’t think I’ve ever waited more than an hour for a response to any inquiry, and I’ve always received a friendly and positive reply. I highly recommend giving Emergency a try!

October 24, 2025
Unprompted review

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