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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness and responsiveness. Many people appreciate the efficient communication and quick response times, making their overall experience smooth and supportive. However, some customers expressed dissatisfaction with the product, specifically noting issues with medication effectiveness and frequent pharmacy changes. These changes occasionally led to delays in receiving medication and, in some cases, a perceived reduction in the product's efficacy.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its... See more

Service

People report positive experiences with service, highlighting the excellent consultants and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its amazing quality and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy onboarding. No hidden fees. No membership fees. Meds delivered on time for the first few months. Now they have switched to a different pharmacy this will be the 3rd switch since starting som... See more

Rated 4 out of 5 stars

I joined emerge March 2025 and have been mostly happy with my experience. I received my medication one week after joining and lost 13lbs in 4 weeks! Then came the delay with the pharmacy’s changing an... See more

Rated 5 out of 5 stars

I am coming up on a year with Emerge and am hoping to be at the 120lb down mark when I do. I have ridden the roller coaster of 4 pharmacy switches now due to policy shifts and fortunately have made i... See more

Rated 5 out of 5 stars

Starting with Emerge has been a really positive experience. The sign-up process was quick and easy, and the emails made it super simple to know what to do next. I’ve been on the medication for about... See more


Company details

  1. Weight Loss Service

Written by the company

Doctor prescribed. FDA regulated pharmacies. Care, Compassion and Community.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Feeling good about my start with Emerge

Starting with Emerge has been a really positive experience. The sign-up process was quick and easy, and the emails made it super simple to know what to do next. I’ve been on the medication for about three weeks now and already starting to notice some changes. The Facebook group has also been super helpful it's great connecting with others who are on similar paths and sharing tips and support.So far, I’m really glad I took the step to start this journey with Emerge!

June 20, 2025
Unprompted review
Rated 2 out of 5 stars

Changed Meds and Pharmacies every single month!!

I was doing great losing weight and then they started changing pharmacies each month and the product also changed. I would get DIFFERENT meds each month and one company did not even have a cool pack in the box. I was almost afraid to take this and contacted Emerge to be told it does not need to be cold...Really? After six months I am looking for an alternative.

May 4, 2025
Unprompted review
Emergeweight logo

Reply from Emergeweight

Hi Jo,

We truly understand your frustration and appreciate you bringing this to our attention. The pharmacy changes you experienced were due to industry-wide shifts, and we completely understand how disruptive that can feel.

Please know our commitment remains the same—to provide the highest level of care, service, and quality to our Emerge community.

We’d love the chance to make this right. Please reach out to our support team so we can personally assist you and ensure you're fully supported moving forward.


Rated 1 out of 5 stars

Disappointed with Emerge

I was charged over 2.5 weeks ago. No communication from them. No idea when or if refill RX will be shipped. Extremely poor communication. Leaving as soon as I get RX (if I get it!) Then there will be reporting to different organizations. How can you charge people BEFORE meds are shipped?

May 30, 2025
Unprompted review
Emergeweight logo

Reply from Emergeweight

Hi Deborah,

I want to sincerely apologize that our communication hasn’t met your expectations. We understand how important timely and clear updates are—especially when it comes to something as essential as your medication and its cost.

I see our support team is actively working on your requests. We truly appreciate your feedback. We have always been transparent about our 28 day billing cycle. But with the previous delay, we have adjusted billing and issued credits to those affected.

We’re committed to providing the level of care and service that brought you to us in the first place, and we’re here to make things right.

Thank you so much for your patience and understanding.

Rated 1 out of 5 stars

I have used Emerge previously from the…

I have used Emerge previously from the Hallandale pharmacy--ordered a new order--The vial was NOT filled and I got NO benefit from (supposedly) 5 MG--I believe the pharmacist forgot the tirezpetzide. Would NOT use them again--that was $334.00 down the drain--

Got a call from Emerge to reordrer--since according to the message I only have 2 weeks left--WRONG--it lasted roughly over 2 weeks at the indicated dosage (nevermind that it did NOT work). Would they do a do diligent and order from their pharmacy anonymously and test it themselves...may save your customer base. But I am done!

April 29, 2025
Unprompted review
Emergeweight logo

Reply from Emergeweight

Hi Dawn,
We understand how frustrating it can be when a medication doesn’t seem to have the expected effect, especially when you’ve had a positive experience in the past. It’s important to remember that everyone’s body responds differently, and it can take time to adjust to a new compound. We’re committed to supporting you throughout your wellness journey and would love the chance to address your concerns directly. Please don’t hesitate to reach out—we’re here for you.

Rated 4 out of 5 stars

Roads are getting bumpy

Very easy onboarding. No hidden fees. No membership fees. Meds delivered on time for the first few months. Now they have switched to a different pharmacy this will be the 3rd switch since starting sometimes now delivery is spotty and delayed. However The communication is excellent let’s hope this is just a bump in the road and things will go smoother.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Really good support

I was apprehensive about my journey but Emerge was responsive and helpful. I really enjoy the community they have created- they have several zoom sessions a week to help with topics that most might need information and support with.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Bravo Emerge

I have been on my glp1 journey for almost 1 year now and Emerge has been right by my side the whole time. They are not the least expensive however,I feel you tend to get what you pay for. They offer so much more than just the medication. The wellness sessions, the community and their service. You will never feel like you are alone in your journey. The Emerge team is just a call or text away.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE EMERGE!

I LOVE EMERGE!! I have been on this journey with them and compounded Tirzepatide since April 2024 and I have lost 50lbs!!! I’ve been in a maintenance period for some time, and whenever I reach out for support they are amazing with genuine responses. They take the time to text back and give you honest support! They are thorough and detailed with any changes or updates, giving ample notice and guidance. I also absolutely love the community on Facebook, everyone is so encouraging and motivating! I could not be happier with my results, and the positive community Emerge has built. THANK YOU!! ❤️

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

I joined Emerge in December 2024 and have had nothing but a positive experience. I was concerned I wouldn’t be able to continue getting my meds with all the changes going on and they have been amazing at answering any questions promptly and efficiently. I have had minor side effects from the meds and have officially lost 60lbs and still going. I have recommended Emerge to several friends and would continue to recommend them to anyone!

May 15, 2025
Unprompted review
Rated 4 out of 5 stars

I joined emerge March 2025 and have…

I joined emerge March 2025 and have been mostly happy with my experience. I received my medication one week after joining and lost 13lbs in 4 weeks! Then came the delay with the pharmacy’s changing and I ended up missing 4 weeks of shots. I know it’s not Emerge’s fault for the delays and they were very communicative when I reached out. I also really enjoy the Facebook group for support and encouragement! I have received my medicine and am excited to continue on my weight loss journey with emerge!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I love being apart of Emerge

I love being apart of Emerge. Emerge has helped me lose 17 pounds so far. I feel like I can enjoy life again and develop a healthy relationship with food.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love Emerge

I’ve been using them for a few months now and the have had the best experience on losing weight. They are always super helpful and responsive when I have questions!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with Emerge

I am very happy with Emerge, they are always available and very responsive in a timely manner. I love the community I have found within as well. So far I feel great and very happy with my results too!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

This journey with Emerge Weight loss has been life changing

I started with Emerge weight loss a year ago recommended by my cousin. I was struggling with my weight and felt hopeless. This group has been amazing, excellent support from their team, support groups on Facebook with tips, resources and daily posts with lots of information to help your journey be successful. I am down 43 pounds and 10 more to reach my goal. It has been life changing and this team at Emerge has been amazing. Take the step and try - you won’t regret it

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

I’m on week 6

I’m on week 6. I’m down 21 lbs. No side affects. Not one. I know anyone is different but not one of the side affects for me. I love the support. I get a response within 8 hrs. That means a lot. I also like the Facebook page and reading others his and downs. I have a ways to go but feel good about the journey thanks to Emerge.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Since I started my journey (January…

Since I started my journey (January 2025) with Emerge they have been compassionate from the start. I was very reluctant with ordering my med online. They have made the process so easy. They respond within a day. I even had my meds thrown away (mistakenly) and as long as I was able to pay they had no issues sending me a new Rx. I value the fact that they genuinely cared. I am so far down 25 pounds.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Feeling Supported and Hopeful with Emerge

I’m just one week into my journey with Emerge Weight Loss, and I already feel incredibly supported and optimistic. From the moment I signed up, their website was user-friendly, the customer service has been outstanding, and the support groups have made me feel welcome and truly at home.

They are always there to answer my questions — no matter how small — and that kind of personal attention makes a huge difference. I’m already experiencing zero food noise, which feels amazing. It’s the first time in a long time that I’ve felt in control and excited about being healthy, not overwhelmed.

I know I’m early in the process, but so far, I couldn’t be more impressed with how Emerge shows up for its members. I’m so grateful I found them!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with my results.

I am very happy with my results, the company service, pricing, and support. I have lost 20 lbs in 5 months. It doesn't sound like a lot, but because I'm short, it equates to losing 3 pant sizes and 2 shirt sizes. When I had some tummy issues in the beginning, I texted customer service and they gave me some helpful tips. My appetite was suppressed within the first 2 days of starting, and has mostly stayed that way. I did increase dose about 3 months in, and I'm back to having that same, amazing appetite suppression. I have more energy to get out and move more, and I drink more water. Portion sizes are smaller because I fill up on less food as well. I highly recommend Emerge to anyone considering starting.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Ok listen!!!!

Ok listen! Do you want to feel better? Do you want to change your life? Do you want to smile bigger?? If yes…then call Emerge! They have helped me in so many ways. I have always loved food, but being with Emerge and working with them this past year, I have more opportunities to eat healthier and lose weight in the process. They are there to message 24/7 and so kind with their assistance. Their sessions are included in the program and help in all ways that assist with your journey. Please, reach out and make that first step in being the best you can be!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

4 months with Emerge, 45 pounds down

I started with Emerge 4 months ago and have had a positive experience. I struggled for a few years after having children and even though i worked hard with dieting and in the gym, I did not see the progress I wanted or felt I should have. In 4 months I have lost 45 pounds with Emerge and feel good. I can move around without feeling exhausted. My kids deserved this mom! This is one thing I don’t regret doing for myself! With several changes, there has been delays for a lot of people, i was affected but that didn’t make my experience any less. The wait was just fine for me.
You won’t regret it either.

December 31, 2024
Unprompted review

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