Emob Reviews 

Furniture of nice quality and there are not too difficult to assemble. Instructions need to be improved sometimes they were very difficult to understand.

Ordernumber 5000005831
At the time of placing this order (beginning of May) the items were in stock, with a delivery time of up to 6 days.
Not having seen or heard of the delivery, I sent a mail in June requesting a delivery date.
A few days later I received a replay, that the items were out of stock, and the delivery would be sometime in June.
After attempting to phone them, I sent another mail last week, requesting delivery or a refund. No reply!.
Today a final mail informing them that I am taking legal action against them.
Within 5 minutes a reply asking me te be patient. Ik will take up to another 10 working days to reply to my mail.

Too late EMob. Legal action pending!.

I made an order on April. Until today I haven't received my order and customer service is not responding. I have already claimed back my money through my bank issuer.

bestelling #5000004985

Bad service, scam.
Beware everyone!!

This company is a mess, SCAM SCAM SCAM! Avoid them. Ordered a bed cause they stated they will deliver in 2-6 days. Waited 10 days. Customer service doesn't exist, they don't answer emails or phone calls. I drove to their office personally. First they wanted to fart around saying I didn't even order from them. I showed the proof so magically my order has been revealed. We agreed on a refund within 7 days. Obviously they didn't pay. I sent them an email threatening them with the Belgian authorities, as its a felony, and at the same time I contacted my bank and reported as a possibly fraudulent act.
Another magic moment....they responded to my email after 10 minutes and said the refund will be made within 14 days. They made a full reimbursement, so anyone in my shoes, do the same and start flooding the social media with these news!

Hello,
I am writing with respect to the reference number - 5000007615.The product I ordered was Vitrinekast Image - eik Art.nr.: FN2640 and I was sent the wrong product in white colour.
I had to cut the package open and take the heavy product all the way to the 2nd floor by myself just to find out that it is a wrong product. Part of the Eik Vitrinekast are also supposed to be white, so it is impossible to tell without a closer look.
I tried calling Emob about 20 times times over a period of 5 days and you hung up my phone after holding for 5 mins. Finally Emob answered the phone. Now they are stating that I shouldn't have cut the package and I have re-pack the product so they pick it up. They also threaten me that if I don't pack the wrong product, you are not going to exchange the product or refund the money.
Emob if you are seeing this please pick-up your wrong product from my home and replace it with the correct product as soon as possible or refund my money.
I have to post it here because of the absolutely horrible customer service and people who threaten their customers over phone and hung up on them without offering a solution. I would never recommend them and neither should you if you want something useful for your money..

Kind regards,
Akash

No customer service. 3 months waiting for delivery. No answer

Be careful of the positive comment recently, it is not true obviously. there is no service at all, How can they say fast service. What a joke! They just cheat people. We will declare to the police soon.

I ordered a bed for my child before the coronavirus. It came to my house one month later during the lockdown and I wasn't staying at the delivery address anymore so the bed was returned to Emob.
In conclusion, 4 months later, I have spent 357 euros, a lot of time and still no sign of my reimbursement. I am appaled, what a scam!

On the article page, the article appeared to be deliverable in a short delay (ca. one week), but it turned out it was available just in more weeks time. So I asked to find solution/cancellation of order. Contact with the customer service was very bad: responses very rude and I had to ask various times to cancel the order since there was a mistake on the website. No apologies for the misservice, at all.
E-mail exchange with customer service (including screenshots of website with wrong delivery dates) are available for verification.

This is my second review: the first was not published ? I ordered a parasol that was prepaid and never received it. I sent a mail received an invoice and a cancelled invoice. I never received the money back. I never received the parasol.
I have sent 15 emails that are never answered and waited twice more than 30 minutes on the phone listening to a robot saying I would be connected. It’s a scam.

Article conforme à la description
Livraison rapide

Horrible experience. Delivery time is totally fake: 6 days according to the website but in reality they say 6 weeks! The customer service never answers. I am cancelling my order and I will never use this site again.

Top product ben er content mee!

Perfect! Dank u! 👍

very good seller, to recommend