endgamegear Reviews 

108
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the items offer top-notch quality and impressive performance that significantly improve their daily gaming setups and overall experience. People also appreciate the straightforward software design and the extremely helpful support team that quickly resolves any technical issues. However, some customers also noted issues regarding delivery packaging, mentioning that shipping labels were placed directly on product boxes without any outer protection. Some people also felt that unexpected delivery delays or occasional product flaws could be quite frustrating during ownership.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive build quality,... See more

Quality

Consumers find quality to be positive, highlighting the top-notch build, durable scroll wheels, and excellent... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising impressively fast... See more

User experience

Users describe positive interactions with user experience, highlighting smooth handling, fast delivery, and... See more

Customer service

Customers had positive experiences with customer service, often praising the fast and professional assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the OP1 8K V2 mouse in Dark Frost, EM-B mousepad, and KB65HE 8K keyboard. All three of them are incredible, and together they have taken my gaming to the next level! Massive step up from my wir... See more

Company replied

Rated 5 out of 5 stars

I had Razer deathadder v3 wired mouse. Same polling rate, but I can definitely feel the difference. Much smoother, way more accurate and most of all, razer has the worst most fragile scroll button. Th... See more

Company replied

Rated 5 out of 5 stars

After some months of use, my op1 8k that i bought on a used market started having the classic issue of rapid disconnects and reconnects. After talking with staff and sending video proof of the issue... See more

Company replied

Rated 5 out of 5 stars

I'm pleased that EndgameGear offered me a full refund very quickly when I picked the wrong mouse design, and I offered thanks by quickly buying the right mouse design. Other companies would be less cu... See more

Company replied


4.3

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.3

All reviews

(108)

97 reviews in the last 12 months

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Rated 3 out of 5 stars

I love and hate this keyboard

I'm a huge fan of the sound and haptics of the keyboard but I absolutely hate how limited the rgb customization is. If the keyboard was able to use signalrgb there wouldn't be as much of a problem but it's not recognized. Otherwise a fantastic keyboard and user experience

August 19, 2026
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Reply from endgamegear

Hey Brennan,

Glad to hear you’re enjoying the sound and feel of the keyboard! We can definitely understand wanting more flexibility when it comes to RGB customization, especially when the rest of the experience has been such a good fit. Thanks for sharing your feedback!

Rated 5 out of 5 stars

I purchased the XM2w 4k v2

I purchased the XM2w 4k v2. I like the build quality and the design of the mouse. It’s slightly bigger than the OP1 and fits comfortably in my hand. The software is simple to use and is easy to configure mouse settings. Delivery was fast and my mouse arrived in a few days with free shipping.

August 19, 2026
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Reply from endgamegear

Hey Jason,

Glad to hear the XM2w 4k v2 is a good fit for you! The slightly larger shape compared to the OP1 can definitely make a difference depending on your preference. Great to hear setup was straightforward and delivery was quick too. Thanks for the review!

Rated 2 out of 5 stars

Multiple substantial design flaws.

Both mouse buttons double-clicked, and there was a loose piece of plastic rattling inside the mouse. I had to disassemble it to get the piece out, which required removing the adhesive skates to get at the screws underneath, thus making the skates no longer adhere correctly. Also, the extra replacement skates are prone to gathering fur in their exposed adhesive if applied on top of the non-reappliable stock skates, and cause the bottom sensor to briefly stop detecting motion occasionally. Mediocre design overall, but I'm at least hoping it'll hold up fine now that I've oiled the mechanical switches and removed that loose piece it had rattling inside from the start. I like that the sensitivity switch is on the bottom, I guess.

August 16, 2026
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Reply from endgamegear

Hey Chaz,

Thank you for your feedback. A loose piece rattling around inside the mouse definitely isn't normal, and we'd always recommend contacting our support team if you notice something like that rather than opening the mouse yourself. We hope everything works smoothly from here, but please reach out to us if you need any further support.

Rated 5 out of 5 stars

EndgameGear: Fast, Honest, Customer-Focused

I'm pleased that EndgameGear offered me a full refund very quickly when I picked the wrong mouse design, and I offered thanks by quickly buying the right mouse design. Other companies would be less customer-friendly by retaining the funds as store-credit, but EndgameGear has the most rightful policy when there is an early negative-issue with an order. Even through I later found out that the mouse was discounted in another storefront, the fast response by EndgameGear makes me not regret the purchase. Many thanks!

July 29, 2026
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Reply from endgamegear

Hello E.M.,

We’re glad our support team was able to sort everything out quickly so you could get the mouse you actually wanted. Great to hear the quick response made for a positive experience, even after spotting a discount elsewhere. Hope you’re enjoying your new mouse!

Rated 5 out of 5 stars

Amazing mouse, pad, and keyboard! Literal Game Changers

Bought the OP1 8K V2 mouse in Dark Frost, EM-B mousepad, and KB65HE 8K keyboard. All three of them are incredible, and together they have taken my gaming to the next level! Massive step up from my wireless Logitech and Keychron. Very glad I switched to an optimized gaming setup, and extremely impressed with the quality of my Endgame Gear! Highly recommend

August 13, 2026
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Reply from endgamegear

Hi Robert,

Thanks for sharing this! That’s a pretty serious setup, so it’s great to hear the switch has made such a noticeable difference for you. Really appreciate you choosing Endgame Gear for the upgrade. Hope they serve you well!

Rated 5 out of 5 stars
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Reply from endgamegear

Hello Aaron,

Thanks for the review! Great to hear you're happy with the product and found the price right too. Hope you enjoy it!

Rated 5 out of 5 stars

A Very Good Mouse

Very clean, able to plug and play right out of the box. The software used to manage dpi along with other features, is very straightforward and doesn't feel like bloatware.

August 11, 2026
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Reply from endgamegear

Thanks for the positive review! We’re glad to hear you’re enjoying your OP1 8k V2 and had a smooth experience getting started.

Rated 5 out of 5 stars

I had Razer deathadder v3 wired mouse

I had Razer deathadder v3 wired mouse. Same polling rate, but I can definitely feel the difference. Much smoother, way more accurate and most of all, razer has the worst most fragile scroll button. This mouse is a very sturdy and durable scroll button. Definitely won't have the problem with scrolling too much while gaming. This accuracy is definitely built for gaming.

August 11, 2026
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Reply from endgamegear

Dear Customer,

Thanks for taking the time to share your thoughtful review! We appreciate hearing about your experience and are grateful for your support. We hope your new mouse serves you well for many matches to come!

Rated 5 out of 5 stars

love endgame

i own an endgame mouse and it’s the best mouse i’ve ever owned or will ever own. customer support was fantastic when i had an issue and helped me out as soon as they could. took a while because of how far they are but for as long as it should have taken realistically, it was shorter than even that.

July 25, 2026
Unprompted review
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Reply from endgamegear

Hi there!

“Best mouse you’ll ever own” is definitely something we like hearing. 😄 Thanks for sticking with us even with the wait!

Rated 3 out of 5 stars

Mouse is good missing accessories

Mouse is good, but I was missing the cable that comes with it. I already submitted a help request.

August 2, 2026
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Reply from endgamegear

Hi Tyla,

Thanks for sharing this, and glad to hear you’re happy with the mouse overall. Sorry the USB cable was missing from the package. We can see that your support request has since been resolved and a replacement cable has been sent your way. Hope you enjoy your new mouse!

Rated 5 out of 5 stars

Great customer service

After some months of use, my op1 8k that i bought on a used market started having the classic issue of rapid disconnects and reconnects. After talking with staff and sending video proof of the issue i was immediately asked for my shipping details - they are sending me a replacement cable! they never even asked for proof of purchase or stuff like that, just very professional and quick with replies, my next mouse will definetly be EGG!

A big thank you especially to Eli and Rohit!

July 7, 2026
Unprompted review
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Reply from endgamegear

Thank you so much for taking the time to share your experience and for your kind words!


We're sorry to hear that your OP1 8K developed the disconnect/reconnect issue, but we're glad our team was able to help resolve it quickly and smoothly. Providing fast, straightforward support is something we strive for, so it's wonderful to hear that Eli and Rohit were able to make the process easy for you.


We'll be sure to pass your feedback along to them—they'll be delighted to hear it!


Thank you again for your trust and support. Hearing that your next mouse will be an Endgame Gear product means a lot to us.

Enjoy your gaming, and don't hesitate to reach out if you ever need anything in the future!


Team Endgame Gear Support

Rated 5 out of 5 stars

Absolutely Amazing Customer Service

June 24, 2026
Unprompted review
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Reply from endgamegear

Hey Jay,

Thank you so much for your kind words! 🙌

We’re thrilled to hear that you had such a positive experience with our customer service. Providing fast, helpful, and friendly support is something we truly care about, so it means a lot to know we met your expectations.

If you ever need anything else or have further feedback, don’t hesitate to reach out—we’re always here to help.

Thanks again for your support and for being part of the Endgame Gear community!

Best regards, 
Team Endgame Gear

Rated 3 out of 5 stars

would highly not recommend

would highly not recommend
purchased the mouse back in december, and it was a great mouse, but it began randomly disconnecting every time i touched it around april/may time. I contacted them, and I was told a replacement cable would be sent, and received it about a month later. Later realised the skates are not included and I have to purchase myself for an extra 30 pounds, and no tools to do the fix myself came. If you want a mouse that will function longer than a few months and a customer service that actually helps instead of sending you something you can't do anything with, would highly recommend avoiding this place and going somewhere else
EDIT: was contacted shortly after, and sent a replacement mouse, so very impressed with the speed of the reply

June 16, 2026
Unprompted review
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Reply from endgamegear

Hey Chris,

It's disappointing to hear that what should have been a straightforward repair ended up causing further inconvenience, especially after the time it took to receive the replacement cable.

Our mice are supplied with an additional set of skates in the box, which is why replacement skates are not typically included with cable shipments. However, your feedback is fair, and we can appreciate that this may not always be sufficient depending on the circumstances.

Most importantly, we never want a customer to feel that we've left them without a workable solution. We'd welcome the opportunity to review your case again and see what we can do to make things right. If you're willing, please reply to your existing support ticket or contact our support team with your case details.

While we're sorry that your experience fell short of expectations, we appreciate the opportunity to learn from feedback like yours and improve our support processes moving forward.

Rated 5 out of 5 stars

Its understandable that replies is o.ly…

Its understandable that replies is o.ly during weekdays, im glad the customer service still cares how i handle my mouse

June 1, 2026
Unprompted review
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Reply from endgamegear

Hi Unmei,

It's great to know you felt taken care of, and we're happy you had a positive experience with our support. While our team is available on weekdays, we'll always do our best to assist whenever you reach out. Enjoy your mouse, and I hope it serves you well!

Rated 5 out of 5 stars

Amazing support.

I had purchased a mouse last year now, the model was the OP1 8k v2 it worked flawlessly until about a week ago. The mouse cable had malfunctioned. I emailed them on a Friday and come Monday (there working days) I had a reply promptly early that morning. They sent me a a new cable free of charge and it has already arrived. I want to say a big thank you to the team that helped me namely Eli and Rohit for the best support I've ever had from any company. I will definitely be ordering from here more often. Product it outstanding quality and works for every use case I've needed.

May 30, 2026
Unprompted review
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Reply from endgamegear

Hi Bailey! Reading feedback like this makes our day. We're happy to hear the OP1 8K V2 has been serving you well, and that Eli and Rohit could get a replacement cable on its way without any hassle. We'll make sure your message reaches them. We hope to see you again soon. 🙂

Rated 5 out of 5 stars

The company responded to my issue…

The company responded to my issue immediately and sent me a replacement without any troubles. One of the easiest RMA processes I've ever experienced.

May 7, 2026
Unprompted review
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Reply from endgamegear

Hello Derrick! Thank you for your feedback. We're glad we could resolve the issue quickly and make the replacement process as smooth as possible. We know RMA requests are never ideal, so we especially appreciate your patience throughout the process. Thanks again for your support.

Rated 5 out of 5 stars

awesome mouse

great size and weight at a perfect price point

May 13, 2026
Unprompted review
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Reply from endgamegear

Thank you very much for your positive feedback! We’re glad to hear the mouse is a great fit for you.

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