I've been going to this gym for the past year and a half. All the staff members are lovely, they are always happy to help and provide great gym advice. The equipment is decent and they recently added... See more
Location
Switch locationHarpur Centre, Basement Unit, MK40 1TS Bedford, GB
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JAN Hi it’s very good gym,all of main dumbbells are available from 2kg to 50 kg.it’s convience for me this is enough✌️.Very friendly staff and helpful.All facilities are tide and clean well done.Only... See more
I've been attending the classes in the morning and I'm very impressed. The service is always so pleasant—I feel welcomed every time I come in. The trainers are the absolute best! They're not only incr... See more
Company replied
This gym lets under aged children sign up to join their gym, and don’t tell them it’s a 12 contract, also if you pay for a personal Trainer and cancel 2 weeks that’s your fault and you can not resch... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Harpur Centre, Basement Unit, MK40 1TS, Bedford, United Kingdom
3.5
Average
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Charged me double!
When I decided to quit at energie fitness, so member of energie fitness didnt give me notice before I quit, so how frustrated and stress I am, because of reasons they charged double without any reason they won't let me quit when i have a job for full time! They are not nice and uncomfortable!scammed! I highly recommend to do not join at energie fitness and I had bad experiences at energie fitness! I would never go there anymore!!
April 11, 2022
Unprompted review
Reply from Energie Fitness - Bedford
Hey Mujakkir,
I hope you're well.
We an only apologise for the frustration caused by our cancellation process. It seems the double charge you're referring to is in relation to our 30 day cancellation policy which is stated in our Member T&C's here: https://www.energiefitness.com/content/dam/energie-fitness/consumer/faq/Membership_Terms_and_Conditions.pdf . However, if you feel this is not the case please contact your former énergie Fitness gym and they will be able to go through your account payments with you.
Thank you for taking the time to leave a review, we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Staff are welcoming...its a friendly…
Staff are welcoming...its a friendly atmosphere very inviting and welcoming from the start....the gyms amazingly clean and has everything you could ask for giving the size and location..definitely be coming back see you on Wednesday for my shift Thanks 😊
March 20, 2022
Pocket friendly, superior quality and wonderful vibes
I love thy gym moment I enter. The team and vibes with cleanliness is just amazing. Extremely friendly staff and supportive too. Highly recommended. Machines are wooowwwwwww...
March 18, 2022
Very clean and great value
Very clean, modern and great value for money. I found the other members and staff to be very friendly and I was made to feel welcomed. I would definitely recommend.
February 11, 2022
Unprompted review
5 stars great gym and clean
January 7, 2022
The Gym
The gym is very clean and have friendly staff. It’s very spacious and the equipment is good.
December 24, 2021
Reply from Energie Fitness - Bedford
Hi Maksood,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Better options in Bedford than this gym
Small gym with mixed changing rooms which is a bit weird. Decent enough range of equipment and while it doesn’t get busy it’s good - can see it being a problem when it does though. It is a clean gym and everything seems to be new including showers.
The staff though, honestly so miserable, unfriendly and just stern faced. You’d think a new gym with barely any members and so much competition would focus on customer service but nope. Only going while it’s convenient, next few weeks leaving for a new gym.
Would I recommend? Not really, staff are too boring and have no personality. Honestly not worth it if you’re a regular gym goer.
December 24, 2021
Reply from Energie Fitness - Bedford
Hey Danni,
I am very sorry to hear you are unsatisfied with the customer service you are receiving. We want every gym in our network to create a welcoming and motivating environment for our members and it seems we have let you down on this occasion and we sincerely apologise.
On the other hand I am glad to hear that you are satisfied the facilities being provided to you, we want to provide a fitness service which allows all members to achieve their goals.
Thank you for taking the time to leave a review, we really appreciate it.
Best Wishes,
Dan
énergie Fitness Central Team
Friendly & welcoming staff
Friendly & welcoming staff
Really good equipment
Good choice of membership plans
December 17, 2021
I don't like common changing room with…
I don't like common changing room with men's.And there is no equipment for abs workout.
December 12, 2021
Reply from Energie Fitness - Bedford
Hi Laura,
We're very sorry to hear you are not completely satisfied with your experience with us just yet. Please feel free to ask a member of staff any questions or queries you may have and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Friendly and welcoming staff
Friendly and welcoming staff
I enjoy my time at the gym 😄
November 19, 2021
Reply from Energie Fitness - Bedford
Hey Anajali,
Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.
Thanks for leaving a review, it's really important to us to hear feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Well equipped gym with friendly and…
Well equipped gym with friendly and helpful staff!
November 5, 2021
Very nice gym
Very nice gym, all staff are really helpful. It's a nice environment compared to the usual big gyms which are packed with people. Personal training with Lee is great, very informative and supportive of all your needs and goals. Definitely recommend.
October 15, 2021
The staff is great so is the gym
The staff is great so is the gym, amazing equipments, so far is the best gym I have ever been to
October 15, 2021
Really happy with the service and equipment…
Had a tour, then a trial training session. Both easy to book, and the team are super responsive to emails!
I’ve now joined as a Wow member and am really happy with it. The equipment is top class, with a great selection of free weights, machines and cardio equipment. I cycle loads and énergie has some amazing training bikes, which link to Zwift (if you like that sort of thing).
Shower area is decent and comfortable with private shower / changing rooms.
Being in the town centre is also handy for parking (free for two hours) and if you want to grab a post gym snack.
Join, and you won’t regret it!
October 8, 2021
Good atmosphere to train and nice…
Good atmosphere to train and nice people to relate with.
September 24, 2021
Reply from Energie Fitness - Bedford
Hi Olayinka,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
the equipment is perfect
the equipment is perfect, the staff are very knowledgeable, approachable and friendly, however the internet connection for the machines needs to be better as i can never connect.
September 10, 2021
Reply from Energie Fitness - Bedford
Hi Charlotte,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Thanks to the team of Bedford branch of…
Thanks to the team of Bedford branch of energie fitness.
I enjoy all my time in the gym.
August 27, 2021
Reply from Energie Fitness - Bedford
Hi Cherrine,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
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