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Energie Fitness - Bethnal Green Reviews 

168
TrustScore 2.5 out of 5

2.5

Pill Box, 115 Coventry Road, E2 6JB London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more

Rated 5 out of 5 stars

I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more

Rated 5 out of 5 stars

Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more

Rated 5 out of 5 stars

I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom

2.5

Poor

TrustScore 2.5 out of 5

168 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(168)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym

Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoying it !

December 7, 2022
Rated 5 out of 5 stars

Mark

Gym nice manager and assistant manager jade very helpful and care about there members . Changing room clean only downside is the lockers are only in the changing room

November 25, 2022
Rated 4 out of 5 stars

This is a great gym to go to!!

This is a great gym to go to at any time of the day. It has all of the necessary equipment that you would expect at any gym.

August 19, 2022
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hi there!

Thank you so much for your positive feedback, we love to hear that our members are having great experiences with énergie Fitness!

We hope to see you back with us soon!

Thanks,
énergie Fitness Central Team

Rated 5 out of 5 stars

This is a great gym

This is a great gym: always impeccable and with a good array of machines and equipment. What I like the most is how friendly and supportive everyone is. I highly recommend it!

August 8, 2022
Rated 4 out of 5 stars

Great gym

Great gym. Please teach and enforce people to put their weights away after use. Such as not leaving bars and machines loaded for others to remove.

July 15, 2022
Rated 1 out of 5 stars

Terribile ! Avoid this gym!

Joined gym paid for a year. Soon after realised that I had not yet recovered from car accident injuries year prior. Requested refund and gym asked for proof. I provided court papers but gym manager was not satisfied and insisted that I provide doctor's note that I have not yet recovered from injuries. After weeks of communication, I provided doctor's note only for gym manager to say we do not issue refund.
A close friend was accused of being aggressive and now he and his wife feel unwelcome at the gym and so none of them uses the gym even though they both paid for a year. Friend and I follow up with gym manager multiple times to resolve and withdraw allegation of friend being aggressive but they did nothing whatsoever. What a shame, as soon as you pay your membership you are treated as animal at this gym!

June 1, 2022
Unprompted review
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hi Shewan,

I hope you're well.

We are sorry to hear that you have been frustrated with our membership policies and some of the service you have received. We want our staff members to deliver the stellar customer service they are trained to provide but it seems we have let you down on this occasion and for that we want to apologise. However with regards to refunds, as stated in our Membership T & C's 'Membership Fees and Administration Fees are not refundable by the Club under any
circumstances.'. We sincerely hope a solution to your issue can be found in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym. Nice atmosphere and not too busy so you cant get on machines/equipment etc. Staff are friendly but no overbearing. Great value.

May 20, 2022
Rated 5 out of 5 stars

Énergie fitness Bethnal Green is by far…

Énergie fitness Bethnal Green is by far the cleanest gym I’ve have been to, there is plenty of space and is well organised. There’s a good selection of machines to target any muscle group you are training. You always get a warm welcome upon entering and The personal trainers are always polite and helpful. I can’t fault this gym.

April 29, 2022
Rated 5 out of 5 stars

Love this gym

Love this gym! Great variety of equipment, very experienced and helpful staff, kept
clean and an all round friendly atmosphere.

April 29, 2022

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