I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more
Location
Switch locationPill Box, 115 Coventry Road, E2 6JB London, GB
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See what reviewers are saying
I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more
Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more
I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom
2.5
Poor
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Barbara is a lovely trainer
Barbara is a lovely trainer, she was very helpful on my first day. Thank you x
November 26, 2021
Unprompted review
Needs a change URGENTLY
Timing of gym closure is disappointing as it closes far too early at 10.30pm!
Entering the gym is such a struggle sometimes I’m having to wait 10 mins to enter as they don’t have an easy access as you need to call the gym to enter?
Gym equipment have not been changed as they are very old and should be refurbished.
Music in gym is poor and not a gym vibe atmosphere.
AC in the gym is never on when needed as it seems like they keep it off to save money
NEED TO GO BACK TO 24 HOURS and NEED OUR EQUIPMENTS BACK. Get rid of little classes especially if it’s only 3-5 people. Classes abover 10 people is fine but to waste a whole side of gym for 3 people? Like come on seriously!? I pay to do a session in the gym and I’m having to be told that I am not allowed to enter a certain area just so a few ‘PT’s’ can earn some extra cash? the gym is small as it is.
Staff is great help and Barbara, amelio and the young white girl should get promoted.
November 25, 2021
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey MT
We are very sad to hear you aren't satisfied with the facilities your gym is currently offering at the moment. Please understand that the pandemic greatly affected the gyms within our network and this meant some of them had to stop being open 24 hours. We do hope this can change in the near future so please bear with us. With regards to the equipment provided, please speak to a member of staff about this as they are always open to suggestions on how to improve the gym. With regards to entering the gym, we are aware of the issues some of the clubs are having and we hope to have this fixed very soon.
I am however glad to hear that the staff are delivering the high-quality customer service that we aim for at énergie Fitness, they love to hear positive feedback. Thank you for taking the time to leave this review, it is greatly appreciated.
Best Wishes
Dan
énergie Fitness Central Team
Hate this gym now, not the same as 2018.
Hate this gym now, loved it when it was 24 hours, now they get everyone out by 10:20.. not even 10:30.
Music is ridiculous. Literally just the radio with the same songs playing for the past 9 months.. rubbish classic Britney Spears music!
Doors don’t even open with the fobs, have to wait 5-10 minutes for someone to come see us standing there for a wait.
NEED TO GO BACK TO 24 HOURS and NEED OUR EQUIPMENTS BACK. Get rid of little classes especially if it’s only 3-5 people. Classes abover 10 people is fine but to waste a whole side of gym for 3 people? Like come on seriously!?
November 25, 2021
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi MD
Unfortunately due to the pandemic some of our gyms are not able to be open 24 hours and we understand your frustration and do apologise. With regards to the music, please speak to a member of staff about this and they will be happy to help. We do understand there is an IT issue when entering the gym and we are working hard to get this fixed ASAP. Thank you for leaving this review, we are trying to improve.
Best Wishes
Dan
énergie Fitness Central Team
Accessible, Friendly and Approachable crew
Friendly and approachable crew, Mazey in particular was extremely helpful and helped me use the equipment correctly. Plenty of equipment available for use almost all the time, and friendly atmosphere. Would definitely recommend to anyone considering joining.
November 25, 2021
Unprompted review
My five stars only goes to herkales and…
My five stars only goes to herkales and Barbara, more than anything else! They are sweet, helpful and polite and I can always rely on them! Give them a pay rise
G.
November 25, 2021
Unprompted review
Very friendly staff!
Very friendly staff!! Nice clean space. Feels like a big family here, genuinely.
Heracles in particular has been a great sport!
November 24, 2021
Unprompted review
Really kind staff and great work…
Really kind staff and great work environment
November 24, 2021
Unprompted review
This is a lovely and welcoming gym
This is a lovely and welcoming gym. Big up Heracles
November 24, 2021
Unprompted review
High raccomandate!
I really enjoy the time that I spend in this gym, specially in the morning which is very calm.
All the trainers are very friendly and helpful.
November 24, 2021
Unprompted review
Very helpful and nice staff
Very helpful and nice staff. Pretty quiet in the mornings which is good. New equipment and weekly challenges to keep you motivated.
November 24, 2021
Unprompted review
🏋🏼♂️
The staff is super friendly and they make you feel super comfortable, always great service and ready to help.
Barbara and Hercules (Herakles) are the spirit of the gym always there for a laugh and to give good advise and tips for a good workout 🏋🏼♂️
November 22, 2021
Unprompted review
Excellent staff and facilities and a…
Excellent staff and facilities and a very welcoming environment
November 22, 2021
Unprompted review
Gem of a gym
Clean. Has everything you need for a total body workout and the staff are friendly and helpful. Good job
November 20, 2021
Good value for what it is
November 13, 2021
Reply from Energie Fitness - Bethnal Green
Hi Andrew,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Barbra one of my favorite workers on…
Barbra one of my favorite workers on the site always helpful and very cheerful
November 10, 2021
Unprompted review
Female cleaner allowed into the mens…
Female cleaner allowed into the mens changing rooms whilst it’s still being used. I assume a male cleaner would be allowed into the womens changing rooms too in that case.
Obviously facilities need to be cleaned, but should be when the gym is closed. Or at least the changing rooms should be closed.
November 4, 2021
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Gymgoer
I am sorry to hear about your unhappiness with the cleaning services within your club. Unfortunately the toilets do have to be cleaned for hygienic purposes so even if there are only female staff members available, it is not ideal but the toilets will have be cleaned by them. If you wish to raise your issue with a member of staff they would be happy to address your concerns.
Thanks for taking the time to leave a review, we're always trying to improve our service.
Have a great day,
Dan
20/10/2021 night time that member off…
20/10/2021 night time that member off staff is very rude before 10.20 she’s saying hurry up close . And that way she talking to public we don’t like it I don’t expect those kind of attitude I’m paying for gym I’m not getting free gym I want to leave the gym the reason the lady she upset maybe she work full day that’s why if you don’t like the your job go home and enjoy your self no one forced you to work plenty staff looking for job
October 22, 2021
Reply from Energie Fitness - Bethnal Green
Hi Muhammad
I am sorry to hear you had an negative experience with one of our members of staff. This is not displaying the high level of customer service we aim for, we try to create a warm and welcoming environment in all our gyms and it seems we have dropped the ball on this occasion.
Thank you for taking the time to leave your thoughts, it really does help us to improve our service.
Best Wishes
Dan
Great gym And lovely staff
Great gym And lovely staff, maybe more classes And little dumbells would be great, as well as exercise rope
October 15, 2021
Reply from Energie Fitness - Bethnal Green
Hey Berenice,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
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