I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more
Location
Switch locationPill Box, 115 Coventry Road, E2 6JB London, GB
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See what reviewers are saying
I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more
Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more
I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom
2.5
Poor
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m happy since I joined to the gym
I’m happy since I joined to the gym. Fantastic the staff are very helpful as well as give you good training sessions.
October 1, 2021
Super !
Absolutely amazing team ! Gym is super clean and following all the cleaning procedures
Highly recommended
July 30, 2021
Reply from Energie Fitness - Bethnal Green
Hi Serena,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Bethnal Green
Hi Vivelinda,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
The best price/quality gym
Lovely and friendly staff, spacious rooms, diverse machines. Nothing to complain about, especially for the price-quality value.
Great experience, highly recommended.
July 9, 2021
Reply from Energie Fitness - Bethnal Green
Hi Giorgia,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Bethnal Green
Hi Chenqi,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Excellent
Excellent. 👌🏾👌🏾 Nice gym good vibe. Excellent facilities. Perfect. Staff are very welcome. Good
June 18, 2021
Reply from Energie Fitness - Bethnal Green
Hi there,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Excellent gym!!
Excellent gym, excellent equipment and amazing staff. I must say that at first I was a bit nervous as I am used to spending over £50 per month for my gym membership, however at £23 per month this gym is way better than the other so called elite gyms.
The facilities are always fresh and clean, the shower rooms are individual cubicle which I love. Also the cleaning they have in place for covid is top level.
June 18, 2021
Reply from Energie Fitness - Bethnal Green
Hi Ishaq,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Bethnal Green
Hi Abz,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
They don't verify email addresses
One of their customers, incorrectly provided my email address for membership. I now get emails from them. I contacted them to let them. So quite a simply thing to resolve - and they can't do anything. So absurd data protection reason. So I am not customer, I've told them there member has incorrectly provided the wrong email address and they are still emailing me. So here were are, with a completely avoidable 1 star review.
May 30, 2021
Reply from Energie Fitness - Bethnal Green
Hi Mo
I hope you are well. We completely understand your frustration with regards to receiving énergie communications. However, due to certain data protection/GDPR laws it can often make it hard to do simple things. If you contact us at communications@energiecentral.com and outline some details for us we should be able to remove you from our mailing list. Hope this helps.
Best Wishes
Dan
Reply from Energie Fitness - Bethnal Green
Hi Naeem,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Lovely and helpful staff
Lovely and helpful staff, friendly environment, plenty of equipment and the gym is clean and hygienic.
May 21, 2021
Reply from Energie Fitness - Bethnal Green
Hi Alex,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
The gym is so clean and proper
The gym is so clean and proper, the stuff are so friendly and nice. The energy is always good there between people. I think these are the most important things to me. So I made the right decision by joining Energy Fitness.
May 16, 2021
Reply from Energie Fitness - Bethnal Green
Hey Fahad,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Super friendly staff and the gym is…
Super friendly staff and the gym is well equipped.
Fair price
May 14, 2021
Reply from Energie Fitness - Bethnal Green
Hi Salvatore,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Massive gym and most importantly Very …
Massive gym and most importantly Very friendly staff
May 7, 2021
Reply from Energie Fitness - Bethnal Green
Hey Giorgi,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Packed Gym
Need to be more strict on numbers, Sunday was very busy and I had to leave upon arrival
Customers must respect the hour time slot and don’t gather
It didn’t seem safe to me,
We need all to be careful and responsible
The gym is clean, well equipped and the staff are always welcoming and nice.
Be Safe
May 7, 2021
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I was so pleasantly surprised with this…
I was so pleasantly surprised with this gym! It is kept tidy and clean. And it's small but spacious. There are great vibes and I can honestly say that any staff interaction I've had has been great, everybody is incredibly nice and makes you feel welcome. My personal trainer, Herakles, is also playing a major part in helping me reach my goals, allowing me to have an amazing gym experience. Highly recommend!
May 3, 2021
Reply from Energie Fitness - Bethnal Green
Hey Silvia,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Very high quality equipment and…
Very high quality equipment and friendly staff. Although many equipments are provided, It would be nice to have a wider range of equipment
April 30, 2021
Reply from Energie Fitness - Bethnal Green
Hi Muhibullah,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Really nice and helpful staff
Really nice and helpful staff! It's always clean and they follow the health and safety measures to keep all of us safe.
April 23, 2021
Reply from Energie Fitness - Bethnal Green
Hey Lucia,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
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