I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more
Location
Switch locationPill Box, 115 Coventry Road, E2 6JB London, GB
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See what reviewers are saying
I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more
Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more
I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom
2.5
Poor
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Newbie :)
I have recently moved to the area so it’s been a huge relief finding a gym where I feel comfortable. Even though I have enjoyed only two weeks of familiarising myself with the gym (after lockdown 2.0 and before the tier 4 announcements), my visits have been refreshing. As soon as I joined, the staff have been welcoming and have also reached out to me via phone and emails (which I’ll admit I have not gotten around to replying as of yet) and I find this incredibly useful for myself as I tend to be a little shy reaching out. The gym is always clean when I visit and it’s nice seeing friendly faces, from both the staff and other gym goers. The music is also on point :) I look forward to going to the gym more often once things start to get a little ‘normal’ and trying out the classes too!
December 30, 2020
Reply from Energie Fitness - Bethnal Green
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
The best gym so far
I’ve been using gyms almost 2 years in London. However, this is the best gym I have ever been so far. The staffs are extremely friendly, they helped me to feel at home from the first time I stepped in. I love their safety procedures especially in the current situation, I was so surprised and so happy we have to book our visit, it helps a lot to keep limited number of people to train at once time, and also you can find cleaning products everywhere.
There are also every accessories and machines what you need. It’s simply superb. I’m so happy I found this wonderful place!! I’m very happy I can training again happily and safely!!
December 18, 2020
Reply from Energie Fitness - Bethnal Green
Hi Eva,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Good gym, just needs staff to be more proactive
I was an inaugural member of this gym back in 2016 and due to circumstances became inactive and I am back as a member once more.
The gym is really good, equipment seems to be in general good working order, the staff are friendly, there seems to be little waiting time for equipment and fellow members seem to be mature and not your typical loud adolescents.
The only downside in my opinion seems to be the lack of social distancing and hygiene enforcement. I think it would be a good idea for staff to enforce this considering they posters warning members to adhere to social distancing and cleaning of equipment.
The other notable and minor issue I have is that the gym communal playlist seems to include music which contains offensive and racist language. In this particular time when the world is attempting to bring more equality as demonstrated by world events, I don’t think it is appropriate for gym members to be forced to hear music with the N word in the lyrics.
December 18, 2020
Reply from Energie Fitness - Bethnal Green
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Very good gym staff are friendly
Very good gym staff are friendly. All machines available and all round good environment
October 30, 2020
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Great gym which makes an effort to…
Great gym which makes an effort to connect with their clients!
October 30, 2020
Reply from Energie Fitness - Bethnal Green
Hi Jonathan,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Great all around
October 30, 2020
Reply from Energie Fitness - Bethnal Green
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Even due to social distancing Énergie…
Even due to social distancing Énergie Fitness has managed to create honestly an amazing space for one’s workout. Visiting the gym on regular basis, different times of the day, still managed to find the gym spot clean!
October 30, 2020
Reply from Energie Fitness - Bethnal Green
Hi Adam,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
One of the WORST Customer Service I…
One of the WORST Customer Service I have experienced (except for 1 staff member named Pepe) in a long time.Staff at management level are helpless when you need them most, as a customer, and that's very rare.
October 23, 2020
Reply from Energie Fitness - Bethnal Green
Hi there,
We at énergie Fitness are very sad to hear you are unhappy with the level of customer service you have received at your gym. We aim for all staff members to deliver a service which motivates and helps our valued members reach their goals.
Thank you for taking the time to leave a review, we really do appreciate it.
Best wishes,
énergie Fitness Central Team
Amazing fitneness experience!
Really helpful and enthusiastic staff , especially the reception staff, always so welcoming! Makes you feel like you belong there!
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I really enjoy this gym
I really enjoy this gym, the staff are friendly, true equipment is always being cleaned, there is a variety of equipment and machine to use.
My only issue is that during peak time there is too many people and the gym should think about limiting this number as the virus spread is increasing.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Jenny,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
good size gym weights up to 50kg can…
good size gym weights up to 50kg can get crowded during pm hours
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Abdi,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Friendly Staff
Friendly Staff, Good equipment, I lost 4kg in 1 month here. Unfortunately i had to travel back to my Base, i will again visit when i come back in December.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
The Bethnal Green branch is the best
The Bethnal Green branch is the best, customer service is on point, so friendly and helpful everytime.. A great environment to workout in and such class!
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Daniel,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Lovely place to workout
Lovely place to workout, lovely stuff and professional equipment! 5 star
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Giuseppe,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, not too packed, good enquiment, machines are good and well maintained, very relaxed atmosphere, hygienic. Only complaint is the flush in the men's loo doesn't always work and there's no cold water tap in the men's bathroom, so if you've had a hard work out and want to splash your face with cold water, you can't. Only hot water is available. Apart from that it's excellent.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Excellent service
It's a very nice place to go to Gym, nd I'm enjoying my session when at the gym
October 2, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Mohammed,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
The only downside I see to the Gym is…
The only downside I see to the Gym is dictated for the COVID-19 but I would like that the slot could be 2 hours rather than 1 hour.
Thanks.
September 30, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
énergie Fitness
Very good Gym compare Better and some others I've been to.
They always keep the gym nice and clean.
September 26, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Super cool and great staff
September 25, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Fabrizio,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Great value for money and plenty of…
Great value for money and plenty of equipment.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
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