Banner for Energie Fitness - Bridgend

Energie Fitness - Bridgend Reviews 

250
TrustScore 4.5 out of 5

4.6

Unit 21, Bridgend Shopping Centre, CF31 1DD Cardiff, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have been injured for several months but have recently resumed using the gym. I very much enjoy it here and the staff are very friendly and welcoming. If I could offer a word of constructive critici... See more

Rated 5 out of 5 stars

A great gym and extremely helpful and professional staff. Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with... See more

Company replied

Rated 5 out of 5 stars

I love attending Energie Fitness Bridgend. They have a great selection of equipment, a great gym community and fabulous classes run by Callie and the rest of the team. It’s always clean and welcoming... See more

Rated 5 out of 5 stars

Energie fitness Bridgend is amazing!! Great atmosphere and has everything from weights to cardio machines and punch bags. Staff are brilliant: Callie, Tyler and Ethan are very knowledgeable... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 21, Bridgend Shopping Centre, CF31 1DD, Cardiff, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(250)

591 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gym that cares

I had Ben as my induction to the gym and he was very friendly and very committed person who helped me to gain confidence in and even outside of the gym. He is very complimentary of your progress and gives you a rough guide on exercises and advice on stretching the body.

I have not yet done any of the classes but I need to get used to it first.

I would highly recommend Energie fitness to anyone.

April 13, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Matthew. Thank you so much for your brilliant detailed review. It means a lot to us all, and I've passed your review on to Ben! Wendy (Club Owner)

Rated 5 out of 5 stars

Amenable and helpful manager

A fantastic gym with 24 hour access, in a great location, with all the equipment you could need. On the few occasions I visited, there was always equipment available, and I never had to wait to use anything.

Unfortunately due to the cost of living crisis I could no longer afford the two subscriptions I was paying for, and the manager (Wendy) was more than helpful in coming to an agreement with us to terminate our contracts early.

I would recommend any looking for a gym to try Energie Fitness first.

April 13, 2023
Unprompted review
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Thank you so much for your review. I'm glad we were able to help. Wendy (Club Owner)

Rated 4 out of 5 stars

Gym is quality one thing I’d say is the…

Gym is quality, equipment is up to date and very modern one thing I’d say is the changing rooms, too small and needs an extraction fan in there for after showers

March 30, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Callum. Thank you for your review, I'm glad you're enjoying the gym. It's always good to have member feedback, and we're working on upgrading the extraction system. Wendy (Club Owner)

Rated 5 out of 5 stars

Thomas boys new gym

I have just joined the gym after my old one closed down.I have joined with my son and really impressed with the types of equipment and excellent surroundings and a relaxed atmosphere for training and very helpful staff

March 24, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi. Thank you so much for your lovely review. It means a lot to all of us, and we're so happy you're both enjoying. Wendy Club Owner

Rated 4 out of 5 stars

My experience has been a fairly good…

My experience has been a fairly good one apart from people staying to long on machines whist on their mobile phones which results in me not getting to use the equipment I want.

March 3, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Mark
Thanks for taking the time to leave your great review and feedback. I also appreciate your feedback on (class/equipment/workout/trainer). We are always looking to improve and we rely on valuable feedback to make your énergie Fitness experience better. Please do reach out with any further comments.
Wendy Club Owner

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, good equipment and great classes

February 3, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Jenny
Thanks so much for taking the time to leave your great review and feedback. I'll be sure to share with the team. Comments like yours really so much. Wendy (Club Owner)

Rated 5 out of 5 stars

Energie fitness

Been a member for a while now enjoying the gym all the equipment and all the staff are really helpful and friendly . Been training for years now and I've never been to a gym where the staff are so welcoming and very knowledgeable 10/10 great gym

January 16, 2023
Unprompted review
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Scott. Thanks so much for taking the time to leave this great review. It really means a lot to us all. See you in club soon! Wendy (Club Owner/Manager)

Rated 5 out of 5 stars

Amazing

Such nice people not judge mental and are willing to help just a great a atmosphere

January 11, 2023
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Kira. Thanks so much for your lovely review. We love our club too! Wendy (Club Owner?Manager)

Rated 5 out of 5 stars

Would definitely recommend

Very clean premises, staff are so knowledgeable in regards to all aspects of fitness.
I especially like the classes and the fact that staff push you to your limits so as to get the best results for you.
Would definitely recommend this gym.

December 16, 2022
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Sarah. Thank you so much for taking the time to write this brilliant review! It's great to know we are delivering on our promise to our members, and I will pass your comments on. I agree, our classes are great, but then we do have the very best members and instructors! See you in club soon. Wendy (Club Owner)

Rated 5 out of 5 stars

Very friendly and a welcoming…

Very friendly and a welcoming atmosphere this is the first time I have set foot in a gym

October 31, 2022
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Anne-Marie
Thanks so much for your lovely review, it means so much to us all. See you in club soon. And, you're doing absolutely brilliantly! Wendy (Club Owner)

Rated 3 out of 5 stars

Good gym but membership is a nightmare

In terms of the gym the staff are lovely and it’s got all the gym equipment and more you could ask for but when it comes to the membership itself it’s a 12 month rolling contract which also auto renews even if you state that you do not which for it to renew before it ends. The cancellation process is a nightmare you have to exchange many emails and even then you do not get to the bottom of the cancellation process. Defiantly something to be mindful of before signing up.

November 29, 2022
Unprompted review
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Matt
I'm sorry you found the cancelation process stressful. If you'd like to get in touch I can explain why it took longer in your case. Wendy (Club Owner)

Rated 5 out of 5 stars
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Shaun
Thanks so much for taking the time to leave this great review. It's great to know that our hard work is appreciated! And I will pass your comments to the Team! Wendy (Club Owner)

Rated 5 out of 5 stars

Very happy

Very happy, iv never been one to be a gym regular, but since joining this gym I have really enjoyed going, and there is great equipment

July 22, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look