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Energie Fitness - Bridgend Reviews 

250
TrustScore 4.5 out of 5

4.6

Unit 21, Bridgend Shopping Centre, CF31 1DD Cardiff, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I have been injured for several months but have recently resumed using the gym. I very much enjoy it here and the staff are very friendly and welcoming. If I could offer a word of constructive critici... See more

Company replied

Rated 5 out of 5 stars

A great gym and extremely helpful and professional staff. Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with... See more

Company replied

Rated 5 out of 5 stars

I love attending Energie Fitness Bridgend. They have a great selection of equipment, a great gym community and fabulous classes run by Callie and the rest of the team. It’s always clean and welcoming... See more

Rated 5 out of 5 stars

Energie fitness Bridgend is amazing!! Great atmosphere and has everything from weights to cardio machines and punch bags. Staff are brilliant: Callie, Tyler and Ethan are very knowledgeable... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 21, Bridgend Shopping Centre, CF31 1DD, Cardiff, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

250 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(250)

592 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New to going to the gym!

For someone who is new to the gym and was very nervous attending on my own, this gym has such a calm atmosphere, the staff are available when you need support and I don’t feel nervous attending on my own. The app helps you to plan when you feel most comfortable attending by avoiding its busier times. For any first time gym users I would definitely recommend énergie fitness Bridgend! 😃

July 16, 2021
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Reply from Energie Fitness - Bridgend

Thanks Ceri for taking the time to write such a lovely review! Looking forward to seeing you in club soon. Wendy (Club Owner)

Rated 5 out of 5 stars

Great gym

Great gym
Very friendly staff and a exceptionally clean environment

July 2, 2021
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Reply from Energie Fitness - Bridgend

Hi Phillip. Thanks so much for your great review. Everyone works so hard to keep our gym clean, and I'm proud of our brilliant staff! Wendy (Club Owner)

Rated 5 out of 5 stars

Super friendly gym

After avoiding going to the gym for years I finally decided to do it and joined energie fitness in bridgend! The staff are super helpful and friendly and always ready to answer any questions and the gym itself is always so clean and well looked after! I look forward to continuing my fitness journey with energie!

June 25, 2021
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Reply from Energie Fitness - Bridgend

Hi Alan. Thanks so much for taking the time to write your brilliant review. Look forward to seeing you in club soon! Wendy (Club Owner)

Rated 5 out of 5 stars

Energie Fitness is clean welcoming and…

Energie Fitness is clean welcoming and is an amazing place to train nobody judges your level of fitness capabilities and you always have staff on hand should you need any help.

June 18, 2021
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Reply from Energie Fitness - Bridgend

Hi Nathan. Thanks so much for your kind words – you’ve made our day! Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience. See you in club soon! Wendy (Club Owner)

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. I don't feel uncomfortable at all. Everybody just does their own thing. There are people of all ages and sizes there which is really nice to see .

June 18, 2021
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Reply from Energie Fitness - Bridgend

Hi Delyth. Thanks so much for your lovely review. We are so happy you're enjoying training with us, and look forward to seeing you in club soon! Wendy (Club Owner)

Rated 5 out of 5 stars

Great Gym

Great team and well setup!

June 15, 2021
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Reply from Energie Fitness - Bridgend

Thank you so much for your great feedback! Wendy (Club Owner)

Rated 5 out of 5 stars

Confidence Builder

Airy, light and welcoming. The equipment is spaced apart so I feel safe working out in the gym. The PT's are friendly and helpful. I like the fact that there are options for membership. I have found booking a slot on the app easy to do, I'm 53 and technically challenged!
On joining the gym I asked if anyone specialised in coaching someone, following major surgery. I was referred, to a lovely young lady with whom I booked 5 training sessions.
She listened carefully to my personal story and has helped ease me back into the gym with the aim of improving my overall fitness.
Very professional and encouraging, pushing where necessary and explaining why rest between exercise is important.
I can highly recommend Energie Fitness Bridgend.

June 4, 2021
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Reply from Energie Fitness - Bridgend

Thank you so much for your lovely review, it really does mean so much to us. I'm proud we can support you on your fitness journey.
Wendy (Club Owner)

Rated 5 out of 5 stars

Friendly well equipped Gym with a good…

Friendly well equipped Gym with a good range of classes and a central location with the added bonuses of access to other Energie Gyms and extended opening hours

June 4, 2021
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Reply from Energie Fitness - Bridgend

Hi Mike. Thanks for taking the time to write such a lovely review. Glad you like our extended opening hours! Wendy (Club Owner)

Rated 4 out of 5 stars

Nice and clean

Nice and clean, plenty of sanitising spray, need to keep an eye on the paper towels.
A bicep machine would be good
Easy to get to, and with the number restrictions does make training and working out a lot easier and more comfortable

May 28, 2021
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Reply from Energie Fitness - Bridgend

Hi. Thanks for your kind words. See you in club soon! Wendy (Club Owner)

Rated 4 out of 5 stars

Great classes

Lovely gym, nice clean atmosphere and the classes are great. However it can be difficult to book the early morning spin classes. They could do with maybe having a 5.30am and a 6.30am class as these are popular times.

May 28, 2021
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Reply from Energie Fitness - Bridgend

Thanks for your great review Leah. Should get a bit easier to book on spin soon! Wendy (Club Owner)

Rated 5 out of 5 stars

Very welcoming staff who make everyone…

Very welcoming staff who make everyone comfortable who has anxieties over going to a gym. Nice and clean at all time. Great choices of exercise options if I had to pick one negative it would be the music but I love going to this gym.

May 25, 2021
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Reply from Energie Fitness - Bridgend

Hi Sam,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again! Wendy
(Club Owner)

Rated 5 out of 5 stars

Brilliant gym and such friendly staff

Brilliant gym and such friendly staff, it’s more like a community than a gym. Warm, welcome and comfortable environment

May 14, 2021
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Reply from Energie Fitness - Bridgend

Hi Kristian. Thanks for taking the time to post your review! Glad you're enjoying! See you in club soon. Wendy

Rated 5 out of 5 stars

Good basic gym with a good selection of…

Good basic gym with a good selection of equipment. Staff are always very friendly and helpful. The lay out of the equipment is good and it’s a safe place to train.

May 14, 2021
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Reply from Energie Fitness - Bridgend

Hi Mark. Thanks for taking the time to write this review. Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.

Rated 5 out of 5 stars
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Reply from Energie Fitness - Bridgend

Thanks Liz. Please to know you're enjoying our gym. I'll pass on your kind words to everyone. See you in club soon! Wendy

Rated 4 out of 5 stars

Good facilities

Good facilities
And a nice atmosphere
Downside no hack squat machine lol 😆
But we can't have everything
Abi is a star and I like the location
Thanks for everything
Kev

May 14, 2021
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Reply from Energie Fitness - Bridgend

Hi Kevin. Thanks for your review. I'll pass on your kind words to Abi! See you in club soon. Wendy

Rated 5 out of 5 stars

Thank you for all your hard work

Really appreciate all the support and hard work the staff from Ènergie are putting in to keep Zoom classes going! Can't wait to get back into the gym once it reopens!

March 15, 2021
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Reply from Energie Fitness - Bridgend

Hi. Thanks so much for your kind words. Lovely to know everyone's hard work is appreciated! Wendy

Rated 5 out of 5 stars

Friendly and Inclusive

Friendly inclusive gym with approachable staff and a good range of equipment and classes

December 24, 2020
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Reply from Energie Fitness - Bridgend

Hi L Jones,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Bridgend logo

Reply from Energie Fitness - Bridgend

Hi Chris,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

It is a excellent gym all round clean…

It is a excellent gym all round clean all machines all in good working order. The staff are amazing. And so clean and tidy. Opening hours great

December 11, 2020
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Reply from Energie Fitness - Bridgend

Hi Debbie,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

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