Banner for Energie Fitness - Brooklands

Energie Fitness - Brooklands Reviews 

227
TrustScore 2.5 out of 5

2.6

Brooklands Road, The Square, Brooklands, MK10 7NF Milton Keynes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Warmly welcomed by the staff at Energie, no newcomer awkwardness. Classes conducted by Candice are always fun, encouraging and energetic. Onboarding with Tom was stress free, gave ample challenge and... See more

Company replied

Rated 3 out of 5 stars

Brooklands branch is a poor gym with high charges. No music most of time. No drinking water(hard to get one from only working tap) No aircon working and neither fans help. Instead fixing equ... See more

Rated 4 out of 5 stars

Been coming here with my wife since Christmas and during that time we've noticed that on certain days no cleaning takes place. Last Friday there was no toilet paper anywhere to be found, and nobody to... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member at many gyms over the years but never felt a warm friendly environment like this one. Staff are so helpful and really go out of their way to make your experience a good one. I now... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Brooklands Road, The Square, Brooklands, MK10 7NF, Milton Keynes, United Kingdom

  • 01908 754569

2.6

Poor

TrustScore 2.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(227)

647 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab gym!

Joined the gym for the first time in ages and been made to feel very welcome, help always on hand, the classes are great. Covid measures all in place and numbers limited in the gym so feels very safe.
Well done for opening such a successful business at what is possibly the most horrendous time!

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi CLE,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

I'm really enjoying Energie Fitness in…

I'm really enjoying Energie Fitness in Brooklands. The staff are lovely and really friendly/helpful.

They've got lots of equipment and plenty of variety in weights for all abilities. Also a big fan of their covid safety, its so easy to use and everyone is very respectful of that

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will always strive to continue to deliver this amazing service to you and we hope to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good

Excellent staff

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi David,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent facilities

Excellent facilities, very knowledgeable and welcoming team. There is a good choice of classes, across various times and an easy to use booking system. The team are managing the current restrictions really well.
Gym, showers and toilets have to be the cleanest I have ever seen.
Well done Brooklands team - highly recommended.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Friendly gym

Friendly gym, just down the road and some good classes.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey Tulsi,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Super friendly helpful team.

Super friendly helpful team.. Safety measure in place excellent

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Emma,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

Rated 5 out of 5 stars

Nice place

Nice place, friendly and safe.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 4 out of 5 stars

A recently opened gym

A recently opened gym, new facilities, clean equipment and environment, quite a pleasure to work out in! I have been a regular for almost a month now.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Sharam,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I absolutely love this gym

I absolutely love this gym, it's always clean and kept in amazing condition. However, the best part of this gym is the Staff. Olga, Viv and their team are always friendly, welcoming and always on hand if you require any help, assistance or general guidance. They've also made a huge effort to get to know everyone and remember everyone's name. The atmosphere is awesome!
Congratulations to the whole team at Brooklands for the making the gym feel like home.
I am so happy that I changed gym's. Jay Harrison

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Jay,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Loving the new gym

Absolutely love the new gym, PTs are friendly and helpful, its clean, great atmosphere and just down the road for me too!!

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Vicky,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice place and tidy

Nice place and tidy. Good team 👏 and excellent quality service 👌 with all the members.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Otila,

I hope you're well.

We really appreciate you taking the time to leave us a review, your positive feedback is what drives us. We're so happy to hear that your enjoying your énergie Fitness experience and we hope to see you back at the gym soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good team 👏

Good team 👏 and good attitude with the members. The place is nice and tidy.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

A very good club

A very good club, very clean, very nice and helpful staff. There should be more places like this.
I love coming here and training.
I recommend everyone :)

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Fryto,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love everything about this gym its…

I love everything about this gym its perfect staff, equipments, locality just perfect.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Pooja,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great little gym very friendly and not…

Great little gym very friendly and not over subscribed good range of equipment good booking in system would recommend

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Mark,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym

Best gym, great staff.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

New Gym Vibes

Nice new gym that goes above and beyond to ensure its covid compliant and safe for members, there's enough equipment to ensure you can train every muscle group and its all laid out well so there's plenty of space. The staff and gym manager i've met have been great,really engage with members and help with advice if needed.
The only downsides for me are that currently workouts are restricted to 1hr booking slots,and if you want more time you need to go and ask which isnt bad but still, rather you didnt have to ask at all. Lastly, you can only go once a day..I used to train twice at my last gym, morning for a 30min cardio and after work for weights which would last 1hr. Now im having to weigh up which is more importanton the day and its not ideal and not something im enjoying.
On the whole though i give it 4 stars. Generally a good place to be.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Small and very compact- floor space at…

Small and very compact- floor space at a premium much worse when classes are on. Variety nit as good as other gyms for same cost. Reason for use is close to home, but may need to rethink ever it got busier after Covid. Staff are friendly and always polite.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Mike,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

The most relaxed gym I've ever…

The most relaxed gym I've ever been.Some gyms can feel intimidating. The staff are soo welcoming and friendly.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Louise,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

We love the gym!

Staff members are the literal best, from the first day me and my partner entered the facility to this day we are still very much loving our time here at Ènergie Fitness.

The gym is very clean, they follow all covid guidelines and will inform you of all the things you must follow to keep a safe and clean environment for every member to come in and train.

Also huge shout out to the staff for being so welcoming and friendly.

I normally don't bother writing reviews because I just can't be bothered but, even the owner of the gym is awesome so its the least I can do for them.

Thanks for looking after us whilst using the facility.

Anna & Dre

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Andrezo,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look