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Energie Fitness - Brooklands Reviews 

227
TrustScore 2.5 out of 5

2.6

Brooklands Road, The Square, Brooklands, MK10 7NF Milton Keynes, GB


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Rated 5 out of 5 stars

Warmly welcomed by the staff at Energie, no newcomer awkwardness. Classes conducted by Candice are always fun, encouraging and energetic. Onboarding with Tom was stress free, gave ample challenge and... See more

Company replied

Rated 3 out of 5 stars

Brooklands branch is a poor gym with high charges. No music most of time. No drinking water(hard to get one from only working tap) No aircon working and neither fans help. Instead fixing equ... See more

Rated 4 out of 5 stars

Been coming here with my wife since Christmas and during that time we've noticed that on certain days no cleaning takes place. Last Friday there was no toilet paper anywhere to be found, and nobody to... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member at many gyms over the years but never felt a warm friendly environment like this one. Staff are so helpful and really go out of their way to make your experience a good one. I now... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Brooklands Road, The Square, Brooklands, MK10 7NF, Milton Keynes, United Kingdom

  • 01908 754569

2.6

Poor

TrustScore 2.5 out of 5

227 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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2.6

All reviews

(227)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great equipment and classes

Great equipment and classes! Really lovely staff who are helpful and have helped me get over my fear of joining in!

November 7, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Ashley,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Nice local, clean friendly gym

The gym is clean and always cleaned. The staff are very friendly, professional, helpful and personalise the experience. The equipment is good though a little packed in. There are a few bits missing such as dipping machine, neck pads for the squat bar and the temperature is too high. The classes are too short and quite tightly packed in, so wouldn’t recommend if classes are your main objective. I would though recommend if you want a friendly, well equipped gym at a fair price.

November 7, 2020
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Reply from Energie Fitness - Brooklands

Hi Lee,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

The staff are fantastically positive

The staff are fantastically positive, encouraging and helpful. The gym has a wide range of facilities which allows flexibility within the range of exercises, even after covid considerations. The only reason it isn't 5 stars is due to the lack of a few niche machines such as an easily accessible platform for dips.

Edit: they added nich machines like an easily accessible platform for dips

November 6, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Mateen,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The most friendliest gym I have ever…

The most friendliest gym I have ever visited and great equipment highly recommend!..

November 6, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Lee,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Gym visits

Great place to work out

November 6, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Sam,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

The gym has always been spotless,staff…

The gym has always been spotless,staff are always welcoming and friendly,i give it 5 stars!

November 6, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Klainti,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey Alexandra,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

A great local gym

A great local gym with the latest equipment and the friendliest staff and members. I really nice experience to be a part of. The classes they offer are great too.

November 2, 2020
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Reply from Energie Fitness - Brooklands

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Extremely pleased I joined!

Extremely pleased I joined! They have a great range of equipment and a very friendly team.

November 1, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

5 stars

Lovely, polite and friendly people, and a clean environment to exercise in

November 1, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi CH,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 4 out of 5 stars

A good gym

I love the friendliness of the gym, the music and the fact that members respect each other and clean equipment.
Other positives are the overall cleanliness and free parking.
My only disappointment has been the lack of classes, particularly yoga, as whenever I’ve tried to book lately the waiting list is full.
I would also like to see members temperature checked upon arrival for added safety.

November 1, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey Hilary,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym

Best gym. Friendly and helpful staff. Motivates me to go more often.

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Kusum,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Love our new gym excellent equipment…

Love our new gym excellent equipment ,so bright and inviting, staff couldn't be more friendly and helpful,

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

That’s what you want from a gym

Good price, good value, friendly staff

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Attila,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

This gym is fantastic

This gym is fantastic. I actually enjoy going for a workout the staff are wonderful.

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Arron,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Well laid out gym with friendly staff

Well laid out gym with friendly staff. Very conscious of current environment and felt safe. Look forward to visiting often.

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hey there,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

One of the best and friendly teams

One of the best and friendly teams I have ever met in a gym, they are helpful and always there to help you achieve your goals or give friendly advise. The gym has always been clean and fresh everytime I walk in and altho they are limited with a few things I hope this doesn't stop people from wanting to continue to use them.

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Rachel,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 1 out of 5 stars

Very few devices and on Weekend it is…

Very few devices and on Weekend it is not open from 06:00

October 31, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi there,

I am sorry to hear you are unhappy with the equipment being provided at your énergie Fitness gym. We want all members to be excited when going to the gym and it seems we have let you down on this occasion.

Thank you for taking the time to leave your feedback, it always helps us to improve.

Kind regards,
énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent facility

I joined energie purely because of the yard. Each week I am consistently challenged and the trainers provide a fun and effective workout.

October 30, 2020
Energie Fitness - Brooklands logo

Reply from Energie Fitness - Brooklands

Hi Saira,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

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