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Energie Fitness - Brooklands Reviews 

227
TrustScore 2.5 out of 5

2.6

Brooklands Road, The Square, Brooklands, MK10 7NF Milton Keynes, GB


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Rated 5 out of 5 stars

Warmly welcomed by the staff at Energie, no newcomer awkwardness. Classes conducted by Candice are always fun, encouraging and energetic. Onboarding with Tom was stress free, gave ample challenge and... See more

Company replied

Rated 3 out of 5 stars

Brooklands branch is a poor gym with high charges. No music most of time. No drinking water(hard to get one from only working tap) No aircon working and neither fans help. Instead fixing equ... See more

Rated 4 out of 5 stars

Been coming here with my wife since Christmas and during that time we've noticed that on certain days no cleaning takes place. Last Friday there was no toilet paper anywhere to be found, and nobody to... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member at many gyms over the years but never felt a warm friendly environment like this one. Staff are so helpful and really go out of their way to make your experience a good one. I now... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Brooklands Road, The Square, Brooklands, MK10 7NF, Milton Keynes, United Kingdom

  • 01908 754569

2.6

Poor

TrustScore 2.5 out of 5

227 reviews

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Replied to 41% of negative reviews

Typically replies within 1 month

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2.6

All reviews

(227)

647 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice Looking gym

Nice looking gym, clean and tidy and a friendly atmosphere.
Not the biggest of gym's and sometime you have to be prepared to change your plan due to availability of equipment.
1 hour time slots also means training 1 body part instead of 2.
Location for me is great as it is only a 10 minute walk.
Plenty of wipes to ensure the equipment is as covid free as possible.

May 7, 2021
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Reply from Energie Fitness - Brooklands

Hi David, thank you for your review! We're glad that we are local to you, making it easy to train. We hope that after social distancing measures are lifted, we can alter the layout slightly and purchase some more equipment for our members. If the gym is not at capacity, you are welcome to stay beyond your initially booked slot, please let a team member know and we can check this for you. Looking forward to seeing you again soon!
Team EFB

Rated 5 out of 5 stars

It's great

It's great and the gym is awesome

May 7, 2021
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Reply from Energie Fitness - Brooklands

Hi Mauro,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Good location, clean gym, friendly staff, a lot of equipment so you don’t need to wait your turn you can always find something to do.

May 7, 2021
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Reply from Energie Fitness - Brooklands

Hi Alin,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym with good equipment!

Great local gym with a good range of equipment and friendly staff that always give you a welcoming feeling.

The gym is always clean and tidy and I'm happy to have become a member here!

April 30, 2021
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Reply from Energie Fitness - Brooklands

Hey Bhay,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Pleasant surprise

The gym is not a massive gym but I find it is big enough and has most of the equipment I would expect from a gym and a few pieces I would not expect (ski machine). At the moment they do not have a dip machine/station in the gym but I am aware they do have one ready to be placed but I believe owing to Covid-19 it is not in the main gym.
The gym is always clean and I find it always has plenty of other users though it is never overly busy that I cannot use a machine or work area I need. The staff are very welcoming and very friendly. I have been a member at various other gyms in the past and this is definitely up there as one of the better ones! This gym is a pleasant surprise!

April 30, 2021
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Reply from Energie Fitness - Brooklands

Thank you very much for your review, Ryan! We're glad that we were a pleasant surprise for you! You are correct, we are planning to purchase an assisted pull up and dip station when social distancing measures are lifted and we have a bit more space on the gym floor to put equipment. We look forward to seeing you again soon, you're crushing it in the gym!
Team EFB

Rated 5 out of 5 stars

My favourite place

So glad it’s back open and the people there are just amazing 🙌🏼🙌🏼🙌🏼

April 30, 2021
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Reply from Energie Fitness - Brooklands

Hi James,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice place

Nice place, with nice staff.

April 30, 2021
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Reply from Energie Fitness - Brooklands

Hey Andrei,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Delighted to be back .

Delighted to be back .
Staff and members have been great keeping everything clean and
systems in place to keep everyone safe.

April 26, 2021
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Reply from Energie Fitness - Brooklands

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, staff are very nice and friendly, nice layout and very well maintained especially sticking to the guidelines at the moment highly recommend joining

April 23, 2021
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Reply from Energie Fitness - Brooklands

Hey Dale,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good quality gym

• Good quality equipment and a broad range for a smaller gym
• Clean, fresh, modern gym with friendly atmosphere
• Friendly staff
• Implemented good safety measures during lockdown and staff were frequently wiping down equipment
• Have a few punching bags which I haven't found in other gyms
• Offer a good range of classes (didn't go to any but you've got some choice if classes are your thing)
• Were considerate with payment options during lockdown

April 19, 2021
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Reply from Energie Fitness - Brooklands

Hey Thomas,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 3 out of 5 stars

Cheer and cheerful....

If you're looking for a cheap, basic gym, this does the job. It can be a little claustrophobic and you may have to wait for machines and equipment to become available, but that's during peak hours. Off-peak, it's perfectly fine for a basic workout. I live close to the gym, so I can shower at home, but I imagine there only being two showers may annoy some people, especially as you have to wait for them to become free if someone's in there. Then again, what do you want for £29.99? If you want bells and whistles, fork out £100 and join David Lloyd.

April 16, 2021
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Reply from Energie Fitness - Brooklands

Hey Ben,

I hope you're doing well.

We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

FANTASTIC ENERGIE

Despite lockdown Energie have put on a fantastic range of online live and on demand classes. The coaches have been absolutely brilliant too.

March 22, 2021
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Reply from Energie Fitness - Brooklands

Hi Sharmesh,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great place for fitness

December 18, 2020
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Reply from Energie Fitness - Brooklands

Hi Waisu,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

Rated 4 out of 5 stars

Reliable

Reliable, always helpful staff and useful clear information from the management.

December 18, 2020
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Reply from Energie Fitness - Brooklands

Hi Ramesh,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Energie Fitness Brooklands

Great gym, friendly staff always willing to help, clean facilities, plenty of gym kit and weights.

5*

December 14, 2020
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Reply from Energie Fitness - Brooklands

Hi Richard,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Local friendly gym....come and try !!!!

Finally signed up to energie and have to say I feel really content training at this gym...everyone seems really friendly and the equipment is top notch...really love the fact there is classes also....which slowly but surely am starting to experience...
Staff are always on hand to help with anything needed also...good work guys ☺️

December 11, 2020
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Reply from Energie Fitness - Brooklands

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym equipment and friendly…

Excellent gym equipment and friendly staff, what more could you ask for at a gym? The staff always has a smile on their faces and are very helpful when you need ideas or advice on certain exercises. Am so glad i've switched to this gym and can't wait to go back post lockdown!

November 9, 2020
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Reply from Energie Fitness - Brooklands

Hi Iman,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Nice gym - Nicer people

The gym is a really nice one and the people are nicer! Olga, Viv and Calum put more than 100% to ensure that your visit to the gym is great!

I have left 1 star for 'the room for improvement' - just to ensure that no one gets complacent and keep making our experience greater.

November 9, 2020
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Reply from Energie Fitness - Brooklands

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very welcoming team at Brooklands

Very welcoming team at Brooklands. A clean and tidy gym with a great atmosphere

November 8, 2020
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Reply from Energie Fitness - Brooklands

Hi Chapman,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent service Nd nice tidy place…

Excellent service Nd nice tidy place following Covid restrictions

November 7, 2020
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Reply from Energie Fitness - Brooklands

Hi Ibrahim,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

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