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Energie Fitness - Chingford Reviews 

163
TrustScore 4 out of 5

4.2

83 Chingford Mount Road, Chingford, E4 8LU London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good environment and amazing staff and happy staff with nice people really enjoyed it so far x

Company replied

Rated 3 out of 5 stars

It’s a good gym overall, however the signing in system is not good; as you have to touch the fob to sign in and if you are few mins late for your class; then it doesn’t mark you in and flashes red... See more

Company replied

Rated 3 out of 5 stars

The gym is quite good in general however for the price we’re paying it is a very small and busy gym. I found myself having to wait to use machines most of the times, especially the stair master as the... See more

Company replied

Rated 5 out of 5 stars

The Chingford gym is in my opinion and experience really good. The manager and trainers are really really helpful and supportive. The gym has everything I need for focusing on different areas of the b... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 83 Chingford Mount Road, Chingford, E4 8LU, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

163 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(163)

591 reviews in the last 12 months

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Rated 5 out of 5 stars

Great gym

The gym is pretty big and has a lot of equipment, the staff are very nice and helpful. It's a great place to work out and has a friendly environment

September 25, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very nice

Very nice and friendly staff

September 25, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

Excellent gym

September 25, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hey Hamza,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Well maintained equipment

Well maintained equipment, good facilities and friendly staff

March 14, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hi David,

Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the facilities and equipment. It’s always humbling to hear that our team have made you feel great.

Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.

Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!

Rated 5 out of 5 stars

I found energie Fitness to be exactly…

I found energie Fitness to be exactly what I wanted from a fitness centre:
1) the size is intimate but with plenty of room to work out.
2) friendly trainers
3) a very competitive monthly subscription
4) and for me, it was local

March 13, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hi Roland,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

The gym is conducive

The gym is conducive. Staffs are friendly & helpful. The gym is situated in a good place.

March 7, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hi Christy

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

Hi I've attended the gym for a short…

Hi I've attended the gym for a short while. . However I do feel the difference, with my l body and mind.
I find all the staff really helpful polite and honest. The only crutism I feel, . (30 -45 mins )classes are too short. It would great if gym held Pilates, and extra legs bums time classes.

March 7, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hi Beth

Thanks for your review. We value your feedback and are delighted that you are enjoying the gym in general.

We also appreciate your comments on the length of classes. We’re always working to improve our gym and we will use your useful feedback to make improvements.

Best wishes

Rated 3 out of 5 stars

feed back

Hi There,

There are 2 things I do not like:
1-) showers are locked from 9.30 pm. As I attend the venue around 8pm and finish around 9.45pm it is just not convenient not being able to use the shower facilities. I am not sure if this is a management decision or staff using their own initiative in order to complete the cleaning early so they can go on time. In any case it is just not convenient. 2-) I do not like the some of the music played in particular rap songs containing lots of violence etc

March 6, 2020
Unprompted review
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Reply from Energie Fitness - Chingford

Hey there,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great staff

Great staff. Always very helpful and willing to guide my workouts.

March 5, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Katy,

Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.

Thanks again – we appreciate it!

Rated 1 out of 5 stars

Need to sort its act out!

Basic gym, basic staff and racist owner/management!!

March 5, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,
 
Thank you for taking the time to review us. Our team members will be thrilled to hear that you had a great experience with them at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!
 
énergie Fitness Central Team

Rated 3 out of 5 stars

Need more space it gets over crowded

March 5, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Ahmet,

We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Staff in general not very friendly.

Staff in general not very friendly.
On my first day when I joined nobody was keen to to help, I needed to encourage and ask them questions.
Didn’t like that toilets and changing room facilities are all together male/female.

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

I hope you're well.

We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym. The classes are good. Equipment Always clean.

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Shahzad,

Thank you for taking the time to review us. The team will be thrilled to hear that you’re having a great experience with them at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Rated 5 out of 5 stars

Fantastic experience friendly and fun…

Fantastic experience friendly and fun atmosphere all staff are really friendly and helpful. I fell very supported for all my needs as i have cerebral palsy and all the staff help assist me when ever needed.

5* Gym

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Steven,

Wow – thanks for your kind comments! We are so happy that énergie Fitness was everything you hoped it would be. Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Chynna,

Thanks so much for leaving a 5 star review, we're thrilled! We look forward to seeing you again very soon!

Rated 4 out of 5 stars

Nice gym

Nice gym, friendly staff

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Kelvin

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Great gym everything you need and good…

Great gym everything you need and good trainers.

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Mike,

Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

Rated 5 out of 5 stars

Fab Gym!

The friendliest gym ever with the best staff, classes & atmosphere!

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Emily,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 5 out of 5 stars

Great gym

Welcoming gym great classes and fantastic trainers

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Karen,

Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

First gym I've honestly enjoyed going…

First gym I've honestly enjoyed going to, staff are approachable and helpful, classes are fun, good variety of RELIABLE equipment and a very friendly place to train.

March 4, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Madonna

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

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