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Energie Fitness - Chingford Reviews 

163
TrustScore 4 out of 5

4.2

83 Chingford Mount Road, Chingford, E4 8LU London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good environment and amazing staff and happy staff with nice people really enjoyed it so far x

Company replied

Rated 3 out of 5 stars

It’s a good gym overall, however the signing in system is not good; as you have to touch the fob to sign in and if you are few mins late for your class; then it doesn’t mark you in and flashes red... See more

Company replied

Rated 3 out of 5 stars

The gym is quite good in general however for the price we’re paying it is a very small and busy gym. I found myself having to wait to use machines most of the times, especially the stair master as the... See more

Company replied

Rated 5 out of 5 stars

The Chingford gym is in my opinion and experience really good. The manager and trainers are really really helpful and supportive. The gym has everything I need for focusing on different areas of the b... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 83 Chingford Mount Road, Chingford, E4 8LU, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

163 reviews

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(163)

593 reviews in the last 12 months

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Rated 4 out of 5 stars

I love the gym just more equipment…

I love the gym just more equipment needed this is why I scored 4 stars

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Thanks for the positive review Osvaldo.
We'll pass your feedback onto the team in Chingford.

Rated 5 out of 5 stars

Energie fitness review

Very good gym, very affordable and good location

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Blazej,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

Great gym. Small annoyance with subscription

Great selection of equipment and gear. Good gym facilities and staff. Clean and organised changing and shower room.
Had to substract a star, because I initially signed up as a founding member, which had a lower monthly cost associated with it. The offer had since been revoked, which is unfortunate. But this shouldn't be an issue with new people joining.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Oleg,

Thanks ever so much for taking the time to leave a review, your positive feedback is what drives us. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

The staff are super friendly and are…

The staff are super friendly and are happy to have a laugh. When issues are brought up it's fixed there and then if it can be.
I have tried going to many gyms prior to joining here, and it may be small, but it sure does make up for it in support and encouragement.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I’ve been using the gym since August

I’ve been using the gym since August, this gym is Convenient for me as its local. Staff are very helpful and always there to help. Since starting the classes have more variety.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!
Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly and welcoming atmosphere

It's never too busy
The classes are good.
Everyone who works there make you feel welcome
The atmosphere is just nice
I'm there too lose weight and don't feel uncomfortable at all

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice clean and comfortable place and…

Nice clean and comfortable place and friendly staff and nice atmosphere. I like it.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hey there,

Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly and relaxed atmosphere

Friendly staff who are always ready to advise and help out. Relaxed atmosphere where everyone gets along. Keep it up guys!

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Amazing gym

Amazing gym, high quality staff

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Federica,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

New gym so equipment is modern and good…

New gym so equipment is modern and good on the whole. Equipment generally well spaced out. A bit small. Good water facility.
Things that could be improved:
Often logging in problems with equipment.
Not enough toilets.
Staff could keep a better eye on paper rolls and replace when empty.
Spinning classes should be on their own studio. Music blasts out to the whole gym whether you like it or not.
Weights are never arranged in order.
Otherwise a good gym. :)

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Glenn,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Clean gym with good staff

The sales manager and club manager are really nice people. Allowed me to do my assessment their. Lots of classes available throughout the week. Only let down would be personal trainers as there is only 3 available, one of them is rude and arrogant

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Josh

Many thanks for your positive review.
Your feedback is important to us and we'll pass that onto the team in Chingford to progress.

All the best

Rated 3 out of 5 stars

the staff is not okay

the staff is not okay! even hello is not givin you

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Flaviu,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Enjoy amd always looking forward to…

Enjoy amd always looking forward to all the classess .The instructors are very motivating and friendly..
Glad i signed up.
Will recommend others to join.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very good gym

Very good gym, tidy, good facilities. Staff very friendly and helpful.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Many thanks for the positive review!

Rated 5 out of 5 stars

Great staff

Great staff. Clean facilities.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

excellent

excellent staff are pleasant and the place is always spotlessly clean and we'll looked after

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice stuff and i meet the owner he is…

Nice stuff and i meet the owner he is good man

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Khaibar,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Very good

Very good all people very good nice talk

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Wahab,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 3 out of 5 stars

Decent for a quick sesh on the weights…

Decent for a quick sesh on the weights or machines but poor ventilation, not very good upkeep and always use the cheapest sundry products like handwash etc.

BIIIIG problem with weights, i.e. people not putting them back.

Staff are very helpful and friendly.

February 26, 2020
Unprompted review
Energie Fitness - Chingford logo

Reply from Energie Fitness - Chingford

Hi Josh,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

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