I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied

27 Cricklewood Broadway, Cricklewood, NW2 3JX London, GB
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I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied
Clean and organised gym, with excellent environment. Professional, helpful and friendly staff. The variety of training machines is high and with good quality. It has a good range of classes opt... See more
I joined this gym last year and couldn’t be happier. The two owners are great guys who clearly care about the place and its members. My trainer, Andrea, is excellent – knowledgeable, supportive, and... See more
Company replied
Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers howeve... See more
Company replied
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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27 Cricklewood Broadway, Cricklewood, NW2 3JX, London, United Kingdom
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1) This place is tiny. Never enough available equipment / benches / bikes
2) The music in the workout classes (which is only separated from the main gym with a CURTAIN) is soo loud that you cant even hear yourself think let alone your own headset/music. There really is no point to bring your own ear pods b/c the music is too loud.
3) Bring a jacket. Its freezing inside. No matter how hard/long you work, ypu'll never break a sweat with how cold it is

Reply from Energie Fitness - Cricklewood
Great gym , only problem I really have is my fob never seems to work and the app is very unreliable

Reply from Energie Fitness - Cricklewood
Brilliant gym. Friendly staff and trainers. Love the classes. Clean and efficient.
Very nice tidy gym . It’s my happy and free place where I can relax and work out . Have many classes , friendly staff Paloma was very helpful showing me how to use equipment, worth it.
I like this gym because have good equipment for training is very clean the staff are nice and good peoples come in
Lots of machines and free weights to use, so never having to wait long!
There's no enough materials for the lower back exercise for the beginners
And the second thing is that the gym in the week days opens only for 6 pm until midnight

Reply from Energie Fitness - Cricklewood
Poor facilities not good atmosphere in gym classes don’t motivate you enough

Reply from Energie Fitness - Cricklewood
Such a great gym - great classes and brilliant people that make it a nice community feel! Everyone is so friendly!

Reply from Energie Fitness - Cricklewood
Great place for your routine workout clean gym equipment, amazing friendly staff and smiley people around, love it
This is the first gym I have joined for years and I'm loving it. The staff have created an atmosphere that is welcoming and friendly. The classes are excellent and varied. Staff take Covid safety very seriously with personal antibac spray available for equipment used. I am so happy I joined.
Excellent, i am very happy for this gym this is very clean and tidy
Great gym, super friendly staff, like the times system. Feel very safe when working out. Would recommend
Nice gym, fun classes and trainers and lots of equipment. Only minor downside is the size, it’s quite a small gym so there is only unisex changing rooms. Luckily it doesn’t bother me, although I know it’s not for everyone. All in all a good gym, I try go as regularly as possible! :)
great gym! always feel motivated to keep going back, and the staff are super friendly and helpful!!
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