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Energie Fitness - Cricklewood Reviews 

271
TrustScore 4.5 out of 5

4.5

27 Cricklewood Broadway, Cricklewood, NW2 3JX London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more

Company replied

Rated 4 out of 5 stars

Clean and organised gym, with excellent environment. Professional, helpful and friendly staff. The variety of training machines is high and with good quality. It has a good range of classes opt... See more

Rated 5 out of 5 stars

I joined this gym last year and couldn’t be happier. The two owners are great guys who clearly care about the place and its members. My trainer, Andrea, is excellent – knowledgeable, supportive, and... See more

Company replied

Rated 3 out of 5 stars

Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers howeve... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 27 Cricklewood Broadway, Cricklewood, NW2 3JX, London, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

271 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(271)

596 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

1) This place is tiny

1) This place is tiny. Never enough available equipment / benches / bikes
2) The music in the workout classes (which is only separated from the main gym with a CURTAIN) is soo loud that you cant even hear yourself think let alone your own headset/music. There really is no point to bring your own ear pods b/c the music is too loud.
3) Bring a jacket. Its freezing inside. No matter how hard/long you work, ypu'll never break a sweat with how cold it is

January 14, 2022
Energie Fitness - Cricklewood logo

Reply from Energie Fitness - Cricklewood

Hey Vic,

We are sorry to hear that you are unsatisfied with the facilities available at your énergie Fitness gym. Our gyms do operate on a boutique level meaning they can often be of a smaller size. Nevertheless, we understand your frustration and if you have any suggestions for improvement please notify a member of staff and they will be happy to take on any ideas you may have.

With regards to the music and temperature in the gym, again please raise this with a member of staff and they will be able to assist you.

Thank you for taking the time to leave your thoughts, we really appreciate any feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Great gym

Great gym , only problem I really have is my fob never seems to work and the app is very unreliable

January 14, 2022
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Reply from Energie Fitness - Cricklewood

Hi Rahmiah,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very nice tidy gym

Very nice tidy gym . It’s my happy and free place where I can relax and work out . Have many classes , friendly staff Paloma was very helpful showing me how to use equipment, worth it.

January 1, 2022
Rated 3 out of 5 stars

There's no enough materials for the…

There's no enough materials for the lower back exercise for the beginners
And the second thing is that the gym in the week days opens only for 6 pm until midnight

December 3, 2021
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Reply from Energie Fitness - Cricklewood

Hey Hamza,

I hope you're well.

We at énergie Fitness are very glad to hear that you are enjoying the gym and that our team members are delivering the top-notch service we strive to provide to every member.

However, based of your review it sounds like there are a few thing we could improve. Please raise any concerns you have with a member of staff and they will be more than happy to assist you.

Thanks so much for leaving feedback, we value the opinion of all our members.

Best wishes,

énergie Fitness Central Team

Rated 1 out of 5 stars

Poor facilities not good atmosphere in…

Poor facilities not good atmosphere in gym classes don’t motivate you enough

November 24, 2021
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Reply from Energie Fitness - Cricklewood

Hey Aj

Hope you're doing well. I'm sorry to hear that you feel unmotivated in the gym, we strive to motivate and push all our members to help them reach their goals. If you would like you can speak to a member of staff and they will happily discuss these concerns with you. We hope to make it up to you in the near future. Thanks for taking the time to fill out a review, we are always trying to improve.

Best Wishes,
Dan

Rated 5 out of 5 stars

Such a great gym!

Such a great gym - great classes and brilliant people that make it a nice community feel! Everyone is so friendly!

November 19, 2021
Rated 4 out of 5 stars

easy to entry

easy to entry, easy to get out. Simple to subscribe. good deal.

November 13, 2021
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Reply from Energie Fitness - Cricklewood

Hi Simone,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic local gym

This is the first gym I have joined for years and I'm loving it. The staff have created an atmosphere that is welcoming and friendly. The classes are excellent and varied. Staff take Covid safety very seriously with personal antibac spray available for equipment used. I am so happy I joined.

November 12, 2021
Rated 5 out of 5 stars

Nice Fun Gym

Nice gym, fun classes and trainers and lots of equipment. Only minor downside is the size, it’s quite a small gym so there is only unisex changing rooms. Luckily it doesn’t bother me, although I know it’s not for everyone. All in all a good gym, I try go as regularly as possible! :)

October 15, 2021

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