I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied
Location
Switch location27 Cricklewood Broadway, Cricklewood, NW2 3JX London, GB
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See what reviewers are saying
Clean and organised gym, with excellent environment. Professional, helpful and friendly staff. The variety of training machines is high and with good quality. It has a good range of classes opt... See more
I joined this gym last year and couldn’t be happier. The two owners are great guys who clearly care about the place and its members. My trainer, Andrea, is excellent – knowledgeable, supportive, and... See more
Company replied
Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers howeve... See more
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Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
27 Cricklewood Broadway, Cricklewood, NW2 3JX, London, United Kingdom
4.5
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Good value for money
Good value for money. Friendly stuff,always ready to help you out with whatever you struggle.Energy vibe
May 25, 2022
Unprompted review
Just because
May 20, 2022
My Fob didn’t work for the first 6…
My Fob didn’t work for the first 6 weeks since signing up. When I repeatedly brought it up with staff, the staff members were slightly rude and unhelpful. They would simply blame head office and not make me feel like the problem was being solved. They’d tell me it’s been fixed, that it takes 24 hours for the changes to kick in, and yet I’d come back a few days later and the problem persisted. This happened repeatedly for 6 weeks.
May 13, 2022
Reply from Energie Fitness - Cricklewood
Hey Greg,
I hope you're doing well.
We at énergie are very disappointed to hear of the poor service you received when you enquired about a faulty fob. This falls far from the stellar service we aim to provide to every single one of our members. We sincerely hope that this issues has been been sorted however, if not please contact reception at your gym and they will be able to assist you.
Thanks for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Good Gym
Generally is a good gym, small but with all the essential you need. The staff is super nice and I enjoy working out there. I wish an assisted pull up machine there.
May 13, 2022
Reply from Energie Fitness - Cricklewood
Hey Bruno,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
missing appliances
the gym is good, but it lacks equipment for lower limbs such as a flexor table, shin guard, buttocks and those that have it are few
May 6, 2022
Reply from Energie Fitness - Cricklewood
Hey Geisiane,
I hope you're well.
We at énergie Fitness are very glad to hear that you are enjoying the gym, however based of your review it sounds like there are a few thing we could improve. Please speak to a member of staff about your suggestions as our énergie Fitness clubs are always looking for ways to improve.
Thanks so much for leaving feedback, we value the opinion of all our members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Cricklewood
Hi Ali,
I hope you're well.
We really appreciate you taking the time to leave feedback with us.
It sounds like there are definitely some things we can improve on. Please speak to a member of staff regarding the noise level and they will be more than happy to adjust the level.
Best wishes,
énergie Fitness Central Team
The gym is very nice and clean
The gym is very nice and clean. I appreciate that each member gets their own cleaning cloth and bottle to wipe down the machines. There aren’t as many machines (therefore not 5stars) and some are missing in comparison to other gyms. The machines are also a bit worn off and might need replacement or a bit more Maintainance. Otherwise the staff is really nice and friendly and no awkwardness at all through the workout. Very caring and always an enjoyable experience when working out. It is a very small gym but has all the essentials.
April 29, 2022
Reply from Energie Fitness - Cricklewood
Hi Clarisse,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Very bad staff you feel like is doing…
Very bad staff you feel like is doing favour not I pay my membership horrible
March 26, 2022
Reply from Energie Fitness - Cricklewood
Hey Oscar,
We at énergie Fitness are very sorry to hear that you are unsatisfied with the experience you have had in one of our gyms. This falls far from the excellent service we aim to provide to every single one of our members. We sincerely hope to make it up to you in the near future.
Thank you for leaving us feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Good gym
The gym is good, it's light and people at the reception are nice.
I didn't give 5 stars because there is not a proper room for yoga, so we are relaxing and meditating with noises on the background. It is not ideal.
March 25, 2022
Reply from Energie Fitness - Cricklewood
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Excellent gym
Very good atmosphere.
People working there are very nice.
The clases are simply perfect with many o potion available.
March 25, 2022
The stuff is very good and…
The stuff is very good and understanding
They make you feel like you are one of the family.
That is the only way I can describe.
March 25, 2022
Great place to workout
Great gym friendly staff, equipment is all new an up to date, the atmosphere is very welcoming
March 25, 2022
Generally the gym is very good
Generally the gym is very good, unfortunately busy in the evenings, therefore I opt for morning times
Staff is always nice and helpful, they care about cleanness and tidiness of the gym. Sufficient range of weights and other tools to work on your fitness.
As is located 2min from my home I cant complain, the Wi-Fi is not great that's frustrating and should be look into.
March 18, 2022
Reply from Energie Fitness - Cricklewood
Hi Marta
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
The gym is ok the only thing that i…
The gym is ok the only thing that i don’t like is when become business you can’t do all the training that you want to do bcoz of the space and not enough equipments but overall for me it’s ok like 4 star. Staffs are friendly.
January 28, 2022
Reply from Energie Fitness - Cricklewood
Hey Webblaw,
Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.
Thanks for leaving a review, it's really important to us to hear feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Booking System Doesn’t Work
It would be a five, but the booking system simply does NOT work. I book in an hour training on the Apo and turn up and the gym is packed. You can’t use any equipment as someone is using it!? You need to make the booking system work!! Everyone was just coming in who clearly hadn’t booked a session and just made the place too congested.
January 28, 2022
Reply from Energie Fitness - Cricklewood
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
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