A well equipped and friendly gym! Energies has all the essential equipment and facilities that I require and more... a good selection of bars, racks, plates, cables and dumbbells up to 50kg. Lik... See more
Location
Switch location115 London Road, East Grinstead, RH19 1EQ� Kent, GB
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Dear team and all those who will read this review This is just the most wonderful of fitness centres Everyone welcome regardless of age, gender, ability and needs The centre itself has so many... See more
I enjoyed swimming in your pool mainly for health and excercise as I'm usually sitting a lot for my work. Your facilities are good, with plenty of room for getting changed, for showering, and sto... See more
After 8 months of membership I started receiving tickets for parking in designated spaces at back of gym. After 3 tickets I had to find spaces on the street but after 3 days of doing so, I gave up not... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
115 London Road, East Grinstead, RH19 1EQ�, Kent, United Kingdom
4.8
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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I love energie east grinstead
I love energie east grinstead, staff and trainers are lovely and so helpful. Plenty of great equipment and classes too.
May 8, 2021
Reply from Energie Fitness - East Grinstead
Hey Ellie,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Lovely gym!
I’ve never been to the gym before and I feel so comfortable there and I actually really enjoy myself! Everything is clean and they have their covid protocols in place
April 30, 2021
Reply from Energie Fitness - East Grinstead
Hi Hannah,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Good gym has everything you need
April 30, 2021
Reply from Energie Fitness - East Grinstead
Hey Ben,
I hope you're doing well.
We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Very clean with friendly staff
Very clean with constant cleaning to put you at ease in the Covid world. Friendly staff always willing to help and fun atmosphere. Really enjoy it.
April 23, 2021
Reply from Energie Fitness - East Grinstead
Hey Stephan,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Excellent classes
Excellent classes, second only to a live class in the gym, but on the plus side more convenient as can be done at home without the need to travel. Then there are the on demand classes -videos that can be viewed anytime, which allows you to train or stretch etc to suit your personal schedule; so what more could you want during these C19 lockdown times? I hope they keep them going after as well as an extra option when life returns to normality.
J
March 27, 2021
Reply from Energie Fitness - East Grinstead
Hi John,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
All the staff are absolutely great
All the staff are absolutely great. They always greet you and say goodbye, the premises are super clean too. I've been a member of a few gyms but this is bar far the best. Thanks to all at Energie Fitness, East Grinstead. Alexis :)
March 22, 2021
Reply from Energie Fitness - East Grinstead
Hi Alexis,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
My Energie on line experience
Love the Energie on line classes , have been doing 13 classes per wk .
Jasmin and Beth work well together in their core hiit and body conditioning , they keep me motivated , full of overflowing energy and make exercise fun and welcoming.
Iris also makes us all very welcome in her pilates classes she is very caring and very keen to keep us all included individually which is lovely . It is so good to see them taking our regular gym classes, next best thing to actually being there in the gym , it makes me very happy. Thank you x
March 22, 2021
Reply from Energie Fitness - East Grinstead
Hi Wendy,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I haven’t been to the gym for over a…
I haven’t been to the gym for over a year but have been using your zoom classes 3 times a week and have found them useful and very convenient.
March 22, 2021
Reply from Energie Fitness - East Grinstead
Hi Carolyn,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Online classes
I’ve really enjoyed all the online classes particularly the local classes with our familiar instructors. It’s very friendly and delivered in a fun but professional manner. The Wifi connection is sometimes not great but for me it doesn’t detract from the enjoyment of it .
March 22, 2021
Reply from Energie Fitness - East Grinstead
Hey Sandra,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Fantastic gym
The online classes have been fantastic during lockdown. I have a broader range of classes than offered at my local gym at all hours of the day.
In my opinion, the recent changes made to the online platform are not as user friendly. It was better before when you could book all online classes from one place. This is not something the local branch is responsible for as this seems to come from head office.
The local staff are amazing and have worked hard to provide a clean, safe gym environment when allowed to open.
March 22, 2021
Reply from Energie Fitness - East Grinstead
Hi Ms S Wong,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Great online classes
Great online classes, I will carry these on even once the gyms reopen!
March 15, 2021
Reply from Energie Fitness - East Grinstead
Hi Claire,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Jaz and Beth do a fantastic job at East Grinstead Énergie.
Jaz and Beth do a fantastic job with their Core and body con classes.
They make a huge effort to make it fun yet challenging.There can be issues with the signal that effects the delivery but they always manage to keep going and never show any frustration.Totally professional.
Their enthusiasm has really helped me to keep going during this latest lockdown, they never let us down and so I don’t want to let them down.
March 15, 2021
Reply from Energie Fitness - East Grinstead
Hi there,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
So pleased that the gym kept classes…
So pleased that the gym kept classes going via zoom. Both classes I had never done before but so enjoying body conditioning with Beth and Jaz and then Pilates with Iris. They have made sure you only work to your level so no pressure to overdo the moves. Still miss my Zumba class with Claire who I hope will return when she has is fit and well. Also missing aqua but hopefully this will return in a couple of months.
March 15, 2021
Reply from Energie Fitness - East Grinstead
Hey Susan,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
I have really enjoyed the pilates…
I have really enjoyed yhe pilates sessions with Iris on line and hope some can continue after lockdown as it so much easier to get a place and be able to do pilates regularly.
March 15, 2021
Reply from Energie Fitness - East Grinstead
Hi Brenda,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
On line services were extremely …
On line services were extremely welcome during lockdown. It was very varied both online and services on line A added bonus was to able to share my experience with my membership with a friend during lockdown. Iam looking forward to when the gym are open. I do hope the online and and demand services continue as you are not always to get into the classes as numbers are restricted . A very helpful and friendly gym and wonderful services.
March 15, 2021
Reply from Energie Fitness - East Grinstead
Hi there,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Very friendly atmosphere so far 😊
December 25, 2020
Reply from Energie Fitness - East Grinstead
Hi Derren,
Thanks for your kind words – you’ve made our day! We’re thrilled that your enjoying our énergie Fitness club. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Very friendly and welcoming staff.
November 1, 2020
Reply from Energie Fitness - East Grinstead
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Always a helpful and happy member of…
Always a helpful and happy member of the team to greet you.
Clean and well managed.
October 31, 2020
Reply from Energie Fitness - East Grinstead
Hi Andy,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
I love Energie Fitness
I love Energie Fitness! Great staff, welcoming and unintimidating atmosphere, and all the equipment you need. I'm enjoying the classes and the general gym area. Covid procedures make it feel like I'm working out safely. More than once staff have been really helpful and shown me how to use the equipment safely and properly. Love it.
October 30, 2020
Reply from Energie Fitness - East Grinstead
Hi Maddy,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Excellent gym
Excellent gym. The staff are really friendly and helpful. Good equipment, and they are vigilant with cleaning it down frequently, and making sure gym users are doing the same. The opening hours are really long, so really flexible and easy to fit in a workout when I need to
October 30, 2020
Reply from Energie Fitness - East Grinstead
Hi Martin,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
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