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Energie Fitness - Erith Reviews 

472
TrustScore 4.5 out of 5

4.7

98 High Street, Erith, DA8 1SL London, GB


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Rated 5 out of 5 stars

Energie Fitness Erith - they are small, local affordable gym. I live locally and been using it for around three years. The staff are all really helpful, enthusiastic, helpful and approachable. Ha... See more

Rated 5 out of 5 stars

I've been a member for three years, which is the longest I've been a member at any gym. The staff are fantastic and the gym feels a real community space. Everyone is welcoming and I get so much from t... See more

Rated 5 out of 5 stars

My friend and I attended Energie Fitness in Erith today for an induction to the gym. We were welcomed by Wayne, who guided us through the gym, teaching us how to use the equipment as well as informi... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 98 High Street, Erith, DA8 1SL, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

472 reviews

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Asks customers to review

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Replied to 41% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(472)

637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

harry is a great staff member

harry is a great staff member.

i was doing my normal workout thinking everything was going okay, and this young man gave me some tips on how to improve my form. he told me about all the risks of injury and has made me feel more comfortable as i felt like i knew what i was doing, thank you harry!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent staff and Gym.

Excellent staff and Gym.
A really inviting gym set up with helpful staff and really great classes. They have a good range of equipment .
Skye is an exceptional personal trainer and Wayne manages the place very well, I've been enjoying a lot of the classes recently be specially circuit.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Refuses to pay back my late fee.

Was late on a payment due to issues with my bank, I eventually paid and they deducted a £20 fee to which they ensured me I will get it back once paid, now they are telling me that their old company they were working with has the fee and to contact them, once I contacted them, they told me because they aren't under energie fitness, they have it. Was pushed back and forth and eventually energie fitness stopped replying. I do not understand gym's playing with people's money.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot recommend this gym enough!

Cannot recommend this gym enough! Great use of facilities and the classes are really fun. Always found it clean and tidy. The staff are always interactive which is a big plus, if you have any issues they will deal with them there and then. Big shoutout to Wayne who signed me up to the gym and has been extremely helpful.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Continuously problem

Before you make your final call on the membership, just so you know, there might be times—around six months of the year—when hot water isn’t available due to some ongoing issues. The manager's assistant often promises that things will be sorted out “today or tomorrow,” but it can be a bit of a waiting game.

On a positive note, I’ve got to give a massive shout-out to Orin! His management skills are seriously impressive. He always jumps in to handle any issues that pop up, and his involvement really makes the whole gym experience so much better.

October 9, 2024
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

Hey Audrius,

I hope you're well.

We're very sorry to hear of the issues around certain facilities in the gym, we want to provide the very best service and facilities in all of our gyms. We will certainly do our best to get this resolved asap. Nevertheless, we really appreciate your kind comments for one of our team members, these compliments are what drives them!

Have a great day,
énergie Fitness Central Team

Rated 4 out of 5 stars

The team at Énergie Erith were very…

The team at Énergie Erith were very welcoming. The Zumba class ran by Sky was fantastic! It’s fun and gives you a great workout. Sky also gave a great induction to the gym. John was very helpful and made the process of joining the gym very easy. Such a lovely team at Erith! Glad to be apart of this gym.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Avoid. Avoid. Erith branch. This gym has changed so much since I first joined. Lots of the original members have left. Lots of new members who tend to just sit on the machines and watch their phones, not letting other users to do their workout. Lots of unsavoury characters visiting this gym, staff don't seem to care unless you're a pretty young woman.

September 3, 2024
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

Hi Lisa,

I hope you're well.

We value your feedback and are committed to providing a positive experience for all members. We will certainly look into the above and try to find a solution. We appreciate your loyalty and hope you will continue to be a part of our community.

Thanks for taking the time to leave a review, we really appreciate it.

Have a great day,
énergie Fitness Central Team

Rated 1 out of 5 stars

I don't know maybe it's the language…

I don't know maybe it's the language barrier and I have stopped going to the gym for a couple of months now but my subscription is still active. I need a trainer

March 17, 2024
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

Hi Alim,

I hope you're well.

We understand your frustration. It's important to us that you have a positive experience at the gym. If there is a language barrier please make our team aware of this and they will do everything they can to ensure you have a positive experience. If you need a personal trainer, please enquire with a member of staff and they will be happy to help you find the perfect fit.

Thanks for taking the time to leave a review, we really appreciate it!

Have a great day,
énergie Fitness Central Team

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