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Energie Fitness - Highbury Reviews 

206
TrustScore 4.5 out of 5

4.4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

Rated 5 out of 5 stars

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... See more

Rated 5 out of 5 stars

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

Rated 1 out of 5 stars

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(206)

593 reviews in the last 12 months

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Rated 3 out of 5 stars

Some improvements needed

The Gym price is very competitive value.
The equipment is adequate.
The unisex toilets does at times feel uncomfortable.
The lockers are good.
The classes look good.
The location for me is excellent.
We could do with more improved cycle parking facility, as the current ones are not secure you can only lock your wheels to it.
The shower in the men's changing room does not regulate a constant temperature, people are always verbally complaining to the staff about this.
At times the changing room is dirty mainly since October, if they left a mop and bucket out I would clean it after I showered, some of us have been trained and hold certificates on how to use a mop.
Although there are times when its very busy some of the staff could be a bit more friendly at times, this goes a long way in a business.

June 7, 2023
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey there,

I hope you're well.

We appreciate that there are certain aspects of our gym that could be improved and your feedback will certainly help us to deliver the perfect fitness experience. We also appreciate the kind words you have left and will continue to deliver on those fronts.

Thanks again for taking the time to leave a review, it really helps us.

Have a great day,
énergie Fitness Central Team

Rated 4 out of 5 stars

I am trying this gym i enjoy it and want to continue.

I am trying this gym and i want to continue and lose weight.

I want to take a exercise fitness class soon.

I always try to lock my gyms things away as their are thieves.

I think the staff are helpful but i could use help with the equipment.

I think energy fitness could use decorating.

Thanks

May 25, 2023
Rated 4 out of 5 stars

Good staff and equipments

Good staff and equipments. I hope the time for different classes change from week to week, because for some times I am not available to attend the classes I want to go. And the time table is the same every week so I can never attend these classes.

May 25, 2023
Rated 5 out of 5 stars

I have been a engergie gym member for…

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Therefore, I would like to thank them for their ongoing support and advice.
The gym is small and fairly clean, Therefore, this area needs to be improved

The quality of the gym equipment is good and having new spin bikes makes my workout feel more comfortable as I struggle with scatica and other physical aliments
So spin has enhanced my physical/mental well-being needs.
The gym is fairly small however the atmosphere is warm and friendly

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

This gym is amazing

This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes to train at.

March 3, 2023
Rated 3 out of 5 stars

I was not happy with the fact that more…

I was not happy with the fact that more was taken, than agreed with from my account and WiFi doesn't work. Other than that.... The gym is great...

February 17, 2023
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Isaac,

I hope you're well.

We are very sorry to hear that there has been some miscommunication regarding payments. Please contact your énergie gym directly and they will be able to clear this up for you.

Thanks for leaving a review, we really appreciate any feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great service

Great service, friendly motivated staff with different membership options to suit … class’s are very good .. EF highbury is great because if I want to go gym a little later in the evening it’s very accessible with plenty of shops and life around as I leave the centre..

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

top marks

no frills, clean, friendly, diverse equipment. David Hernandez is my PT at the gym for both resistance training and boxing. Could not have asked for a better PT.

October 29, 2022
Unprompted review
Rated 3 out of 5 stars

The gym is really warm and Air…

The gym is really warm and Air conditioning doesn’t work well in either the larger gym space or the room used for classes. Recent class felt very uncomfortable temperature wise.

September 8, 2022
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Emma,

I hope you're well.

We're glad to hear that there are some areas of the gym you really like, however, we certainly understand there are some things we can improve on to make your experience even better. We want to deliver the perfect fitness experience to all our members and we will certainly try to achieve this in the near future using the feedback above.

Thanks for taking the time to leave a review, it is always appreciated.

Have a great day,
énergie Fitnes Central Team

Rated 2 out of 5 stars

Too crowded for such a small space

Too crowded for such a small space, not able to keep distance from other members when using equipment or exercising on the floor. Hazard for a serious injury.

September 4, 2022
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Vasileios,

We're sorry to hear that you haven't had the best experience with our facilities, thank you for taking the time to leave feedback!

We're always passing on reviews to the teams in order to help improve what's on offer for our members and to ensure we're offering the best possible training environment so we want you to know this will be addressed!

Thanks again,
énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

I have always been comfortable using it.
If I hadn't moved, I would have wanted to keep going.

September 2, 2022

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