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Energie Fitness - Homerton Reviews 

123
TrustScore 4 out of 5

4.2

68-82 Digby Road, Homerton, E9 6HX London, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Really this gym is top notch. Good range of equipment, VERY clean, with adequate sanitising stations - hand sanitiser dispensers are always full! Individual powerful showers with their own changing sp... See more

Rated 2 out of 5 stars

A new machine is broken every week and it takes them weeks to fix them. They don’t provide pads for hip thrusts - only for glute drive machine if you ask which is very dangerous. The staff has a lot o... See more

Rated 5 out of 5 stars

I have truly FIT-JOYED my time at Homerton ènergie, in Hackney, since opening in 2019. It is such a well maintained, albeit small, nicely equipped friendly cozy environment. The Management Tea... See more

Company replied

Rated 5 out of 5 stars

This is an affordable gym that has all the equipment I need. It is never too busy and that means I can get to use the equipment without waiting. Having been a member of a top gym (and very expensive)... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 68-82 Digby Road, Homerton, E9 6HX, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

123 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(123)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like the gym a lot but thing that bug…

I like the gym a lot but thing that bug me was the shower heads can not be moved so the water is hiting the wall and you have to press your self up agast the wall to get any water and you can't wash your feet

November 20, 2021
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Reply from Energie Fitness - Homerton

Hey James,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

I like that the gym is reasonable…

I like that the gym is reasonable priced, it has enough equipment for the number of people attending. The staff are friendly enough without being intrusive. And people leave you alone.

October 3, 2021
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Reply from Energie Fitness - Homerton

Hey Andrew,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice 👍🏾 gym I love ❤️ too workout…

Nice 👍🏾 gym I love ❤️ too workout 🏋🏾‍♂️ and it’s nice 😊 & local too where I live & staff are all pleasant thanks 🙏🏾 x Joseph Luke Robinson 💪🏾🤴🏾🖤🤲🏾

August 27, 2021
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Reply from Energie Fitness - Homerton

Hi Joseph,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Average at best

Good gym, has everything you need as a beginner/average gym-er. But the cancellation 'process' is difficult (definitely on purpose) and full of hurdles.

August 18, 2021
Unprompted review
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Reply from Energie Fitness - Homerton

Hi Thomas,

We at énergie Fitness are disappointed to hear that you have not fully enjoyed your experience with us so far. We want to deliver an experience to our members that gets our members motivated to reach their goals. It seems we have fallen short on this occasion and for that we sincerely apologise. If you have any suggestions for improvement don't hesitate to speak with a member of staff as they are always open to new ideas to improve.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I only use the gym on a Friday but the…

I only use the gym on a Friday but the staff are really friendly and helpful. Hygiene and cleanliness also good. The gym is maintained very well.

August 13, 2021
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Reply from Energie Fitness - Homerton

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 3 out of 5 stars

There's no machine for abdomen that's a…

There's no machine for abdomen that's a negative point. And some of the crew members make me feel ashamed the way they behave.

July 30, 2021
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Reply from Energie Fitness - Homerton

Hey Ronaldo,

Thanks for taking the time to leave a review.

We are dissapointed to hear that you are not yet wholly satisfied with your énergie Fitness experience and we understand your frustration. Please raise your concerns regarding the equipment provided with a member of staff and they will be able to assist you.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great vibes

Great vibes, nice community and helpful team members. It would be nice to have better lighting.

July 2, 2021
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Reply from Energie Fitness - Homerton

Hi D H R,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Changing rooms

Nice and polite staff. Would have been nice to have separate changing rooms and not a unisex one with a sauna.

June 25, 2021
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Reply from Energie Fitness - Homerton

Hi Laura,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

The gym is overall good

The gym is overall good. Clean, well maintained equipments and friendly staff. The problem is that’s there’s one machine of each type (only one leg extension, lar pull down, and seated back row for instance) - also, only one squat rack with mirror- and some other are missing, like laying leg curl. This means that sometimes you have to wait more than you’d like to do your workout or improvise with the machines available. Apart from that; the gym is good and I’ll probably continue to go there. :)

June 18, 2021
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Reply from Energie Fitness - Homerton

Hey Carolina,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Kind and polite staff.

Kind and polite staff.
Clean area.

June 18, 2021
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Reply from Energie Fitness - Homerton

Hi Andy,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good

Solid gym, spacious, nice staff.

May 21, 2021
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Reply from Energie Fitness - Homerton

Hi Samuel,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Safe and friendly

A safe, friendly place to work out

May 21, 2021
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Reply from Energie Fitness - Homerton

Hey Jo,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Qualified and lovely team!

Qualified and lovely team!
The equipment is nice, the gym is clean, welcoming and had a great atmosphere !

May 7, 2021
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Reply from Energie Fitness - Homerton

Hi Quentin,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice neighbourhood Gym with enough…

Nice neighbourhood Gym with enough cardio equipment that you don't have to wait. Very new and clean :)
Sometimes the weight section is packed and is quite hard to use your chosen equipment as there is no allocated time per machine/section so it can take a very long time for it to become available as people don't move on and take long breaks between their sets... but other than that very happy here so far.

May 7, 2021
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Reply from Energie Fitness - Homerton

Hey Lydia,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I absolutely LOVE this gym

I absolutely LOVE this gym. All the equipment is modern and well maintained. The gym itself or always spotless. It’s not full of posers and in no way intimidating. I like the layout and the general vibe. It’s never too busy so you don’t have to queue for anything. All the staff are always so helpful and friendly. I honestly don’t have a bad word to say about this place. For £29.99 a month you can’t go wrong.

April 30, 2021
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Reply from Energie Fitness - Homerton

Hey Kay,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

It's a nice gym

It's a nice gym. All of the staff are helpful. It's not the largest gym but it has everything in there that you will need.
Could be open slightly later on a Friday, but I'm not sure if that's covid related.
Would've given 5 stars but my key card doesn't work.

April 30, 2021
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Reply from Energie Fitness - Homerton

Hi Kerry,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hey Sean,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Clean & efficient gym. Gets the job done.

April 30, 2021
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Reply from Energie Fitness - Homerton

Hi Ayo,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great little gym

Great little gym. Staff are friendly and knowledgeable and it’s lovely and clean. They have a good variety of machines and weights. Current booking system online due to COVID works well and all guidelines are followed. Can’t wait to start doing some classes when they are allowed to return

April 24, 2021
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Reply from Energie Fitness - Homerton

Hi Nicola,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

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