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Energie Fitness - Homerton Reviews 

123
TrustScore 4 out of 5

4.2

68-82 Digby Road, Homerton, E9 6HX London, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Really this gym is top notch. Good range of equipment, VERY clean, with adequate sanitising stations - hand sanitiser dispensers are always full! Individual powerful showers with their own changing sp... See more

Rated 2 out of 5 stars

A new machine is broken every week and it takes them weeks to fix them. They don’t provide pads for hip thrusts - only for glute drive machine if you ask which is very dangerous. The staff has a lot o... See more

Rated 5 out of 5 stars

I have truly FIT-JOYED my time at Homerton ènergie, in Hackney, since opening in 2019. It is such a well maintained, albeit small, nicely equipped friendly cozy environment. The Management Tea... See more

Company replied

Rated 5 out of 5 stars

This is an affordable gym that has all the equipment I need. It is never too busy and that means I can get to use the equipment without waiting. Having been a member of a top gym (and very expensive)... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 68-82 Digby Road, Homerton, E9 6HX, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

123 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(123)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym, excellent price

Great gym, small but good layout, great staff & good members. I can’t think of a better gym I’ve used in East London.

April 23, 2021
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Reply from Energie Fitness - Homerton

Hey Jake,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Good atmosphere, clean equipment, friendly staff. Highly reccomend

April 23, 2021
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Damien,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great facilities

Great facilities, friendly staff

April 16, 2021
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Reply from Energie Fitness - Homerton

Hey Jorge,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

friendly and welcoming

friendly and welcoming, well organised and clean!

April 16, 2021
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Reply from Energie Fitness - Homerton

Hi Elly,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 1 out of 5 stars

Being charged for a gym I can’t use!

Froze my membership due to covid and the gym being closed, was still being charged 5 pound a month but was happy to pay it to keep my membership ticking over. Then out of the blue I receive an email saying the cost of my membership is being increased to 29.99. I tried to freeze or cancel the membership but it will not let me do anything as the payment is already processing! No answer at the gym or any other number I can find online, completely stuck into a payment I no longer want to make! Awful experience that still needs sorting.

January 29, 2021
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hey Sean

I am very sorry to hear you have been frustrated with our cancellation process, we want to make it as simple as possible for our members to take control of their membership. The best way to freeze or cancel your membership is through our Member Zone here: https://members.energiefitness.com/ . I hope this helps.

Best Wishes
Dan
énergie Fitness Central Team

Rated 5 out of 5 stars

This gym is extremely excellent…

This gym is extremely excellent predominantly for personal usage of fitness and exorcise. I highly recommend energie fitness to friends and family. The staff are warm and welcoming and have a major positive impact on all members of the gym. The machines that I use in the gym bring me self joy and helps to increase my self esteem levels, a sauner inside of the energie fitness gym would possibly help also. I love energie fitness gym

November 8, 2020
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Reply from Energie Fitness - Homerton

Hi Zeik,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great friendly gym

Great friendly gym, really enjoy coming here, has all the equipment you need, with a friendly laid back atmosphere.

October 30, 2020
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Anthony,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice place to work out

Cute place, nice atmosphere, friendly staff.

October 2, 2020
Unprompted review
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Reply from Energie Fitness - Homerton

Hi Urszula,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Gym is very clean and overall great…

Gym is very clean and overall great atmosphere, staff members are very friendly and helpful, always welcoming everyone with smile.

October 2, 2020
Unprompted review
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Reply from Energie Fitness - Homerton

Hi Evita,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym and friendly staff

Great gym and friendly staff. I love the yard! Good selection of equipment.

October 2, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I’ve struggled to find a welcoming…

I’ve struggled to find a welcoming inclusive gym In London - I’m so glad I’ve now found Energie!!

October 2, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Valued,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Awesome

Awesome I just love it !! And the employers are really nice people !!

September 25, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Carmen,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Teamv

Rated 5 out of 5 stars

Excellent gym

Excellent gym, staff are lovely and a good environment to workout in

September 25, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Basic but clean

Good size gym but only 1 squat rack is disappointing. Also no basic equipment like skipping ropes or resistance band or plyometric boxes. Basic gym but in good condition.

September 25, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Mariah,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best staff best gym

Great place, friendly staff, absolutely love it.

September 25, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Leonardo,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I loved the gym and the staff were very…

I loved the gym and the staff were very kind this too shall pass.
Christineg Flanders

March 24, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Christine,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly staffs

Friendly staffs. Nothing bad to say about the gym. Although we could do with more equipments, I do sometimes miss my old gym when it comes to equipment but the friendly and wonderful staffs makes that feelings go away..... WONDERFUL bunch of people..

March 6, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Abi,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 5 out of 5 stars

I honestly would recommend this gym to…

I honestly would recommend this gym to anyone.
Its not over big but has adequate equipments for weight training and cardio workouts.
Its lovely to see it so mixed with both males and females. Being a female, you dont feel out of place or in 'men's territory'.
The staff / trainers are amazing. I mainly do classes with Jo (she is so lovely) and Karim (he really is brill and funny). Rowelle and Cleb are also fab trainers but be prepared with Rowelle. He is tough but damn good.
The members are very nice. We share tips and help each other out on with the equipments. Its like a little family.
I have never joined a gym before and was very nervous at first but was soon relaxed by the warm faces of Rowelle and Clem upon registration.
If anyone is looking for a reasonable size gym with friendly staff and a great atmosphere. It has to be this one.

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Jeannine,

Thanks for your kind words – you’ve made our day! We’re thrilled that you’re enjoying your membership with us.

Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you’re having a great experience.

Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!

Rated 5 out of 5 stars

Great gym

Like the place and the people in there.
I still think they need to add one or two extra equipments but it’s good anyway.

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Vadrisa,

Thanks so much for leaving us a 5 star review, we're thrilled! I will pass your comments on to the team about the equipment. We look forward to seeing you again very soon!

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