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Energie Fitness - Homerton Reviews 

123
TrustScore 4 out of 5

4.2

68-82 Digby Road, Homerton, E9 6HX London, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Really this gym is top notch. Good range of equipment, VERY clean, with adequate sanitising stations - hand sanitiser dispensers are always full! Individual powerful showers with their own changing sp... See more

Rated 2 out of 5 stars

A new machine is broken every week and it takes them weeks to fix them. They don’t provide pads for hip thrusts - only for glute drive machine if you ask which is very dangerous. The staff has a lot o... See more

Rated 5 out of 5 stars

I have truly FIT-JOYED my time at Homerton ènergie, in Hackney, since opening in 2019. It is such a well maintained, albeit small, nicely equipped friendly cozy environment. The Management Tea... See more

Company replied

Rated 5 out of 5 stars

This is an affordable gym that has all the equipment I need. It is never too busy and that means I can get to use the equipment without waiting. Having been a member of a top gym (and very expensive)... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 68-82 Digby Road, Homerton, E9 6HX, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

123 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(123)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

Great staff being a member for over 6 months now

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi,

Thank you for sharing your kind words with us. It means the world to the team.

We look forward to seeing you in our gym again soon!

Rated 5 out of 5 stars

Nice gym

Nice gym, well priced, friendly staff

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Tristan,

Thank you for sharing your kind words with us. It means the world to the team.

We look forward to seeing you in our gym again soon!

Rated 5 out of 5 stars

Good equipment

Good equipment, great staff.

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Tharim,

Thanks so much for leaving us a 5 star review! We're really happy that you're enjoying your experience with us and we can't wait to welcome you back again very soon!

Rated 4 out of 5 stars

I’m good with most things

I’m good with most things, except sometimes the wipes run out.
Also, the music can be annoyingly loud at weekends, to the point that I’ve had to leave because I can’t hear my own.

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Not what I thought

At the beginning it was very good due to the minor number of members. Now it is always too full and it makes it hard to actually train following your pace. The place is quite small and the amount of small weights for women or the space to do some free weights is very limited. It feels like a gym for 20 something boys as it is structured. Also the music is too loud.

March 5, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Fabi,

Thanks for your review. We value your feedback and appreciate your comments. We’re always working to improve and we will use your useful feedback to make improvements.

Rated 4 out of 5 stars

Energie fitness is a great place

Energie fitness is a great place to work out in, the equipment is all state of the art. The energie fitness team are really pleasant and friendly, I enjoy going there and doing my workouts in a friendly and safe environment.

March 1, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Cheryl

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

I feel temporarily satisfied

I feel temporarily satisfied. Because the training tools are not really complete and a bit narrow.

February 29, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The equipment is clean and the staff…

The equipment is clean and the staff are friendly and easy to approach and i would recommend energie fitness to any newbies that wants to join a good gym 💯😁

February 29, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Solid gym

Solid gym, could have more equipment but it has most of what you would need and staff are really nice!

February 29, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Jo

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Best gym in Hackney by far

Best gym in Hackney by far - I've personally been to the rest and there is no contest. Excellent Club!

February 28, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi James,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 5 out of 5 stars

Wonderful club

Wonderful club. Management is superb. Friendly, clean & great value for money

February 28, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Heather,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 4 out of 5 stars

I joined Energie Fitness when they first opened

I joined Energie Fitness when they first opened and was able to get a really good deal. It is very clean and when requested, they added a machine that i was keen to use. The only down side is that when it tends to get busy, i sometimes can not use the apparatus i need. However i understand they do not have the space to add more of the same equipment. I love that they have a wife range of classes that i can join with no extra cost.

February 28, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best Gym Ever!

Fantastic and welcoming staff, who push you to the limit to reach your goals. There is also a good variety of equipment and a large number of fitness classes on throughout the week.
Would highly recommend.

February 28, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Michaela,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them

Thanks again, and we hope to see you again soon!

Rated 5 out of 5 stars

Top Gym

Great facilities, good workout options, lovely staff who help you or leave you to it if you’re in the zone! Love gyming here

February 28, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi George,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

A great gym but ......

A great gym with excellent, polite hands on members of staff but there is not enough equipment to go round when the gym hits peak time plus you don’t have a lot of essentials there like what I can access from The Gym and the closing times from Friday to Sunday are way too early!!! Please consider extending these times as some of us prefer a later workout! Can you not build something more above?

February 27, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

It close very early

It close very early, there is just one fitting room for male and female with 4showers in common. (Not enough) They’re very dirty in the evening. Not sure I would recommend it.

February 27, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Joe,

I hope you're well.

We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff about any suggestions or queries you may have and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

The staff are friendly

The staff are friendly, most of the time I get to use the machines I like ,its local to me ,I love it really !!

February 27, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Oladele,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 4 out of 5 stars

love the gym

love the gym, and the staff are great. however we could do with more weights, dumbbells and kettlebells.

February 27, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Been here since it opened

Been here since it opened! And it is really good! Clean and friendly staff!

February 27, 2020
Unprompted review
Energie Fitness - Homerton logo

Reply from Energie Fitness - Homerton

Hi Jose,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

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