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Energie Fitness - Kilburn Reviews 

242
TrustScore 4 out of 5

4.1

34a - 36 Kilburn High Road, London, NW6 5UA London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Has been a great experience so far with a mix of weight training and in house sessions conducted by energie fitness. They provide a wide range of in-house sessions ranging from HIIT to yoga to cycling... See more

Rated 4 out of 5 stars

Very friendly and professional trainers, a good amount of machines and free weights, and areas allocated well; bodyweight zones, machines, cardio zones etc. It's got everything a gym needs! Sometimes,... See more

Rated 5 out of 5 stars

Kilburn -I am a member. The gym itself has a lovely vibe,your are made to feel welcomed. The staff are very professional and friendly. Especially Dawn, she is always willing to help and at times when... See more

Rated 1 out of 5 stars

ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 34a - 36 Kilburn High Road, London, NW6 5UA, London, United Kingdom

4.1

Great

TrustScore 4 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(242)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good value for money

Good value for money. Enough machine around. Friendly staff

June 15, 2022
Energie Fitness - Kilburn logo

Reply from Energie Fitness - Kilburn

Hi Valentina,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Hi all

Hi all
Am so happy to be member of energie fitness …

Good equipment good machine friendly staff
Wonderful place honestly

June 3, 2022
Rated 5 out of 5 stars

Thanks

I liked it there and its cleanliness and the renovations of the latest additions all the customers with a measure of respect trained the pinnacle of giving

May 27, 2022
Rated 5 out of 5 stars

As a client and Gym manager before

As a client and Gym manager before, I want to share my experience and my opinion .
Id like to say that the Energy fitness is better than the gym group and the pure gym and many of gym's ,but the only things that energy need is the surface and more Equipment's for shoulders & arms , and that what I've seen in many of energy gym quiet same surface .

May 20, 2022
Rated 4 out of 5 stars

The wifi needs to improve

The wifi needs to improve, I sometimes find it difficult to stream songs on Spotify and since the gym is in basement I can't connect with mobile data, rest everything is great!

April 20, 2022
Rated 4 out of 5 stars

It's a nice and friendly gym but…

It's a nice and friendly gym but weekend hours should change. It should close at least 8-9pm. I am a new at the area with my 5 friends and we were looking for a gym and wanted to try this.. But probably we will change. Weekend hours are not convenient.
Overall it's a nice gym

April 14, 2022
Unprompted review
Energie Fitness - Kilburn logo

Reply from Energie Fitness - Kilburn

Hey Dimitris,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

At Killburn just replaced all the…

At Killburn just replaced all the cardio equipment with astonishing brand new TechnoGym machines. However, the wifi is horrible. There are no connection at all and is something i have been asking several times with no response. Overall is a good gym. Recommend

April 5, 2022
Unprompted review
Rated 4 out of 5 stars

Choose this gym!!!

The gym is very good, very good service and space and all the personal trainer are very professional and useful; the class are well organised and interesting.
Is not a 5 stairs only because I'll suggest we need some stair master machine and organise course until closure for people who work late and manage to get there at 9 pm

March 21, 2022
Unprompted review
Energie Fitness - Kilburn logo

Reply from Energie Fitness - Kilburn

Hey Arianna,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 2 out of 5 stars

Kilburn Unclean gym with pointless staff that…

Unclean gym with pointless staff that only sit on their phone. It’s basically a DIY gym, hope you find the equipment you’re looking for and then hope it’s clean.

Equipment is old and never ever organised.

I guess that’s what you get for the price.

March 18, 2022
Energie Fitness - Kilburn logo

Reply from Energie Fitness - Kilburn

Hey Gymgoer,

We at énergie Fitness are very sad to hear you have been unsatisfied with your experience with us so far. We want to create an environment in all of our gyms that gets you excited and motivated to reach your fitness goals. It seems we have let you down on this occasion and we sincerely apologise and hope to make it up to you in the near future. If you ever need help with anything please notify a member of staff and they will be happy to assist you.

Thank you for taking the time to leave us feedback, we really appreciate it.

Best wishes,
énergie Fitness Central Team

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