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Energie Fitness - Leighton Buzzard Reviews 

256
TrustScore 4 out of 5

4.2

Unit 2, Leighton Road, LU7 1LA Leighton Buzzard, GB


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Rated 5 out of 5 stars

Fantastic gym, great atmosphere and really welcoming. Price is super fair, amd good opening hours. Always greeted on arrival and wished a good day on leaving. Staff and patrons all very friendly and... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere. Friendly and helpful staff. Fantastic PT options. Supports nhs workers. Up to date equipment. Staff always available to help. Very clean. Good opening hours.

Company replied

Rated 1 out of 5 stars

Poor management very rude attitude. Stay away just trustme or you’ll regret it. They only want your money. Pathetic attitude will never recommend this gym to anyone.

Rated 5 out of 5 stars

Very clean & tidy facility. Great choice of equipment for most types of training. Staff are all friendly and experienced in their departments.

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 2, Leighton Road, LU7 1LA, Leighton Buzzard, United Kingdom

4.2

Great

TrustScore 4 out of 5

256 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(256)

591 reviews in the last 12 months

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Rated 5 out of 5 stars

Rejoined

Was a recent member but rejoining it is done really well with the safety in place due to covid :)

May 7, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hey Michael,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Does the job

Does the job. Equipment could do with an upgrade, here and there.
Used to pay the same price membership in central London with more advanced equipment.
Staff are lovely and very welcoming.

May 7, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hey Alex,

Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.

Thanks for leaving a review, it's really important to us to hear feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Clean

Clean, spacious and has loads of equipment.
Greeted everyday with a friendly smile

April 30, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hi there,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

Very basic

Basic tools, limited hours of acesss during weekends.

April 30, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hi there

We are sad to hear you are not satisfied with the facilities being provided to you by your énergie gym including the opening times and equipment. Please speak to a member of staff about how you feel they could improve and they will be happy to speak with you, they're always open to suggestions.

Thanks for the feedback, it really does help us.

Best Wishes
Dan
énergie Fitness Central Team

Rated 5 out of 5 stars

Everyone is so friendly and helpful

Everyone is so friendly and helpful. If ever I have an issue I would feel comfortable raising this with the friendly staff.
Thank you Énergie fitness.

April 23, 2021
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

I am absolutely loving the classes and…

I am absolutely loving the classes and completely understand them being outside which personally I think is great.
However it would be good to have more times available before work e.g between 6:30-8am and after work 6:30-8.

All the trainers and staff could not be more friendly so much so I recommended to a friend and they have joined too.

Looking forward to continuing on my fitness journey to achieve my goals.

April 23, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hi HM,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself, there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Very helpful staff,lot of gym equipment…

Very helpful staff,lot of gym equipment ,great place ,wish it had more cross trainers matrix ones,but overall great place to be.i feel comfortable and safe at the gym.

January 3, 2021
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Reply from Energie Fitness - Leighton Buzzard

Hi Liji,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi there,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I have just joined your gym and I am…

I have just joined your gym and I am enjoying until lockdown, so disappointing. Hope to be coming back soon. Staff are very friendly. Just need a few tweaks on the machines and where they are placed. Otherwise very happy.

November 6, 2020
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Reply from Energie Fitness - Leighton Buzzard

Hi Samantha,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 1 out of 5 stars

Andreia

really bad company

November 6, 2020
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Reply from Energie Fitness - Leighton Buzzard

Hey Andreia,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

No problem

No problem
Nice and peaceful and spacious

November 6, 2020
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Reply from Energie Fitness - Leighton Buzzard

Hi Donna,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

Rated 5 out of 5 stars

Has Everything You Require

Fully equipped with equipment from cardio to heavy bodybuilding.

Cleanliness has become top factor and has created a comfortable workout space for any member. Capacity is never too full and the variety of equipment for each body part means you will always have something to use for your training whilst your preference is occupied. Highly recommend.

November 6, 2020
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi Jessica,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 1 out of 5 stars

Disgusting service

I wish I could leave 0 stars. They put the gym in the area with no other gyms to get the monopoly. The gym is so small with not enough weights or equipment and no space between people - definitely no 2m social distancing insight despite having to reserve “slots” to go.
They charge more than other gyms which is even more expensive as they don’t even have enough facilities or space.
The staff are not helpful and don’t care about current pandemic health issues. I am sorry for people who trust this type of gym and they should not be allowed to be open. I complained to them and the “operations director” (an unqualified job) made a critique of my complaint, instead of analysing what the real problems were. Appalling and immature.
Gyms should be better regulated and not have uneducated people working there, the idea should be health not money.
I hope you enjoy energie fitness 🤫

October 31, 2020
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Reply from Energie Fitness - Leighton Buzzard

Hey Amir,

We at énergie Fitness are very sorry to hear that you have been unsatisfied with the service provided to you an the level of hygiene awareness within your gym. We aim to create in environment in all our gyms that allows members to feel safe and comfortable and it seems we have let you down on this occasion. If you continue to see anything you feel is not Covid Safe or breaking our Safe Exercise Golden Rules, please notify a member of staff and they will be happy to assist you.

If you have any further comments or queries please contact us at communications@energiecentral.com.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Great local Gym

Great local gym that provided with a discounted membership due to being classified as a key worker through the COVID pandemic. Staff are welcoming and friendly and the hygiene levels of the gym and equipment are kept high.

Only down side is that bookings can only last up to one hour and you can only visit the gym once a day. I appreciate that this is due to COVID but it can be a little bit demanding to get everything done in one hour.

October 30, 2020
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Reply from Energie Fitness - Leighton Buzzard

Hi Adam,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym.

Really nice friendly gym.

October 3, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 4 out of 5 stars

Only think let’s it down is there needs…

Only think let’s it down is there needs to be more selection of weight machines dumbells and normal benches but over all good gym good staff well excellent staff

September 27, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Great gym good facilities

Great gym good facilities
Could improve walkways with COVID 19

September 25, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hey there,

I hope you're well.

We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Nice fitness centre .

September 25, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi Abdul,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Great variety of equipment and very clean.
Wonderful place to workout and feel motivated

September 25, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic Place - Loving it !!!

Just joined and after recent events this place has re-invigorated my passion for working out completely !! It has been a breath of fresh air ....
The staff are always friendly, helpful and most importantly happy and joining was a breeze ! The staff and clients are all over the Covid precautions constantly so feels possibly the safest place to be in the current environment ... and at moment, as I have plenty of free time, I would be down there twice a day if they would let me !
Finally and possibly most importantly it is great value for the monthly fee ... which is great as I am now feeling great again !

September 25, 2020
Unprompted review
Energie Fitness - Leighton Buzzard logo

Reply from Energie Fitness - Leighton Buzzard

Hi Mark,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

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