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Energie Fitness - Lincoln Reviews 

196
TrustScore 4 out of 5

4.0

Flavian Road, Lincoln, LN2 4GR Lincoln, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great friendly gym, with loads of cardio, weights, weight machines, classes and PTs if you want them Definitely recommend All different ages and levels of fitness go so it doesn't make you feel sel... See more

Rated 4 out of 5 stars

Has everything I need whether its a quick or more drawn out workout. Equipment is almost always available and access being 24hr makes it all the better. Only issue I have is that the toilets could... See more

Rated 4 out of 5 stars

Excellent gym, with consistently helpful and friendly staff. I go mainly for the classes and always find them very useful - Gus’s are SO tough, but rewarding. Two things: the app never shows who is ac... See more

Rated 5 out of 5 stars

We are a couple in our 70s and I rang Energię Fitness in Lincoln to see if they could help us get in better shape.The manager Chris could not have been more helpful.We went into the gym and he expla... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Flavian Road, Lincoln, LN2 4GR, Lincoln, United Kingdom

4.0

Great

TrustScore 4 out of 5

196 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(196)

594 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly community and great equipment

The staff are so helpful and friendly, everything is clean and it’s rare that it’s too busy to use the equipment I need. A lovely community while I’m living alone in a 4-week hospital placement! The gym would maybe benefit from an extra watt bike.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good equipment at a cheap cost.

This is a great gym with good equipment, the monthly cost is really good value. The staff a friendly too.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Good gym

Good gym, helpful staff
I don’t like the fact people come in and train in their work wear

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Some of the equipment is looking a bit…

Some of the equipment is looking a bit tired and often the paper towel holders are empty with the sanitation fluid being non existent. It surprises me how many people don’t wipe the equipment after use especially with the issues we currently have.
Having said that I am very happy overall with the gym and the staff.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey Gordon,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Staff?

Some equipment is broken
Some equipment is dirty
Most important:
WHO AND WHERE ARE THE STAFF?
Usually in the office and if they do come out which ones are they? They look like members! Can't they have something on to identify them? ONCE I asked for help and the guy was VERY unwilling.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Needs improvement

Decent equipment but environment too hot. Air con frequently off or switched to heat levels - obviously for staff comfort, not patrons. Change rooms/ toilets frequently dirty so no not use. Toilet seats wonky, sink taps are the same. No private change areas.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey there,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that we have fallen short of your expectations. We want to deliver the perfect customer experience to every single one of our members that walks through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise. If you have any queries or suggestions then please speak with a member of staff and they will be more than happy to assist you.

Thank you for taking the time to leave us feedback, we're always trying to improve the service we provide.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great value gym

Nice, friendly gym. Not too big but plenty of equipment, even at busier times. Very convenient location and lots of parking. Great value for the price!

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great gym with fabulous staff always…

Great gym with fabulous staff always helpful and friendly.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good place to go to and nice staff.

Good place to go to and nice staff.
Good for all levels of the spectrum.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Ralph,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym has all I need

Great gym has all I need. Members all really friendly and a real community feel. All the staff are super helpful and friendly especially Amy who goes above and beyond and not only delivers amazing classes but is always willing to help you and always has a smile and makes you feel really welcome!! Keep up the good work!

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Jordan,

Thanks for leaving a great review for Amy and the team. You’re absolutely right, they go above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with them!

Rated 5 out of 5 stars

Gym is good but could do with upto date…

Gym is good but could do with upto date equipment

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Shaun,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

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