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Energie Fitness - Lincoln Reviews 

196
TrustScore 4 out of 5

4.0

Flavian Road, Lincoln, LN2 4GR Lincoln, GB


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Rated 5 out of 5 stars

Great friendly gym, with loads of cardio, weights, weight machines, classes and PTs if you want them Definitely recommend All different ages and levels of fitness go so it doesn't make you feel sel... See more

Rated 4 out of 5 stars

Has everything I need whether its a quick or more drawn out workout. Equipment is almost always available and access being 24hr makes it all the better. Only issue I have is that the toilets could... See more

Rated 4 out of 5 stars

Excellent gym, with consistently helpful and friendly staff. I go mainly for the classes and always find them very useful - Gus’s are SO tough, but rewarding. Two things: the app never shows who is ac... See more

Rated 5 out of 5 stars

We are a couple in our 70s and I rang Energię Fitness in Lincoln to see if they could help us get in better shape.The manager Chris could not have been more helpful.We went into the gym and he expla... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Flavian Road, Lincoln, LN2 4GR, Lincoln, United Kingdom

4.0

Great

TrustScore 4 out of 5

196 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(196)

594 reviews in the last 12 months

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Rated 4 out of 5 stars

I've been a member for nearly 2 years…

I've been a member for nearly 2 years and still really enjoy it. The instructors are really helpful, the classes are a good mix of men and women, I like how we go outside in the summer to keep it interesting. The fact that the gym is smaller than some is a big advantage because you get to know so many people and feel part of something. If the showers get a make over, I would give 5 stars!

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi LC,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Does exactly what I want from a gym

Does exactly what I want from a gym, help is there when required otherwise left to get on with it.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi David,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Lincoln energie Fitness Lincoln Rd.

Lincoln energie Fitness Lincoln Rd.
This is the most amazing club. Super classes, lots of equipment, friendly staff and nice people.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Not bad at all..

Not bad at all...
It's a solid gym for everyone, no matter how fit you are, how much weight you can lift or how you look
Could definitely use a few more machines
A few people in there need teaching how to re-rack weights
Apart from that its very good. Easily accessible and a reasonable price

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Reece,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brilliant....

Brilliant. Friendly, helpful and extremely knowledgeable. Augustus’s classes are great - really good variety and time taken with individuals to make sure exercises are performed correctly. As with Josh and Nicola too... but most of my classes have been with Augustus. Helping me physically and mentally - great team. Thank you

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Madison,

Thanks for leaving a great review for Augustus, Josh and Nicola. You’re absolutely right, they go above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with them!

Rated 5 out of 5 stars

Great range of machines

Great range of machines, clean and tidy. Isn't always dominated by men solely and you can workout in confidence. People do their own thing and ask if you've finished with a certain machinery and they are full of smiles. Great atmosphere to be working out in.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I have only one bug bear need to keep…

I have only one bug bear need to keep paper towel roll filled so we can wipe equipment down other that great team that interact with members unlike in other gyms ive used inviting environment

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great value

The gym has everything I need with lots of equipment. The changing rooms are a bit of a let down with broken lockers and the showers are not brilliant which is why I give 4 stars.
Overall great value for the monthly membership.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Mike,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Convenience/value

Convenient for me. good value, east to book on classes.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 1 out of 5 stars

Dirty

Dirty, run down equipment (dumbbells for example) too hot for cardio in the evenings, broken machines not getting repaired for a long time, hand sanitizers are rarely filled up, they have had liquid in them once in my 8 weeks of being a member

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Fraser,

Thanks for sharing your feedback. I’m really sorry that we didn’t meet your expectations – or ours. Clearly, we fell short, and I apologise.

Please be assured that we value our members above all else and we hate letting them down. I will pass your comments back to the team.

Rated 3 out of 5 stars

Location and price are good but some…

Location and price are good but some equipment is starting to get worn and we have seen a high turnover of staff over time - the current crop are great however.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi MD,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Gym is good,raiting as it is because…

Gym is good,raiting as it is because few times was closed, me and other waiting.... there was no notice about that.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey Andzej,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Showers need to be refreshed( updated)

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey Bob,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great atmosphere and location

Great atmosphere and location, never had a problem open at early and close late. Great team

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Luke,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Enthusiastic helpful staff.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Ms Moir-Holland,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Happy with the gym and personnel.

Happy with the gym and personnel. A very welcoming place. Gym floor and equipment could do with additional cleaning.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great gym

I've been a member of Energie fitness for around a year now and I'm really enjoying my time there. The staff are really friendly and always there to help if need be.

The only change I'd like to see is staff members redirecting those waiting for a class to start away from the freeweights and warm-up floor. Because this is close to the class room people tend to congregate here waiting and it makes it extremely difficult for people to warm up or do their workouts.
A similar issue happens when the personal trainers are coaching in this area - they take up several mats for one client meaning other people exercising cannot use that space.

Apart from the above inconveniences, I enjoy my workouts at Energie Fitness

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really good atmosphere

Really good atmosphere, friendly and helpful staff, good range of equipment and classes.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Anita,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

The deterioration of the equipment has…

The deterioration of the equipment has gone too far now, especially the cable machines. Hooks and handles are often missing and left elsewhere by other users. Staff should check frequently and return all pieces and return benches etc to where they should be. Equipment feels grubby as well. So, not good anymore but fee remains the same!!

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Carl,

Thanks for taking the time to write a review. Please know that we take reviews like this very seriously and I will pass your comments on to the team. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out.

Rated 3 out of 5 stars

Overall the gym is good

Overall the gym is good. Only 1 watt bike, when there used to be 2? Could do with 2. Better lockers, some of the door locks need repairing.

February 24, 2020
Unprompted review
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hey Paul,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

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