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Energie Fitness - Lincoln Reviews 

196
TrustScore 4 out of 5

4.0

Flavian Road, Lincoln, LN2 4GR Lincoln, GB


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Rated 5 out of 5 stars

Great friendly gym, with loads of cardio, weights, weight machines, classes and PTs if you want them Definitely recommend All different ages and levels of fitness go so it doesn't make you feel sel... See more

Rated 4 out of 5 stars

Has everything I need whether its a quick or more drawn out workout. Equipment is almost always available and access being 24hr makes it all the better. Only issue I have is that the toilets could... See more

Rated 4 out of 5 stars

Excellent gym, with consistently helpful and friendly staff. I go mainly for the classes and always find them very useful - Gus’s are SO tough, but rewarding. Two things: the app never shows who is ac... See more

Rated 5 out of 5 stars

We are a couple in our 70s and I rang Energię Fitness in Lincoln to see if they could help us get in better shape.The manager Chris could not have been more helpful.We went into the gym and he expla... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Flavian Road, Lincoln, LN2 4GR, Lincoln, United Kingdom

4.0

Great

TrustScore 4 out of 5

196 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(196)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very close to 5 stars.

Membership cost and flexibility is fantastic compared to other gyms. There is great attention to cleanliness from other members as well as staff. Equipment is all well maintained.

It does get busy from time to time but the booking system mitigates that somewhat. You can see how busy the club is before you go.

In terms of "getting what you pay for", it's above and beyond, in my opinion. Staff are welcoming and knowledgeable. A variety of classes are available but I haven't used these so can't comment.

August 13, 2021
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Reply from Energie Fitness - Lincoln

Hi Matthew,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

As good if not better than any gym I’ve…

As good if not better than any gym I’ve used in 25 years. Friendly and helpful staff.

July 30, 2021
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Reply from Energie Fitness - Lincoln

Hi Tim,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Worth every penny

My first time joining a gym, and can honestly say I wish I had done it years ago now. I have already lost a stone in weight and have only joined 5 weeks ago !!

Michael, Flora, and the rest of the trainers are all friendly & approachable. They are happy to offer advice or assist if you need guidance on specific equipment, etc.

The facilities are always clean, and the corona-virus managment is good. The air conditioning is a god send once you start getting a sweat on, but they also tend to the leave the door open too which keeps the place nice & fresh. There is free wifi, ample parking, and a great range of equipment for beginners like me - through to the seasoned pros who like to concentrate specifically on certain areas.

Set a goal, put the effort in and you'll love it. I'm converted.

July 23, 2021
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Reply from Energie Fitness - Lincoln

Hi Dirk,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brilliant gym social distancing is…

Brilliant gym social distancing is verty well equipped machines in good condition all in all a great experience

July 7, 2021
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Reply from Energie Fitness - Lincoln

Hi Leon,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Amazing service

Amazing service! Great and helpful staff. A really welcoming environment would definitely recommend ⭐️⭐️⭐️⭐️⭐️

June 25, 2021
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Reply from Energie Fitness - Lincoln

Hi Lauren,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

The only thing I'd change is I wish you…

The only thing I'd change is I wish you were open longer at the weekends

June 18, 2021
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Reply from Energie Fitness - Lincoln

Hey Sarah,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 1 out of 5 stars

Two more Olympic bars would be…

Two more Olympic bars would be awesom,that said I love the gym and the extremely varied equipment and classes, caters for all types of training.

June 11, 2021
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Reply from Energie Fitness - Lincoln

Hey John.

Glad to hear that you are enjoying the gym and loving the classes, our instructors love to hear good feedback. With regards to the Olympic bars, please raise this with one of the members of staff as they are always open to suggestions when trying to improve the club and who better to give advice than a valued member. Thanks for taking the time to leave a review, it is always good to hear what our members think.

Best Wishes
Dan

Rated 5 out of 5 stars

Very good gym.always clean and tidy and…

Very good gym.always clean and tidy and the staff are always happy to help

May 28, 2021
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Reply from Energie Fitness - Lincoln

Hey Paul,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym

The staff are always friendly and smiling when you come in, I once didn’t know how to use a machine and the staff were very helpful and informative. I can also work out without any judging eyes on me which was my biggest fear when coming to the gym. I would recommend this gym to anyone as it’s absolutely amazing.

May 28, 2021
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Reply from Energie Fitness - Lincoln

Hi Natalia,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Louise,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

A Great Gym!

Great gym with helpful staff that offers good value for money. Looking forward to going live with 24 hour access.

April 30, 2021
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Reply from Energie Fitness - Lincoln

Hey Andrew,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I am completely new to the gym…

I am completely new to the gym experience and found energie fitness is a very friendly/ welcoming environment, plenty of weight machines and free weights which are always available to do the workout you require. The staff are great and always willing to help. I would definitely recommend this gym to friends and family!

April 30, 2021
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Reply from Energie Fitness - Lincoln

Hey Ben,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice to be back training.

Really nice to be back training in a welcoming facility, with fantastic staff.
Whether your looking for weights, cardio or strength & conditioning classes, the club can accommodate for all at a (very) reasonable price..

April 23, 2021
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Reply from Energie Fitness - Lincoln

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 3 out of 5 stars

Average

It’s a good enough gym. Quite small, limited space and equipment, not very clean but not absolutely filthy. I go there for my workouts because it’s convenient.

April 23, 2021
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Reply from Energie Fitness - Lincoln

Hey Holly,

I hope you're doing well.

We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Very good gym

April 23, 2021
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Reply from Energie Fitness - Lincoln

Hi Mindaugas,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fun and varied with top notch instructors.

Energie's online content is one of the best things to happen in the past 12 months. So many types of fitness that I'd never have tried at the gym due to time constraints, travel etc. I'm now doing pilates, beatz dance, kick boxing and legs, bums and tums live classes and also dip in to on-demand hiit or pilates if I miss my regular live classes. The instructors are fabulous and I can't recommend energie online enough.

March 15, 2021
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Reply from Energie Fitness - Lincoln

Hi Customer,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great environment

Great environment, friendly members of staff and always following COVID measures . Well done guys and hopefully see you soon.

January 12, 2021
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Reply from Energie Fitness - Lincoln

Hi Theo,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Always good friendly gym,Staff very …

Always good friendly gym,Staff very helpful. And its in a very good location with free parking

December 25, 2020
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Reply from Energie Fitness - Lincoln

Hi Jordan,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

100% would recommend

100% would recommend. This gym has got everything you want and need. The kit is up to date and well maintained. Staff are really helpful and friendly. They are very covid safe as well. The price is amazing for what you get in return.

December 18, 2020
Energie Fitness - Lincoln logo

Reply from Energie Fitness - Lincoln

Hi Louis,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 2 out of 5 stars

I dread to think what it will be like when it's busy!

Good Gym but there are 2 key issues:
There is a tendency for 2 or 3 friends to do sets together which means that there is a lot of standing around chatting whilst no one else can use it making that one piece of equipment is unavailable for everyone else for up to half a hour which is unfair.
The changing rooms are disgusting, Broken toilet seats. Filthy sinks but worst of all I dropped something and it went under the benches and I couldn't belive the mess under there. Clearly. NO extra cleaning during COVID going on here!

December 18, 2020
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Reply from Energie Fitness - Lincoln

Hi Ian,

We at énergie Fitness are very disappointed to hear about the issues regarding the changing/toilet facilities at your gym. We strive to keep our gyms as clean and hygienic as possible, especially during times of heightened hygiene awareness. It seems we have let you down on this occasion and for that we apologise.

With regards to your issues with members taking too long on machines, if you see this happening please notify a member of staff and they will be happy to assist you.

Thank you for taking the time to leave your thoughts, we really appreciate any feedback.

Best wishes,
énergie Fitness Central Team

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