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Energie Fitness - Old Street Reviews 

122
TrustScore 5 out of 5

4.9

60-63 Bunhill Row, London, EC1Y 8QD London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I love this place from Lee the manager who does boxing, Eziekiel who does Muay Thai pad work and the private trainers they have Naz and Zulu they are all great and very helpful. Facilities are great f... See more

Rated 1 out of 5 stars

If you are thinking of joining Energie Fitness Old St in January 2024 read this review: I was a member at Energie Fitness Old St but recently switched to Chelmsford Energie Fitness. When I... See more

Company replied

Rated 5 out of 5 stars

I live near four or five different gyms, and tried most. I decided on Energie Fitness because it’s unpretentious, and it has the equipment I need. Honestly, though, if it weren’t for the staff, I’d no... See more

Rated 5 out of 5 stars

Energie Old Street is a well appointed gym a quick stroll from Old Street Station and within easy reach of Shoreditch, Farringdon, The City and Angel. One thing that sets Energie Old St apart from... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 60-63 Bunhill Row, London, EC1Y 8QD, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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1-star

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(122)

596 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent gym for great value

I’ve been coming to énergie for 2 years, and am amazed at the value compared to other gyms in the area. They have every piece of equipment I’ve needed, it’s never overly busy and the staff are always friendly and helpful.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Ben,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Clean and friendly.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Jose,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 2 out of 5 stars

Showers not always working

Showers not always working
Hair straightener amd hair drier not always working
Not enough mirrors
Machines facing away from mirrors
Good music sometimes

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Alex,

Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.

Rated 5 out of 5 stars

Good little gym

Been going to this gym for over 5 years. It was Fitness First before then converted to Fit4less then was re-brand to Energie Fitness.
Overall a good little gym. It has most of the equipment you need. Gym goers and staff is friendly. It does get very busy during lunch hour. Men changing room can get very crowded and waiting for shower isn't uncommon. But what you get for your money its very good. You won't find another gym in the area for that price.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Would recommend!

Overall, the gym is great and I recommend it to my friends and colleagues.

Pro's
- plenty of high quality equipment, very rarely need to wait for anything
- clean gym space
- no sign of a gym "clique"
- great value, especially given the location
- never had to queue for a shower

Con's
- functional classes take up "general" areas in the gym which can sometimes mean it's awkward to move around them (especially when it's circuit-type training)
- personally I would love more lunchtime spin classes!
- ladies changing room can be a little dirty underfoot sometimes, nothing awful but hair and products could do with being swept/mopped more often

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym I've ever been

Best gym I've ever been! They really try to help you succeed and reach your goals! The equipment you need for weightlifting or cardio etv is all here and they constantly update them. We recently got new boxing equipment and classes!

February 26, 2020
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Energie fitness is a great choice for office workers.

Energie fitness is a great choice if you live/work nearby. It facilitates all needs, and staff are nice and helpful.

The cons:
- It's quite small. You will wait for machines at peak times, but if you manage to avoid those hours there's usually just 5-10 people.
- The facilities don't always work (showers/water fountain). However this is rare.
- To get to the changing area after you enter you need to traverse the entire gym.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Radu,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Love the low-key and friendly…

Love the low-key and friendly atmosphere and staff.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Perine,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very busy some mornings.

Busy some morning.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Solid gym

Solid gym - real gym - so focused but necessarily always elegant:-)

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Mark,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Affordable, but that's about it

Most affordable gym in the Old Street area. The gym itself has plenty of equipment, but the intermitent showers and unapproachable staff really let it down.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hey there,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

i enjoy the gym because the staff are…

i enjoy the gym because the staff are very helpful and welcoming and are always happy

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Showers and drinking water always have…

Showers and drinking water always have issues.

Changes rooms aren't spacious enough during peak times.

But decent value for money vs the membership fee.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Karim,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Water fountain is slow

Water fountain is slow, there are not enough machines in peak hour, not enough group classes, men’s changing room is always dirty and missing coat hangers

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi RK,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

A friendly gym that has all you need to…

A friendly gym that has all you need to work out and get fit at great value. Supportive staff that go out of their way to help.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Gary,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Good gym

Good gym, use at lunch when I'm working. Suits my needs - staff are smiley and friendly!

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Awesome gym and amazing team

Awesome gym and amazing team. Highly recommend this gem of a gym 💪🏻

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi Ellis,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym

Excellent gym, convenient and not too busy when I use it.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great little gym

Great little gym, some more floorspace would be nice as classes take up a lot of the functional space, if a class is on I sometimes struggle to find space to do all the things I want to do, otherwise a great spot.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hey LJB,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

When I came in to register the staff…

When I came in to register the staff were so engaging and helpful it made me feel immediately at ease. I mainly do the lunch time classes and the instructors are really helpful and encouraging which actually makes me want to come.

February 26, 2020
Unprompted review
Energie Fitness - Old Street logo

Reply from Energie Fitness - Old Street

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

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